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StrawberryNet Reviews - 1,468 Review - 9.0/10

Nov 29, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 381 - 400 of 1,468

Lisa

Site Experience Feedback

Sep 07, 2024

Great prices for my favorite perfume

From StrawberryNet

Thank you for shopping at StrawberryNET. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fu...

Read full response »

Em

Site Experience Feedback

Sep 07, 2024

Great deal cheaper than in stores & free postage

From StrawberryNet

Thank you for shopping at StrawberryNET. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fu...

Read full response »

Florida

Post-Delivery Feedback

Sep 06, 2024

I am happy to order my Nutrix Lancome with Strawberry-net, it is the original Quality, that I have been using for many years, I have recommended this Cream to friends and many gentlemen, they are satisfied with Strawberry-net.

Michelle

Site Experience Feedback

Sep 06, 2024

Everything good

From StrawberryNet

Thank you for shopping at StrawberryNET. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fu...

Read full response »

ZuziMino

Site Experience Feedback

Aug 05, 2024

enjoy exploring the brands/products that I cannot buy in Asia or I never try from StrawberryNet. It was fun and interesting every time.


Post-Delivery Feedback

Sep 06, 2024

I would recommend Strawberrynet. It carries large range of products in terms of skincare, perfumes, home scents and hair care products, all of them are on special price most of the time.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

BBG

Site Experience Feedback

Sep 06, 2024

very easy to access . Thank you

From StrawberryNet

Thank you for shopping at StrawberryNET. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fu...

Read full response »

YY

Site Experience Feedback

Aug 26, 2024

I am supposed to get a $50 cash coupon but I never received. Don't understand why! Some discounts shown are confusing. When it says whatever % off a certain product, it should list the actual out-of-pocket amount when ordering.


Post-Delivery Feedback

Sep 06, 2024

If I order from online platforms I usually receive my products on the 3rd day from date of order but this order I received on 4th day. Also I find the discount offers confusing esp. with respect to min. spend.

From StrawberryNet

On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Bizrate. We appreciate your feedback on our site. It will definitely help us to shape the future of our service, our products and our overall...

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R

Site Experience Feedback

Sep 06, 2024

the delivery option should be more flexible but not limited to home/office address.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

shell

Site Experience Feedback

Sep 06, 2024

very good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Lily

Site Experience Feedback

Sep 05, 2024

Both good

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Jackson

Site Experience Feedback

Aug 30, 2024

Fast, comparable price, easy to use

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Ql

Site Experience Feedback

Sep 04, 2024

Nil

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase! At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

Read full response »

Mart

Site Experience Feedback

Aug 18, 2024

-


Post-Delivery Feedback

Sep 04, 2024

It was wonderful. And thanks for the gift!

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Wallie

Site Experience Feedback

Aug 19, 2024

Good


Post-Delivery Feedback

Sep 04, 2024

I had a specific requirement, and you delivered :)

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Vivo

Site Experience Feedback

Aug 15, 2024

The whole experience was easy and quick


Post-Delivery Feedback

Sep 03, 2024

Ordering was simple and easy to understand. The package was delivered in great time

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Sandy

Post-Delivery Feedback

Sep 03, 2024

Hope you have more products from Phyto for selection

Online Shopper

Site Experience Feedback

Sep 02, 2024

YOUR SURVEY IS SFAR TOO LONG AND I AM NOT INTERESTED NEXT TIME.

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase! At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. Please be informed that this survey is entirely opt...

Read full response »

Bubu

Post-Delivery Feedback

Sep 02, 2024

the packings of the produces were folded and old. I suppected that the products are fake.

Troy

Site Experience Feedback

Sep 02, 2024

Ordering was easy, no issues. Happy customer.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Online Shopper

Site Experience Feedback

Sep 02, 2024

today was exceptionally good

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »