StrawberryNet Reviews - 1,462 Review - 9.0/10
2007
Platinum
Circle of
Excellence
2 years
StrawberryNet Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.6 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.6 /10 |
9.0out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 70% | 67% |
Neutral | 24% | 27% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for StrawberryNet
Showing 301 - 320 of 1,462
NZbeauty
Site Experience Feedback
Sep 23, 2024
good net, wide products range.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Gretel
Post-Delivery Feedback
Sep 23, 2024
The good: Strawberry seller has a wide range of products and good prices. Staff very knowledgeable and friendly. The “bad”: My opinion from recently purchased items. The designated delivery service: it mentions DHL but they outsource another company. This company has bad reviews and I also had an “unpleasant” moment with them. At the end, they solved the issue but it was because of my insistence. I hope this is once in a while experience.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
GEM
Site Experience Feedback
Sep 12, 2024
Always good, have shopped on Strawberrynet for 20 years. very happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GEM
Post-Delivery Feedback
Sep 23, 2024
I always compliment your website to my friends and clients. I know your range of products, plus your service are the best. i have purchased from you for 20 years.thank you.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From StrawberryNet
Thank you for shopping at StrawberryNET. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Online Shopper
Site Experience Feedback
Sep 22, 2024
Good price, convenient shopping
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Serendipity
Site Experience Feedback
Sep 22, 2024
Pretty good. Although when I modified my order I think a free gift with the website promotion I initially got disappeared when I went back to the checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Rose
Site Experience Feedback
Sep 22, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »J
Site Experience Feedback
Sep 22, 2024
Best shopping experience ever! Low prices and very impressive discounts!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »Gigi
Site Experience Feedback
Sep 22, 2024
Great and easy I have been shopping with you for over 20 years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...
Read full response »DISAPPOINTED
Site Experience Feedback
Sep 21, 2024
STILL UNABLE TO PURCHASE AS YOUR PAYMENT GATEWAY DOES NOT APPEAR TO WORK SECOND WEEK RUNNING - VERY DISSATISFIED
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Skywalker
Site Experience Feedback
Sep 21, 2024
Payment was not easy on your site.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Online Shopper
Site Experience Feedback
Sep 21, 2024
I still have problems with check out. Please change my email address to maggiew525@outlook.com with Strawberrynet. thanks.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »NL
Site Experience Feedback
Sep 12, 2024
The products I searched for were difficult to see as the page only showed limited information on the products I had to click on the items searched under the brand name but no clear photos were shown.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
NL
Post-Delivery Feedback
Sep 21, 2024
I find that the price of some of your products are higher than other places. E.G the Ordinary sold at Mannings is much cheaper than the price at Strawberrynet.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From StrawberryNet
Thank you for shopping at StrawberryNET. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...
Read full response »Sandy
Site Experience Feedback
Sep 21, 2024
.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Online Shopper
Site Experience Feedback
Sep 21, 2024
I have an 8% the was offered and in my check out and then when I changed a product in the checkout it disappeared and I could not find it again so missed out on that being applied.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Az
Post-Delivery Feedback
Sep 21, 2024
Perfume bottle arrived slightly damaged. The nozzle had come off which caused the atomiser to not spray the usual fine mist. Perhaps in future more protective bubble wrapping can minimize risk of bottles from being damaged.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
EW
Site Experience Feedback
Sep 21, 2024
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »HLu
Site Experience Feedback
Sep 21, 2024
Good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Neil
Site Experience Feedback
Sep 20, 2024
Bit lost on finding the specials, but the offers at check out helped
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Online Shopper
Site Experience Feedback
Sep 20, 2024
I have never had any difficulty in negotiating your website or receipt of ordered goods in good condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »Nana
Site Experience Feedback
Sep 16, 2024
Overall the product and service to me is good, but too less discount and promotions. Really hope will received 20% off or more discount for coming soon. And hope the minimum purchase under $500.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Nana
Post-Delivery Feedback
Sep 20, 2024
I received one of item (The body lotion) are deteriorated , I hope can exchange the new one.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
From StrawberryNet
Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...
Read full response »