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Uncommon Goods Reviews - 359 Reviews - 9.5/10

Nov 30, 2024
Uncommon Goods offers a broad selection of interesting and unique products for the home, as well as an assortment of distinctive personal accessories, with more categories to follow.
Circle of Excellence - Uncommon Goods

2022
Winner

Circle of
Excellence

14 years

Uncommon Goods Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.8 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support10.0 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%80%

Neutral

17%19%

Negative

1%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

7.7 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

10.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Uncommon Goods

Showing 241 - 260 of 359

Booboo

Site Experience Feedback

Jan 15, 2024

I had a great time!

NancyNurse

Site Experience Feedback

Jan 12, 2024

I’m an old lady and I loathe track be anything!!! Your product line is fantastic so I traverse your web site! It’s actually very user friendly!?Thank you. No complaints from me.And you keep track of my coupons!!!

Nikki

Site Experience Feedback

Jan 10, 2024

The experience was great except for the prices. They are very expensive in my opinion but I love what they sell!

Nessa

Site Experience Feedback

Jan 10, 2024

Saved a lot of experiences. Want to gift them but I have to wait for dates further out.

Ollie

Site Experience Feedback

Dec 23, 2023

I struggle with online orders but because I frequently browse/order from UG, I had no difficulty finding the item I wanted and placing the order.


Post-Delivery Feedback

Jan 09, 2024

This was a bd gift for my brother-in-law who loves history. It arrived on time, which was wonderful and unexpected. My brother/in-law was really touched by the gift, and because it is a subscription, it will keep on giving.

HappyHubby

Site Experience Feedback

Jan 08, 2024

The website experience was excellent. Easy searching, easy checkout, no complaints/

Mavis

Site Experience Feedback

Dec 16, 2023

Loved the unique variety of products, ability to filter in many different ways, customization options.


Post-Delivery Feedback

Jan 08, 2024

First time on the site, they make it easy to find a gift for the person and event. Shipping took longer than expected but it was close to Christmas and came before the date they provided. Great selection of unique items.

Browneyedgirl

Post-Delivery Feedback

Jan 07, 2024

Ordering was easy and the delivery was on time. It was intended as a birthday gift for my grandson, but his parents requested something else. I believe it was returned without a hitch, but I'm not sure. The items were beautiful, though. I've ordered from Uncommon Goods before and have always been satisfied.

Lord

Site Experience Feedback

Jan 06, 2024

My overall experience with the website was great today. I found something for my brother‘s birthday that I wouldn’t have found anywhere else. I did want it to arrive in one week, but it showed the estimated arrival date is in two weeks which I was a little bummed about, but it’s understandable, since it is a custom order. Just wish the expedited shipping fees weren’t so expensive.

gmagift

Post-Delivery Feedback

Jan 06, 2024

The purchase was a gift, so I was looking at various products. There was a nice selection, and the recipients were very pleased with the gift. The shopping experience was easy, prices were good and shipping was fast.

Lisa G

Site Experience Feedback

Dec 27, 2023

Great experience…even signed up for the Perks program


Post-Delivery Feedback

Jan 06, 2024

The infinity scarf was beautiful! It is so soft and the colors are exactly how it looked online.

Tumbleweed

Site Experience Feedback

Jan 05, 2024

it was quick and easy.

Amanda P.

Site Experience Feedback

Dec 10, 2023

I'd love a coupon for free shipping


Post-Delivery Feedback

Jan 05, 2024

I like to purchase gifts from Uncommon Goods because of their uncommon selection.

Eric

Site Experience Feedback

Dec 09, 2023

Love it and the availability, thank you!


Post-Delivery Feedback

Jan 05, 2024

Its great and the gifts were heartfelt and appreciated

Nat

Site Experience Feedback

Dec 12, 2023

So many options to choose from, just with a lot of it wasn’t out of stock or back ordered already.


Post-Delivery Feedback

Jan 04, 2024

UncommonGoods has a wide array of unique gift options for any occasion and interests. I love that I was able to find gifts that were personable for the individual I was shopping for. It really shows that you made an effort to find something that was special in some way for the receiver, as opposed to something like a gift card. I would just recommend that when it does get closer to the holidays, do not procrastinate. Items may sell out fast, and although their stock is replenished, it may not be in time for the holidays.

BlessYourHeart

Site Experience Feedback

Dec 31, 2023

At first, filtering to a group of gifts that would work for the recipient was a challenge because there were so many options, including items I would like for myself! When I found the customized map coaster set, I confirmed with my daughter that it was a good choice for her fiancé's birthday! I elected to use the Perks membership to cover shipping for at least a year. So thankful it is not one of those rebate programs! Turns out I missed out on a $5 dollar credit, I thinking I had signed up for emails before I completed my order. I did find the process more time-consuming than I expected, but I wanted to spend some time with the customization, and I often perform shopping activities while multitasking, so I have to come back several times to be sure I have finished a thing. Overall, it was a positive experience to shop on the website, and I'm really excited about the options for customized and unusual gifts for the future!

From Uncommon Goods

Hello Kathy! Thank you for letting us know! We see that your Uncommon Credit was emailed to you today so we've refunded your $5. Please let us know if we can assist you further.

Redbird

Site Experience Feedback

Dec 30, 2023

It was fine

Okiealaska

Site Experience Feedback

Dec 20, 2023

It was so much easier then some of the websites I have been to The only thing I didn’t like was it takes you to “similar items” or “ bought with “ items This is ok but I couldn’t navigate back to something I was looking at

Lizzie

Site Experience Feedback

Dec 05, 2023

It was very easy to use and had a super wide range of options that were easily laid out!


Post-Delivery Feedback

Dec 30, 2023

I was having a super hard time thinking of what to buy my dad for Hanukkah. I either know exactly what to get him, or am totally lost. I knew that my mom had ordered some things from UncommonGoods in the past and she had said that she had had good luck finding a gift for pretty much anyone. I was able to find his gift almost. instantly after typing "for dad" into the search bar. It was so extremely easy to use.

KG

Site Experience Feedback

Dec 29, 2023

Have always had positive experiences with uncommon goods. I love their customizable children’s books.