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US Medical Supplies Reviews - 20 Reviews - /10

USM is one of the worlds largest suppliers of medical and mobility products with over 12,000 products offered at discount prices. Their online store displays helpful product descriptions, pictures, and prices. Their customers may order online or call their Customer Care Experts to get help or ask questions about the products. They will deliver products anywhere in the U.S.

US Medical Supplies Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for US Medical Supplies

Showing 1 - 20 of 20

SBJO

Site Experience Feedback

Jul 10, 2024

All Good!! Thank you!

jeff

Site Experience Feedback

Jun 15, 2024

easy to navigate site and good prices


Post-Delivery Feedback

Jul 02, 2024

Fast,easy transaction knowledgeable sales team

Mitch

Site Experience Feedback

Jun 24, 2024

Website made it easy but the salesman Scott Weber was a huge help

Online Shopper

Site Experience Feedback

Jun 07, 2024

it was ok

Annnz

Site Experience Feedback

Jun 05, 2024

Hhh

Online Shopper

Post-Delivery Feedback

Jun 03, 2024

Good

Mark

Site Experience Feedback

May 28, 2024

Simple straightforward

Bevan

Site Experience Feedback

May 11, 2024

Fast and easy

jj

Site Experience Feedback

Apr 16, 2024

The website was easy to navigate


Post-Delivery Feedback

May 03, 2024

It was an awesome experience and the chair is awesome

Online Shopper

Site Experience Feedback

Apr 23, 2024

Do not share

Tracitee

Site Experience Feedback

Apr 10, 2024

Everything was great and easy to navigate

Rizwan

Site Experience Feedback

Feb 19, 2024

It was excellent, Mike Poole was awesome

Dawn

Site Experience Feedback

Feb 16, 2024

Very good with details and even a video showing how things should be done

Online Shopper

Site Experience Feedback

Jan 28, 2024

Site looks VERY dated; type face is too small. ALSO, for specific product ordered, the item color displayed a PREVIOUS model of the item, namely, I ordered a Pride iRide2 compact mobility scooter but the color selection chart displayed the iRide1 (with a backless seat and no reverse - which I certainly do not want). And, not wild about the restock fees.


Post-Delivery Feedback

Feb 07, 2024

Very good experience - had item I wanted, free shipping, prompt delivery; only con: restocking fee 15% (almost went to another vendor)

Picks

Site Experience Feedback

Jan 23, 2024

Easy Peasy

ALW in PA

Site Experience Feedback

Jan 11, 2024

Tried to add incontinence pads to the order and the picture just popped up, but would not allow me to add to the cart, so you lost a sale there and my dad really needs that item and these probably match the chair color that's selected. Had issue at checkout with email as well and it was telling me my email was invalid and it was entered correctly. Note: I called into cust serv # the day prior to purchasing and the help provided by Scott was great.


Post-Delivery Feedback

Jan 22, 2024

I was not told that delivery would be curbside only. If someone is disabled and they are clearly purchasing FDA approved medical supply items, how are they supposed to retrieve these items from outside and set them up for use? Item was over $2000 and sat OUTSIDE for FOUR DAYS, with no overhead cover from weather, until strangers could come help bring item in and set up.

Dorothy

Site Experience Feedback

Jan 17, 2024

It was easy and clear

Ann Lynn

Site Experience Feedback

Jan 14, 2024

The website is very clear and easy to use, so the selection process and checkout both went very smoothly. At the same time, the prices are good and choices more than adequate.

Bob

Site Experience Feedback

Jan 11, 2024

Nice site looking for wheel chair ramps for porches

Jazz

Site Experience Feedback

Jan 08, 2024

Good !!