Uncommon Goods Reviews - 359 Reviews - 9.5/10
2022
Winner
Circle of
Excellence
14 years
Uncommon Goods Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 10.0 /10 |
9.5out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 80% |
Neutral | 17% | 19% |
Negative | 1% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
7.7 out of 10
Shipping Charges
Satisfaction with shipping charges
7.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
10.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Uncommon Goods
Showing 241 - 260 of 359
Booboo
Site Experience Feedback
Jan 15, 2024
I had a great time!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NancyNurse
Site Experience Feedback
Jan 12, 2024
I’m an old lady and I loathe track be anything!!! Your product line is fantastic so I traverse your web site! It’s actually very user friendly!?Thank you. No complaints from me.And you keep track of my coupons!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nikki
Site Experience Feedback
Jan 10, 2024
The experience was great except for the prices. They are very expensive in my opinion but I love what they sell!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nessa
Site Experience Feedback
Jan 10, 2024
Saved a lot of experiences. Want to gift them but I have to wait for dates further out.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Ollie
Site Experience Feedback
Dec 23, 2023
I struggle with online orders but because I frequently browse/order from UG, I had no difficulty finding the item I wanted and placing the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ollie
Post-Delivery Feedback
Jan 09, 2024
This was a bd gift for my brother-in-law who loves history. It arrived on time, which was wonderful and unexpected. My brother/in-law was really touched by the gift, and because it is a subscription, it will keep on giving.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
HappyHubby
Site Experience Feedback
Jan 08, 2024
The website experience was excellent. Easy searching, easy checkout, no complaints/
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mavis
Site Experience Feedback
Dec 16, 2023
Loved the unique variety of products, ability to filter in many different ways, customization options.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mavis
Post-Delivery Feedback
Jan 08, 2024
First time on the site, they make it easy to find a gift for the person and event. Shipping took longer than expected but it was close to Christmas and came before the date they provided. Great selection of unique items.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Browneyedgirl
Post-Delivery Feedback
Jan 07, 2024
Ordering was easy and the delivery was on time. It was intended as a birthday gift for my grandson, but his parents requested something else. I believe it was returned without a hitch, but I'm not sure. The items were beautiful, though. I've ordered from Uncommon Goods before and have always been satisfied.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lord
Site Experience Feedback
Jan 06, 2024
My overall experience with the website was great today. I found something for my brother‘s birthday that I wouldn’t have found anywhere else. I did want it to arrive in one week, but it showed the estimated arrival date is in two weeks which I was a little bummed about, but it’s understandable, since it is a custom order. Just wish the expedited shipping fees weren’t so expensive.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
gmagift
Post-Delivery Feedback
Jan 06, 2024
The purchase was a gift, so I was looking at various products. There was a nice selection, and the recipients were very pleased with the gift. The shopping experience was easy, prices were good and shipping was fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lisa G
Site Experience Feedback
Dec 27, 2023
Great experience…even signed up for the Perks program
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lisa G
Post-Delivery Feedback
Jan 06, 2024
The infinity scarf was beautiful! It is so soft and the colors are exactly how it looked online.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tumbleweed
Site Experience Feedback
Jan 05, 2024
it was quick and easy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amanda P.
Site Experience Feedback
Dec 10, 2023
I'd love a coupon for free shipping
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Amanda P.
Post-Delivery Feedback
Jan 05, 2024
I like to purchase gifts from Uncommon Goods because of their uncommon selection.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Eric
Site Experience Feedback
Dec 09, 2023
Love it and the availability, thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eric
Post-Delivery Feedback
Jan 05, 2024
Its great and the gifts were heartfelt and appreciated
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Nat
Site Experience Feedback
Dec 12, 2023
So many options to choose from, just with a lot of it wasn’t out of stock or back ordered already.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nat
Post-Delivery Feedback
Jan 04, 2024
UncommonGoods has a wide array of unique gift options for any occasion and interests. I love that I was able to find gifts that were personable for the individual I was shopping for. It really shows that you made an effort to find something that was special in some way for the receiver, as opposed to something like a gift card. I would just recommend that when it does get closer to the holidays, do not procrastinate. Items may sell out fast, and although their stock is replenished, it may not be in time for the holidays.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
BlessYourHeart
Site Experience Feedback
Dec 31, 2023
At first, filtering to a group of gifts that would work for the recipient was a challenge because there were so many options, including items I would like for myself! When I found the customized map coaster set, I confirmed with my daughter that it was a good choice for her fiancé's birthday! I elected to use the Perks membership to cover shipping for at least a year. So thankful it is not one of those rebate programs! Turns out I missed out on a $5 dollar credit, I thinking I had signed up for emails before I completed my order. I did find the process more time-consuming than I expected, but I wanted to spend some time with the customization, and I often perform shopping activities while multitasking, so I have to come back several times to be sure I have finished a thing. Overall, it was a positive experience to shop on the website, and I'm really excited about the options for customized and unusual gifts for the future!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Uncommon Goods
Hello Kathy! Thank you for letting us know! We see that your Uncommon Credit was emailed to you today so we've refunded your $5. Please let us know if we can assist you further.
Redbird
Site Experience Feedback
Dec 30, 2023
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Okiealaska
Site Experience Feedback
Dec 20, 2023
It was so much easier then some of the websites I have been to The only thing I didn’t like was it takes you to “similar items” or “ bought with “ items This is ok but I couldn’t navigate back to something I was looking at
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lizzie
Site Experience Feedback
Dec 05, 2023
It was very easy to use and had a super wide range of options that were easily laid out!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lizzie
Post-Delivery Feedback
Dec 30, 2023
I was having a super hard time thinking of what to buy my dad for Hanukkah. I either know exactly what to get him, or am totally lost. I knew that my mom had ordered some things from UncommonGoods in the past and she had said that she had had good luck finding a gift for pretty much anyone. I was able to find his gift almost. instantly after typing "for dad" into the search bar. It was so extremely easy to use.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
KG
Site Experience Feedback
Dec 29, 2023
Have always had positive experiences with uncommon goods. I love their customizable children’s books.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »