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Al's Ski Barn Reviews - 245 Reviews - 9.8/10

Jan 8, 2025
Al's Ski Equipment Barn is a family-owned business of dedicated skiers with over 70-years experience in the ski-industry retail and wholesale business. Al's Ski Equipment Barn acquires its inventory in several ways, striving to get top-quality equipment at the lowest prices possible in order to pass savings along to customers. The equipment is brand new, unless otherwise noted, and meets all current safety standards.

Al's Ski Barn Rating

Rating
Overall Satisfaction9.8 /10
Would Shop Here Again9.7 /10
Likelihood to Recommend9.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.8 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.8out of 10


Would Shop Here Again:

 

9.7out of 10


Likelihood To Recommend:

 

9.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%86%

Neutral

13%14%

Negative

0%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.5 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Al's Ski Barn

Showing 1 - 20 of 245

BK

Site Experience Feedback

Dec 20, 2024

Lately I’ve been purchasing my skips and binding From Al’s Ski Barn. Adam has been great.

Jake

Site Experience Feedback

Dec 26, 2024

Very helpful nice experience


Post-Delivery Feedback

Jan 05, 2025

It was perfect, they were only selling the skis with a binding combo but easily changed the site to allow me to just purchase the skis. It was quick and easy very pleased with how smooth it was.

Turner

Site Experience Feedback

Jan 04, 2025

Good

Jason

Site Experience Feedback

Jan 03, 2025

All good. Thank you.

Ski guy

Site Experience Feedback

Dec 26, 2024

Easy and intuative


Post-Delivery Feedback

Jan 03, 2025

Just awesome! Very fast. Very responsive. They best online purchase experience.

412PNW

Site Experience Feedback

Jan 02, 2025

Always a pleasure shopping here. Larger variety of options across equipment types. Large amount of shipping options. Boot mounting service which is hard to find these days.

Dominic

Site Experience Feedback

Jan 02, 2025

Loved how you ship the boards w/ bindings mounted, and asked such detailed questions.

Shortman

Site Experience Feedback

Jan 02, 2025

Had a great experience with someone I spoke with confirming that the ski I am purchasing was the right one for me. The person on the phone was very educated in skiing and knew in detail the correct ski for me.

Ev

Site Experience Feedback

Dec 31, 2024

They bind and package everything together and have top of the line inventory that others don’t.

Online Shopper

Site Experience Feedback

Dec 30, 2024

Good. I am surprised you do not have much clothing.

Chuck

Site Experience Feedback

Dec 29, 2024

Al's ski barn has a great selection and good prices. The only downside is the UI is a bit clunky

Mike

Site Experience Feedback

Dec 27, 2024

Very user friendly web site. Great checkout experience Great prices.

Michelle

Post-Delivery Feedback

Dec 27, 2024

The website was straightforward and easy to search for what I wanted. The ordering process was also very simple. I found the best prices on products at this website after lots of searching. Skis shipped within 24h of placing the order and arrived just days later. Very satisfied with the whole experience.

Happy

Site Experience Feedback

Dec 26, 2024

Happy

Online Shopper

Site Experience Feedback

Dec 26, 2024

I purchased at least 3 pairs of skis from Als and have always been pleased.

Jed

Site Experience Feedback

Dec 25, 2024

I liked the website very much but at first I was slightly skeptical if it was even real. I think perhaps a better website that looks more up to date might help. I did like the overall simplicity.

SurfBob

Site Experience Feedback

Dec 24, 2024

Easy

Mike Exlong

Site Experience Feedback

Dec 24, 2024

I got an even newer model than I was expecting for a cheaper price than I was preparing myself for.

Alex

Site Experience Feedback

Dec 03, 2024

Great selection of skis with multiple options for bindings at a fair price. Fast and simple checkout.

REP

Site Experience Feedback

Dec 02, 2024

Ordering very easy. We will see what happens upon delivery


Post-Delivery Feedback

Dec 22, 2024

You had the item I wanted at a good price & it was delivered quickly