Home > Health & Beauty > StrawberryNet

StrawberryNet Reviews - 1,468 Review - 9.0/10

Nov 29, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

69%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 441 - 460 of 1,468

Ori

Site Experience Feedback

Aug 21, 2024

I had a perfect experience. Everything I was looking to restock was in and simply easy to find.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Skidoc777

Site Experience Feedback

Aug 06, 2024

Nice site. Easy to use with great selection(s)

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

sdp

Site Experience Feedback

Aug 21, 2024

easy to find what you are looking for through brand name and also great for browsing

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

bumbum_ca

Site Experience Feedback

Aug 20, 2024

very good experience

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Online Shopper

Site Experience Feedback

Aug 20, 2024

No comment

From StrawberryNet

Thank you for your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serving you again in ...

Read full response »

Online Shopper

Site Experience Feedback

Aug 20, 2024

Disappointed with the prices of Clarins products. Cheaper in the local shops. I would have purchased more if the prices were competitive. I can only source the product I purchased online.

From StrawberryNet

Thank you for your recent cosmetic purchase and for your feedback. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Our online prices may be slightly higher than ...

Read full response »

Leanne

Site Experience Feedback

Aug 20, 2024

good shopping experience

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

adi

Site Experience Feedback

Aug 20, 2024

dvzsgthtvsvhbtrn

From StrawberryNet

Thank you for your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serving you again in ...

Read full response »

DORA

Site Experience Feedback

Aug 19, 2024

I had not been on his sight for a while. I looked frothier sights because there were not enough products. However that seems to have changed.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Dolly

Post-Delivery Feedback

Aug 19, 2024

A very smooth, fast delivery service, prompt customer support

Altery

Site Experience Feedback

Aug 19, 2024

It was easy from my phone

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Jean

Site Experience Feedback

Aug 19, 2024

good

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

AhJei

Site Experience Feedback

Aug 19, 2024

I forgot my password, your system in reacting to the request quickly. I am able to purchase the items before I leave

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Sisi

Site Experience Feedback

Aug 18, 2024

Been buying from this site for many years always been satisfied

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Maxim DeWinter

Site Experience Feedback

Aug 18, 2024

Straightforward, no complications.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Angela

Site Experience Feedback

Aug 18, 2024

Good

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

JJ

Site Experience Feedback

Aug 17, 2024

Fairly easy checkout but did have some issues when entering details but overall good

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Online Shopper

Site Experience Feedback

Aug 17, 2024

friendly site, easy to use and navigate, quick response, great variety of products

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

KAR

Site Experience Feedback

Aug 17, 2024

Previously long term customers have received a loyalty discount. This did not happen today.

From StrawberryNet

Thank you for your comments on Bizrate. We appreciate your feedback on our site. It will definitely help us to shape the future of our service, our products and our overall way of doing business. We have sent you an email regard...

Read full response »

Gillyee

Site Experience Feedback

Aug 16, 2024

The Delivery Address section needs to show an example of what information is required: repeated “OOPS! Incomplete or Incorrect” messages nearly cost you a sale and a new customer.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase! At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. It would be helpful if you could provide us with mo...

Read full response »