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StrawberryNet Reviews - 1,462 Review - 9.0/10

Nov 29, 2024
Strawberrynet is the world's leading beauty online store, with over 33,000 products from 800 brands. Discover the best deals on the most diverse range of beauty, wellness, and lifestyle products at one-go with free shipping anywhere in the world.
Circle of Excellence - StrawberryNet

2007
Platinum

Circle of
Excellence

2 years

StrawberryNet Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.9 /10
Product Selection8.6 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.8 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

70%67%

Neutral

24%27%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.6 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

8.9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for StrawberryNet

Showing 301 - 320 of 1,462

NZbeauty

Site Experience Feedback

Sep 23, 2024

good net, wide products range.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

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Gretel

Post-Delivery Feedback

Sep 23, 2024

The good: Strawberry seller has a wide range of products and good prices. Staff very knowledgeable and friendly. The “bad”: My opinion from recently purchased items. The designated delivery service: it mentions DHL but they outsource another company. This company has bad reviews and I also had an “unpleasant” moment with them. At the end, they solved the issue but it was because of my insistence. I hope this is once in a while experience.

GEM

Site Experience Feedback

Sep 12, 2024

Always good, have shopped on Strawberrynet for 20 years. very happy


Post-Delivery Feedback

Sep 23, 2024

I always compliment your website to my friends and clients. I know your range of products, plus your service are the best. i have purchased from you for 20 years.thank you.

From StrawberryNet

Thank you for shopping at StrawberryNET. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Online Shopper

Site Experience Feedback

Sep 22, 2024

Good price, convenient shopping

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Serendipity

Site Experience Feedback

Sep 22, 2024

Pretty good. Although when I modified my order I think a free gift with the website promotion I initially got disappeared when I went back to the checkout

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Rose

Site Experience Feedback

Sep 22, 2024

Excellent

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

J

Site Experience Feedback

Sep 22, 2024

Best shopping experience ever! Low prices and very impressive discounts!

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

Gigi

Site Experience Feedback

Sep 22, 2024

Great and easy I have been shopping with you for over 20 years

From StrawberryNet

Thank you for your positive feedback on your recent cosmetic purchase! We are thrilled to hear that you are satisfied with your purchase. At our e-commerce store, we strive to provide high-quality products that meet our customers'...

Read full response »

DISAPPOINTED

Site Experience Feedback

Sep 21, 2024

STILL UNABLE TO PURCHASE AS YOUR PAYMENT GATEWAY DOES NOT APPEAR TO WORK SECOND WEEK RUNNING - VERY DISSATISFIED

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Skywalker

Site Experience Feedback

Sep 21, 2024

Payment was not easy on your site.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Site Experience Feedback

Sep 21, 2024

I still have problems with check out. Please change my email address to maggiew525@outlook.com with Strawberrynet. thanks.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

NL

Site Experience Feedback

Sep 12, 2024

The products I searched for were difficult to see as the page only showed limited information on the products I had to click on the items searched under the brand name but no clear photos were shown.


Post-Delivery Feedback

Sep 21, 2024

I find that the price of some of your products are higher than other places. E.G the Ordinary sold at Mannings is much cheaper than the price at Strawberrynet.

From StrawberryNet

Thank you for shopping at StrawberryNET. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the fut...

Read full response »

Sandy

Site Experience Feedback

Sep 21, 2024

.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Site Experience Feedback

Sep 21, 2024

I have an 8% the was offered and in my check out and then when I changed a product in the checkout it disappeared and I could not find it again so missed out on that being applied.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Az

Post-Delivery Feedback

Sep 21, 2024

Perfume bottle arrived slightly damaged. The nozzle had come off which caused the atomiser to not spray the usual fine mist. Perhaps in future more protective bubble wrapping can minimize risk of bottles from being damaged.

EW

Site Experience Feedback

Sep 21, 2024

excellent

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

HLu

Site Experience Feedback

Sep 21, 2024

Good price.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Neil

Site Experience Feedback

Sep 20, 2024

Bit lost on finding the specials, but the offers at check out helped

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Online Shopper

Site Experience Feedback

Sep 20, 2024

I have never had any difficulty in negotiating your website or receipt of ordered goods in good condition.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »

Nana

Site Experience Feedback

Sep 16, 2024

Overall the product and service to me is good, but too less discount and promotions. Really hope will received 20% off or more discount for coming soon. And hope the minimum purchase under $500.


Post-Delivery Feedback

Sep 20, 2024

I received one of item (The body lotion) are deteriorated , I hope can exchange the new one.

From StrawberryNet

Thank you for your comments on Bizrate. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the futu...

Read full response »