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StrawberryNet Reviews - 1,462 Review - 9.0/10

Nov 29, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 321 - 340 of 1,462

LMY

Site Experience Feedback

Sep 19, 2024

User friendly clear and convenient

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

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LK

Site Experience Feedback

Sep 19, 2024

GD

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

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HAPPY

Site Experience Feedback

Sep 18, 2024

Great Website. Easy to navigate around and make purchases. At times frustrating that I cannot use bonus offered on the products that I use.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

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Clare

Site Experience Feedback

Sep 18, 2024

I love StrawberryNet. I have purchased my mineral foundation Youngblood from them for years. They are consistent, easy to deal with and very reasonable in price for products and postage. Thankyou StrawberryNet - one less stress to deal with.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Site Experience Feedback

Sep 18, 2024

I just wanted one specific product so didn't interact with sites much

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

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Jillybear

Site Experience Feedback

Sep 18, 2024

Hi, the purchasing online went smoothly. Very easy and selection of products online as fabulous.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

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anat

Site Experience Feedback

Sep 03, 2024

I had a problem entering my phone number, I sent an email for support and I received a reply within minutes. Amazing


Post-Delivery Feedback

Sep 18, 2024

Great value. Great service. Thank you

From StrawberryNet

Thank you for your feedback on your recent cosmetic purchase! At our e-commerce store, we strive to provide high-quality products that meet our customers' needs and expectations. We appreciate your support and look forward to serv...

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Siu

Site Experience Feedback

Sep 16, 2024

saved lots of money with a special discount for the same product due to festival promotion

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

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matt

Site Experience Feedback

Sep 17, 2024

easy, reliable, great prices, great discounts.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Kuzya

Site Experience Feedback

Sep 17, 2024

Very easy and comfy,

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

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Danielle

Site Experience Feedback

Sep 02, 2024

User friendly, easy to find what I wanted.


Post-Delivery Feedback

Sep 17, 2024

Your website is easy to use and prices lower than retail shops and other websites offering the same brand products. But I think you should update the look of your website. Kind of old-fashioned looking. Maybe it's because you offer so many products.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Marcie

Site Experience Feedback

Sep 17, 2024

During check out process, it was showed the total charges was HKD19xx but after I filled in the credit card number, it became 22xx. Then I had to use my points to make it finally 19xx. It is very strange.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

MRP

Site Experience Feedback

Sep 16, 2024

Thank you very much! A very nice site!

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

itzik

Site Experience Feedback

Sep 16, 2024

was very good / the best price that i found

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Site Experience Feedback

Sep 16, 2024

good

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Annie-R-uok

Site Experience Feedback

Sep 16, 2024

Positive expierience, I found what I was looking for.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

S

Site Experience Feedback

Sep 16, 2024

Appreciate if you can include the expiry date of the product like other web site, thanks.

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Kathy

Site Experience Feedback

Aug 31, 2024

Very easy to use

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

BunBun

Site Experience Feedback

Sep 06, 2024

Good because the website is very convenient and friendly. Bad because I hope Malaysia also got the warehouse of Strawberrynet.


Post-Delivery Feedback

Sep 15, 2024

I will recommend to my friends, on time delivery and stock availability for the products I want. I enjoyed the free delivery and discounted price given by StrawberryNet.

From StrawberryNet

Thank you for shopping at StrawberryNET. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fu...

Read full response »

Mag

Site Experience Feedback

Sep 15, 2024

Before was more products to choose and now very little products to choose for Orlance faceal creams

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »