Teleflora Reviews - 271 Reviews - /10
Teleflora Rating
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Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Teleflora
Showing 1 - 20 of 271
Ana
Post-Delivery Feedback
May 23, 2024
I ordered a flower arrangement for my sister's birthday. I put an order for May 10th but she received it two days earlier, May 8th. I don't understand why.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 1
- Customer Support: N/A
- Full ratings for this review »
Beyond Disappointed
Site Experience Feedback
Apr 27, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beyond Disappointed
Post-Delivery Feedback
May 20, 2024
I ordered Deluxe Long stemmed Roses that arrived in terrible shape. Looked as they had been thrown together, very messy and unappealing. My total charge was $113. I sent an email complaining about it and my being very dissatisfied, considering how much I paid I expected better quality. In which I received a n email reply saying that I would have a credit to use on future purchase. Which was not what I expected at all. I replied that if I was to receive anything from this situation it surly would not be a credit. As I would not be purchasing from Teleflora and expected to be refunded to the card I used to ace the order. I received a reply that I was being refunded $56.95. Which approximately 1/2 of what I paid for the order. Which is not satisfactory being that I expected a full refund, but settled for what I received because I just didn't want to go on with the back and forth crap. But as I said I would not be making any future purchases from Teleflora and will not be recommending them to anyone I know.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 3
- Customer Support: 1
- Full ratings for this review »
Rebekah
Site Experience Feedback
Apr 27, 2024
I love the ease of shipping on Teleflora. It’s my go-to online store for purchasing flowers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rebekah
Post-Delivery Feedback
May 19, 2024
Teleflora is an amazing floral company. It is my go to when purchasing flower arrangements for family and friends. I highly recommend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Apr 28, 2024
Easy to use.. lots of ideas. Need to be more detailed about prices before check out
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mike
Post-Delivery Feedback
May 19, 2024
Good prices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Mom’s Gift
Site Experience Feedback
Apr 26, 2024
Just a simple bouquet for my mom! Coupon popped up while shopping to give me a better deal. Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mom’s Gift
Post-Delivery Feedback
May 17, 2024
Product looked way bigger in the picture but nevertheless iit was beautiful and my mom was happy.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jess
Site Experience Feedback
Apr 25, 2024
I love the large selection of flowers for every special occasion. Finding what I need was very easy. The website is easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jess
Post-Delivery Feedback
May 16, 2024
My order was supposed to be delivered on May 12th 2024 for Mothers Day, but was not delivered until the next day. The flowers were exactly the ones I ordered and my mother loved them. I would still recommend Teleflora because of the quality of the flowers.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: 9
- Full ratings for this review »
Angie
Post-Delivery Feedback
May 15, 2024
I was able to see the bouquet I ordered just after it was delivered to my mother for Mother's Day. The flowers that were received were as appeared in the image on the screen for the bouquet order. Thus, we were very pleased, and the price for the lovely bouquet and its delivery was very reasonable.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Vangroovy
Site Experience Feedback
Apr 27, 2024
Love you guys, mom is always so happy with the flowers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vangroovy
Post-Delivery Feedback
May 14, 2024
Quick, easy and exactly what I wanted
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Steve
Site Experience Feedback
Apr 26, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Steve
Post-Delivery Feedback
May 14, 2024
All was perfect.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Nik
Site Experience Feedback
Apr 27, 2024
Discount not clear.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 27, 2024
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 26, 2024
Very annoying, on the pc does not match what I found on cell phone. To fill in the form was misery. Constantly filling in the addresses with automated suggestions. I hope I cought all of them
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
- Full ratings for this review »
HNYBEA
Site Experience Feedback
Apr 29, 2024
Address kept changing - from 93-22 to 9322
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
HNYBEA
Post-Delivery Feedback
May 10, 2024
Wanted to surprise a great lady for her birthday. It was worth the look on her face. Although she got other flowers, the ones she received from me were front and center
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mtg
Post-Delivery Feedback
May 10, 2024
Flowers were beautiful
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Debstroryteller
Site Experience Feedback
Apr 27, 2024
There were a variety of bouquets and price ranges. You could add on balloons or gifts. The website was easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Debstroryteller
Post-Delivery Feedback
May 08, 2024
My daughter was so happy to get the bright arrangement for her birthday.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Danni girl
Site Experience Feedback
Apr 26, 2024
I order flowers pretty regularly, and it was a headache, especially those sites that say they can deliver same day and couldn't. But,Teleflora is direct and very responsive. Now I just log into my account and order with no worries- and I earn points and get discounts for my next orders.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 28, 2024
Great prices for flowers
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Pam
Site Experience Feedback
Apr 28, 2024
Excellent products and website. Do not know how to utilize discounts because of previous purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jo
Site Experience Feedback
Apr 25, 2024
Mostly easy. Always challenges using discount codes. Hopefully this worked.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Jo
Post-Delivery Feedback
May 07, 2024
Easy to select product and add ons.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 25, 2024
Was ok.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »