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StrawberryNet Reviews - 1,468 Review - 9.0/10

Nov 29, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

69%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 421 - 440 of 1,468

Mega

Site Experience Feedback

Aug 27, 2024

Ok

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Tessa

Site Experience Feedback

Aug 08, 2024

Always happy with Strawberrynet and prices.


Post-Delivery Feedback

Aug 26, 2024

Good experience as usual

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Annie

Site Experience Feedback

Aug 26, 2024

This is my first time that I place order via your website which is a novelty to me.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Yoshi

Site Experience Feedback

Aug 26, 2024

Good - Excellent prices and deals. Great selection. Bad - I would like to see more in product information such as feed back from customers.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Snow

Site Experience Feedback

Aug 26, 2024

I want fast shipping these days. I am in the US. I ordered with fast shipping this time. I expect fast shipping

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Haha

Site Experience Feedback

Aug 24, 2024

Good

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Online Shopper

Site Experience Feedback

Aug 24, 2024

All good!

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Online Shopper

Site Experience Feedback

Aug 11, 2024

Nice discount, thanks.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

LinusHKG

Site Experience Feedback

Aug 24, 2024

Strawberry now takes far too long to deliver purchases. A s a result, when jn a hurry, I buy from other cosmetic web sites

From StrawberryNet

Thank you for your comments on Bizrate. We appreciate your feedback on our site. It will definitely help us to shape the future of our service, our products and our overall way of doing business. Upon checking, your previous order...

Read full response »

Online Shopper

Site Experience Feedback

Jul 25, 2024

my problem was that I didnt succed in using my strawberry point even thought I pay enough according to what was written

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Mabel

Site Experience Feedback

Aug 23, 2024

Pevonia botanica 潔面液相片不符,有誤導成份,差點買錯,相片中產品應該是潔淨清爽潔面油,價錢差很遠。

From StrawberryNet

尊敬的顧客, 我們謹代表 StrawberryNet 的每個人感謝您對 Bizrate 的評論。 我們致力於為您提供盡可能最高水準的客戶滿意度。我們衷心感謝您對我們網站的回饋。它鼓勵並肯定幫助我們塑造我們的服務、產品和整體業務方式的未來。 我們熱切期待任何意見或建議,因為它鼓勵並肯定有助於我們塑造我們的服務、產品和整體業務方式的未來。 請向我們提供您所指產品的完整描述並提供產品鏈接,以便我們檢查。 我們期待您的回覆。

mayura

Site Experience Feedback

Aug 23, 2024

First time buying experience is good. I hope I will be happy when I receive the items. thanks.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Online Shopper

Site Experience Feedback

Aug 08, 2024

Excellent

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

xiaoip

Site Experience Feedback

Aug 22, 2024

Good to show the goods are of low stock situation. Better instantly to know the price of good after discounted.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Wesley

Site Experience Feedback

Aug 11, 2024

Is easy to use and navigate, there is extra discount for 1st timer. A value buy for my products annemarie borlind. Thank you


Post-Delivery Feedback

Aug 22, 2024

Value buy for this product. Thkq strawberrynet. Keep it up

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

cc

Site Experience Feedback

Aug 22, 2024

Easy to check out

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

do

Site Experience Feedback

Aug 22, 2024

please help to provide better and clear photos (from more point of view) of each item

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Annie

Site Experience Feedback

Jul 28, 2024

Having placed this order yesterday, I cannot understand why payment was not made. I have repeated the same actions today and hope this problem does not occur again.

From StrawberryNet

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Bizrate. We appreciate your feedback on our site. It will definitely help us to shape the future of our service, our products and our overall...

Read full response »

OrR

Site Experience Feedback

Aug 21, 2024

Overall, my interaction with the website was OK, but not brilliant. Generally speaking, the design of the website is fine in my opinion, but I had trouble finding all options suitable for my hair, as I needed to enter more than one charachteristic (dry, colored) and on this site you can only look for products for each characteristic seperately. Also, I tried looking at 'MART' products, and kept being thrown out of the site, and had to go back in. I bought some of the products that I wanted, which were discounted, and really at a very good price. However, I was surprised to find that other items that I wanted were more expensive on strawberrynet than on other sites - even local ones in my country - so I decided not to order them. Finally, at checkout, suddenly the prices of one of the products showed as slightly higher than it was when I placed it in my basket - which was very annoying! - but I made the purchase anyway as the price was still good. Altogether, in the past I bought more from Strawberrynet, also trying some new products, but this time I found less products at attractive prices, and so I decided to buy only what I really need.

From StrawberryNet

We're sorry to hear that you've had a negative experience with our website design. We take feedback from our customers very seriously and we appreciate any suggestions or comments that can help us improve. If you could provide us ...

Read full response »

Bob

Site Experience Feedback

Aug 21, 2024

good experience have no issues.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »