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Teleflora Reviews - 271 Reviews - /10

Teleflora is an online flower delivery store that provides beautiful flowers and plants for every occasion all over the world.

Teleflora Rating

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Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Teleflora

Showing 1 - 20 of 271

Ana

Post-Delivery Feedback

May 23, 2024

I ordered a flower arrangement for my sister's birthday. I put an order for May 10th but she received it two days earlier, May 8th. I don't understand why.

Beyond Disappointed

Site Experience Feedback

Apr 27, 2024

Good


Post-Delivery Feedback

May 20, 2024

I ordered Deluxe Long stemmed Roses that arrived in terrible shape. Looked as they had been thrown together, very messy and unappealing. My total charge was $113. I sent an email complaining about it and my being very dissatisfied, considering how much I paid I expected better quality. In which I received a n email reply saying that I would have a credit to use on future purchase. Which was not what I expected at all. I replied that if I was to receive anything from this situation it surly would not be a credit. As I would not be purchasing from Teleflora and expected to be refunded to the card I used to ace the order. I received a reply that I was being refunded $56.95. Which approximately 1/2 of what I paid for the order. Which is not satisfactory being that I expected a full refund, but settled for what I received because I just didn't want to go on with the back and forth crap. But as I said I would not be making any future purchases from Teleflora and will not be recommending them to anyone I know.

Rebekah

Site Experience Feedback

Apr 27, 2024

I love the ease of shipping on Teleflora. It’s my go-to online store for purchasing flowers.


Post-Delivery Feedback

May 19, 2024

Teleflora is an amazing floral company. It is my go to when purchasing flower arrangements for family and friends. I highly recommend.

Mike

Site Experience Feedback

Apr 28, 2024

Easy to use.. lots of ideas. Need to be more detailed about prices before check out


Post-Delivery Feedback

May 19, 2024

Good prices

Mom’s Gift

Site Experience Feedback

Apr 26, 2024

Just a simple bouquet for my mom! Coupon popped up while shopping to give me a better deal. Great!


Post-Delivery Feedback

May 17, 2024

Product looked way bigger in the picture but nevertheless iit was beautiful and my mom was happy.

Jess

Site Experience Feedback

Apr 25, 2024

I love the large selection of flowers for every special occasion. Finding what I need was very easy. The website is easy to navigate.


Post-Delivery Feedback

May 16, 2024

My order was supposed to be delivered on May 12th 2024 for Mothers Day, but was not delivered until the next day. The flowers were exactly the ones I ordered and my mother loved them. I would still recommend Teleflora because of the quality of the flowers.

Angie

Post-Delivery Feedback

May 15, 2024

I was able to see the bouquet I ordered just after it was delivered to my mother for Mother's Day. The flowers that were received were as appeared in the image on the screen for the bouquet order. Thus, we were very pleased, and the price for the lovely bouquet and its delivery was very reasonable.

Vangroovy

Site Experience Feedback

Apr 27, 2024

Love you guys, mom is always so happy with the flowers


Post-Delivery Feedback

May 14, 2024

Quick, easy and exactly what I wanted

Steve

Site Experience Feedback

Apr 26, 2024

Good


Post-Delivery Feedback

May 14, 2024

All was perfect.

Nik

Site Experience Feedback

Apr 27, 2024

Discount not clear.

Online Shopper

Site Experience Feedback

Apr 27, 2024

Easy to use.

Online Shopper

Site Experience Feedback

Apr 26, 2024

Very annoying, on the pc does not match what I found on cell phone. To fill in the form was misery. Constantly filling in the addresses with automated suggestions. I hope I cought all of them

HNYBEA

Site Experience Feedback

Apr 29, 2024

Address kept changing - from 93-22 to 9322


Post-Delivery Feedback

May 10, 2024

Wanted to surprise a great lady for her birthday. It was worth the look on her face. Although she got other flowers, the ones she received from me were front and center

Mtg

Post-Delivery Feedback

May 10, 2024

Flowers were beautiful

Debstroryteller

Site Experience Feedback

Apr 27, 2024

There were a variety of bouquets and price ranges. You could add on balloons or gifts. The website was easy to use.


Post-Delivery Feedback

May 08, 2024

My daughter was so happy to get the bright arrangement for her birthday.

Danni girl

Site Experience Feedback

Apr 26, 2024

I order flowers pretty regularly, and it was a headache, especially those sites that say they can deliver same day and couldn't. But,Teleflora is direct and very responsive. Now I just log into my account and order with no worries- and I earn points and get discounts for my next orders.

Online Shopper

Site Experience Feedback

Apr 28, 2024

Great prices for flowers

Pam

Site Experience Feedback

Apr 28, 2024

Excellent products and website. Do not know how to utilize discounts because of previous purchases.

Jo

Site Experience Feedback

Apr 25, 2024

Mostly easy. Always challenges using discount codes. Hopefully this worked.


Post-Delivery Feedback

May 07, 2024

Easy to select product and add ons.

Online Shopper

Site Experience Feedback

Apr 25, 2024

Was ok.