StrawberryNet Reviews - 1,468 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 69% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 461 - 480 of 1,468
Leigh
Post-Delivery Feedback
Aug 16, 2024
Ordered from the Philippines and it took about two weeks to arrive. The perfume arrived with no damage though and it smells so great. Great purchase experience!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 9
- Full ratings for this review »
chris
Site Experience Feedback
Aug 15, 2024
a lot of trouble with the check out process. system always change
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs an...
Read full response »PH
Site Experience Feedback
Aug 15, 2024
It was my first purchase since I first registered, but no "new member 10% discount" was offered in my checkout page. So I decided to remove some items from the cart as there is no discount.
- Overall Rating: 1
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs an...
Read full response »Online Shopper
Site Experience Feedback
Aug 15, 2024
GOOD TO GO
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Ms Angel
Site Experience Feedback
Jul 31, 2024
I like the discounts on prices and relating to the number of items bought
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Joanie
Site Experience Feedback
Aug 14, 2024
Could not pass up huge discount of 80% off. 1st time trying this product, I hope it clears up my face!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »piti
Site Experience Feedback
Aug 08, 2024
it was very easy and sastified experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
piti
Post-Delivery Feedback
Aug 14, 2024
Im really impressed about you
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Merry
Site Experience Feedback
Jul 31, 2024
My interactions were good, I enjoyed flicking around and looking at the different products.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Merry
Post-Delivery Feedback
Aug 13, 2024
Try strawberrynet, they have everything you want & sometimes discounted.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Kat
Post-Delivery Feedback
Aug 12, 2024
Great item, thank you!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 12, 2024
Obsession for Men Spray Perfume 3.3 has been out of stock sadly.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »johnboy
Site Experience Feedback
Aug 11, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »AngryBird
Site Experience Feedback
Jul 30, 2024
I try checkout the purchase by phone at the very beginning, but it failed twice during verifying the OTP, even though I enter a correct OTP number. However, the system not directly reject my order and stuck there. It still shows the order number but it cannot be re-enter to proceed nor cancel ling the order. And i phone to the bank staff and they also cannot help me proceed the payment. The status is so confusing and i can't sure whether there will be duplicate purchasing in my case, as no customer service after 6pm. And then I try to enter the purchase order from web, but all my items in the shopping cart is automatically deleted (in the web page account) and i have to select it once again one by one. It takes me hours to processing the purchase. Please have a review on the mobile online system. Thanks for your attention.
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
AngryBird
Post-Delivery Feedback
Aug 11, 2024
Good Customer Service
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KC
Site Experience Feedback
Aug 11, 2024
I have not purchased from StrawberryNet for several years but have come back. It was easy to find the products I was after and to complete the purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »kitty
Site Experience Feedback
Jul 31, 2024
easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Jules
Site Experience Feedback
Aug 10, 2024
Address was a problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Jennifer D
Site Experience Feedback
Aug 10, 2024
I visit the site every 12 months or so and experience a great variety of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »RR
Site Experience Feedback
Aug 10, 2024
Search function can be improved. Takes too much effort to filter through products. Word search fails.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »M
Site Experience Feedback
Aug 10, 2024
I made an order last Sunday, until Thursday I called CS there's no delivery arranged and he replied me I did not pay for the merchandise. I was curious I got SMS from Bank there was payment made just after I confirmed the payment via PayPal last Sunday. I have just checked with the bank today- Saturday, he talked to me the payments was canceled 20 mins just after I confirmed last Sunday. I don't know what is going on between strawberry and PayPal. strawberry CS just answeref me I did not pay for this he did not say the payment was canceled between strawberry and PayPal I have no idea.
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Sheila
Post-Delivery Feedback
Aug 10, 2024
Easy and quick. Great discounts.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
sumichann
Site Experience Feedback
Aug 09, 2024
I love Strawberry Net. So I sometimes buy your cosmetic.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »