StrawberryNet Reviews - 1,468 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 69% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 421 - 440 of 1,468
Mega
Site Experience Feedback
Aug 27, 2024
Ok
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Tessa
Site Experience Feedback
Aug 08, 2024
Always happy with Strawberrynet and prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tessa
Post-Delivery Feedback
Aug 26, 2024
Good experience as usual
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Annie
Site Experience Feedback
Aug 26, 2024
This is my first time that I place order via your website which is a novelty to me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Yoshi
Site Experience Feedback
Aug 26, 2024
Good - Excellent prices and deals. Great selection. Bad - I would like to see more in product information such as feed back from customers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Snow
Site Experience Feedback
Aug 26, 2024
I want fast shipping these days. I am in the US. I ordered with fast shipping this time. I expect fast shipping
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Haha
Site Experience Feedback
Aug 24, 2024
Good
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Online Shopper
Site Experience Feedback
Aug 24, 2024
All good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Online Shopper
Site Experience Feedback
Aug 11, 2024
Nice discount, thanks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »LinusHKG
Site Experience Feedback
Aug 24, 2024
Strawberry now takes far too long to deliver purchases. A s a result, when jn a hurry, I buy from other cosmetic web sites
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We appreciate your feedback on our site. It will definitely help us to shape the future of our service, our products and our overall way of doing business. Upon checking, your previous order...
Read full response »Online Shopper
Site Experience Feedback
Jul 25, 2024
my problem was that I didnt succed in using my strawberry point even thought I pay enough according to what was written
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Mabel
Site Experience Feedback
Aug 23, 2024
Pevonia botanica 潔面液相片不符,有誤導成份,差點買錯,相片中產品應該是潔淨清爽潔面油,價錢差很遠。
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
From StrawberryNet
尊敬的顧客, 我們謹代表 StrawberryNet 的每個人感謝您對 Bizrate 的評論。 我們致力於為您提供盡可能最高水準的客戶滿意度。我們衷心感謝您對我們網站的回饋。它鼓勵並肯定幫助我們塑造我們的服務、產品和整體業務方式的未來。 我們熱切期待任何意見或建議,因為它鼓勵並肯定有助於我們塑造我們的服務、產品和整體業務方式的未來。 請向我們提供您所指產品的完整描述並提供產品鏈接,以便我們檢查。 我們期待您的回覆。
mayura
Site Experience Feedback
Aug 23, 2024
First time buying experience is good. I hope I will be happy when I receive the items. thanks.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Online Shopper
Site Experience Feedback
Aug 08, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »xiaoip
Site Experience Feedback
Aug 22, 2024
Good to show the goods are of low stock situation. Better instantly to know the price of good after discounted.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Wesley
Site Experience Feedback
Aug 11, 2024
Is easy to use and navigate, there is extra discount for 1st timer. A value buy for my products annemarie borlind. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wesley
Post-Delivery Feedback
Aug 22, 2024
Value buy for this product. Thkq strawberrynet. Keep it up
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »cc
Site Experience Feedback
Aug 22, 2024
Easy to check out
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »do
Site Experience Feedback
Aug 22, 2024
please help to provide better and clear photos (from more point of view) of each item
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
From StrawberryNet
Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...
Read full response »Annie
Site Experience Feedback
Jul 28, 2024
Having placed this order yesterday, I cannot understand why payment was not made. I have repeated the same actions today and hope this problem does not occur again.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Bizrate. We appreciate your feedback on our site. It will definitely help us to shape the future of our service, our products and our overall...
Read full response »OrR
Site Experience Feedback
Aug 21, 2024
Overall, my interaction with the website was OK, but not brilliant. Generally speaking, the design of the website is fine in my opinion, but I had trouble finding all options suitable for my hair, as I needed to enter more than one charachteristic (dry, colored) and on this site you can only look for products for each characteristic seperately. Also, I tried looking at 'MART' products, and kept being thrown out of the site, and had to go back in. I bought some of the products that I wanted, which were discounted, and really at a very good price. However, I was surprised to find that other items that I wanted were more expensive on strawberrynet than on other sites - even local ones in my country - so I decided not to order them. Finally, at checkout, suddenly the prices of one of the products showed as slightly higher than it was when I placed it in my basket - which was very annoying! - but I made the purchase anyway as the price was still good. Altogether, in the past I bought more from Strawberrynet, also trying some new products, but this time I found less products at attractive prices, and so I decided to buy only what I really need.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
From StrawberryNet
We're sorry to hear that you've had a negative experience with our website design. We take feedback from our customers very seriously and we appreciate any suggestions or comments that can help us improve. If you could provide us ...
Read full response »Bob
Site Experience Feedback
Aug 21, 2024
good experience have no issues.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »