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StrawberryNet Reviews - 1,468 Review - 9.0/10

Nov 29, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 401 - 420 of 1,468

Winnie

Post-Delivery Feedback

Sep 02, 2024

This product Lancome absolue soft cream 15ml (2) I opened 1- it is only partially full!!! I need to return, first Time I ordered 1pot- same thing- partially filled only!! But did not return, as I did not open closer to delivery.

Muffin

Site Experience Feedback

Sep 01, 2024

Very easy to find product that I was looking for

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

JACKIE

Site Experience Feedback

Aug 09, 2024

I AM VERRY SATISFIED


Post-Delivery Feedback

Sep 01, 2024

אני תמיד רוכש את מוצרי הטואלטיקה מ- STRAWBERRY

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Cathy

Site Experience Feedback

Sep 01, 2024

Good , no comment

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

April

Site Experience Feedback

Aug 31, 2024

Great

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

N

Site Experience Feedback

Aug 31, 2024

Suggest to state the expiry date as well. Auto applied the promotion offer with discount is good.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. If you'd like to know the expiry date of an item, y...

Read full response »

No comment

Site Experience Feedback

Aug 31, 2024

Good

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Online Shopper

Site Experience Feedback

Aug 30, 2024

Good. But sad to see my loyalty discount is being discontinued. I’ve shopped with you for many many years because of it. I hope the deals will be good forward moving for your loyal customers.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Jo

Site Experience Feedback

Aug 29, 2024

Efficient and easy

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

bkcoo

Site Experience Feedback

Aug 07, 2024

I have not ordered for some time and so I am interested how soon my order will arrive without complications as in the past Strawberrynet were always a good site


Post-Delivery Feedback

Aug 29, 2024

I had not purchased anything from Strawberrynet for some years and when I saw you had such a good special as Clinique I decided to purchase again. I was very happy with my purchase and the conditions at that time

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Bryan

Site Experience Feedback

Aug 23, 2024

Why the "THANK YOU Card with 30% off for next order" attached with my last order order can't be used this time? There is neither any expiry date nor conditions showing on this card!

From StrawberryNet

Thank you for your comments on Bizrate. We appreciate your feedback on our site. It will definitely help us to shape the future of our service, our products and our overall way of doing business. The Thank you card should have ter...

Read full response »

kuti

Site Experience Feedback

Aug 29, 2024

I used promo code ED341AEDA8E and didn't get 10% as first order

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase! At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Please be informed that selected exclusive offers c...

Read full response »

Vic

Site Experience Feedback

Aug 29, 2024

The website was very easy to navigate and the check out process very user friendly.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

MissyB

Site Experience Feedback

Aug 28, 2024

Love that you can search by brand, makes the purchase process alot easier and quicker.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

L C

Post-Delivery Feedback

Aug 28, 2024

Easy website and prompt delivery

Online Shopper

Site Experience Feedback

Aug 28, 2024

GOOD

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Online Shopper

Site Experience Feedback

Aug 28, 2024

the AI chat function is helpful

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Mack

Site Experience Feedback

Aug 06, 2024

Very good


Post-Delivery Feedback

Aug 28, 2024

On time

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Site Experience Feedback

Aug 27, 2024

A bit clunky to navigate but not a big issue.

From StrawberryNet

Thank you for your feedback! We understand that our website is the primary means of interaction between our business and our customers, and we are committed to providing a seamless and hassle-free experience. Unfortunately, in th...

Read full response »

Rae

Site Experience Feedback

Aug 06, 2024

quick and easy


Post-Delivery Feedback

Aug 27, 2024

great value!

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »