Tower Hobbies Reviews - 4,426 Review - 9.0/10
2009
Winner
Circle of
Excellence
10 years
Tower Hobbies Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.3 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 12% | 13% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.5 out of 10
Recent Reviews for Tower Hobbies
Showing 1321 - 1340 of 4,426
Del
Site Experience Feedback
Aug 06, 2024
Purchase was easy. I hope shipping is fast.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review ยป
mike
Post-Delivery Feedback
Aug 06, 2024
Keep up the good work !!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Aug 05, 2024
Backorder is very long ways away.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Ryan
Site Experience Feedback
Aug 05, 2024
I saw that there was a sale on the website today for a two-for-one deal. I decided to come on over and check it out, I immediately found the car I was looking for and the deal was active. I purchased the car that I wanted and received confirmation that it would ship in 4 to 5 days! I am very happy.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Jeb
Site Experience Feedback
Jul 23, 2024
I liked it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Jeb
Post-Delivery Feedback
Aug 05, 2024
Good service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Picho
Site Experience Feedback
Aug 05, 2024
Very good website with great content and great community, this is the passion of the hobby that we have to grow in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Mr Chris
Site Experience Feedback
Aug 05, 2024
When browsing various model cars, the page counter at the bottom right ,would not allow me to skip pages. I could not jump between pages either. ie. from pg 12 to pg 2. Comparison shopping not easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
ocamaro
Site Experience Feedback
Aug 05, 2024
Everything was great, easy to navigate and checkout process very straight forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Eat Bacon
Site Experience Feedback
Aug 05, 2024
Everything is different from 20 years of absence from flying R/C. Getting back into it and the website easy to use so far!๐๐
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Too many hobbies
Site Experience Feedback
Jul 30, 2024
I have had no problems with Tower Hobbies, I have gotten stuff from them in the past.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Too many hobbies
Post-Delivery Feedback
Aug 05, 2024
Awesome
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Aug 05, 2024
need more tech. data. item measurements would be helpful
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Fred
Site Experience Feedback
Jul 23, 2024
Some difficulties, but mostly a good site. Sale pricing was good and loyalty points applied easily.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Icabod
Site Experience Feedback
Aug 05, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Mic
Site Experience Feedback
Aug 05, 2024
Wow, great website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Jason
Site Experience Feedback
Jul 28, 2024
I've had my eye on this particular truck. I finally bit the bullet and got it.. $350 for anything 6s is a great price!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Jason
Post-Delivery Feedback
Aug 05, 2024
I didn't need another rc car but these trucks were on sale and it was too good of a deal to pass up. Truck even came with a kit that fixed the problem areas that was known for these trucks to have.. I got a great deal!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review ยป
Lobo
Site Experience Feedback
Aug 04, 2024
Love this company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
BiggD
Site Experience Feedback
Aug 04, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
J. R
Site Experience Feedback
Jul 26, 2024
Just needed master basher nitro fuel. My tmaxx performed the best with this fuel.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
J. R
Post-Delivery Feedback
Aug 04, 2024
Easy order process. Timely shipping as well
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
STS 71
Site Experience Feedback
Jul 27, 2024
I was not sure why a scratch and dent item was same price as a new one. (Decathlon RJG)
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review ยป
STS 71
Post-Delivery Feedback
Aug 04, 2024
A great sale price on the receiver I needed.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
Chuck
Site Experience Feedback
Aug 04, 2024
Everything went smoothly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป