State Line Tack Reviews - 2,194 Post-Delivery Reviews - 8.7/10

Most Current Certification:

Jun 19, 2026

Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.

State Line Tack Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2016 Winner Circle of Excellence

1 years

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Post-Delivery Feedback - 2,194 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	77%	75%
Neutral	9%	11%
Negative	13%	15%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.4 out of 10

Site Experience Feedback - 1,597 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	80%	80%
Neutral	14%	16%
Negative	6%	3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

Recent Reviews for State Line Tack

Showing 101 - 150 of 3,791

Savvy
Site Experience Feedback
Jun 1, 2026
Great. I buy all the time from state line. Always recommend and always come here. I’ve just let all my horses go and was buying for my friend who’s been letting me use her horses since I had to let mine go. As a gift.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
fiddleronthehoof
Site Experience Feedback
May 31, 2026
I wanted one item. I found it and ordered it in less than 5 minute. Efficient.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Cody
Post-Delivery Feedback
May 31, 2026
My order arrived when I expected it and the items were as advertised.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 31, 2026
Good Experience overall! Very Good Quality product
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 31, 2026
Order came timely. But short one item. Emailed stateline on Saturday 5/30. Waiting fur s call back or email to find out if they will send my item that I was shorted
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 8
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 31, 2026
My order sat in warehouse and was not shipped, and they did not make designated delivery date!
Overall Rating: 2
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 6
Full ratings for this review »
Effie
Site Experience Feedback
May 31, 2026
good selections, good service, good products
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Kedar
Post-Delivery Feedback
May 30, 2026
The horse coat I received was of extremely high quality and it looks wonderful. I hope that it will stay on my mare who is allergic to the bugs in Florida.
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Ayygallagher
Post-Delivery Feedback
May 30, 2026
I have reached out to customer service two times now and no one has written back yet.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 1
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 30, 2026
Good clearance prices. Thank you
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 30, 2026
I wanted to use the balance of an older gift card on an order I was placing. I tried doing it online when I was placing my order. It was not coming up when I typed the gift certificate # in. I tried calling and you were closed. It was 6:30pm EST. I called the next day and the customer service person told me that you have a new system and that she would have to issue me the credit separately, but that it would take time to do that and I could not use it on the order I placed. It was very frustrating that it took two days to resolve that issue only to find out I couldn't use it on the order I was placing. I placed that order 5/19/26 and I still have not received two of the items I needed to send my horse off to training with. She leaves on 6/1/26. I went to track my order and there is no tracking info or link on my order confirmation. When I click on view order, the one item I actually placed the order for, a a fly mask, hasn't even shipped yet! Then there is a QR code I would need to click on for further information- seriously? What a joke this whole experience has been. I WILL NOT be ordering from you again. Oh, and the products that did arrive came in a big banged up printed box that didn't even say State Line Tack on it. It said Equine Brand. Everything was just thrown in there loosely with no packing material or packing slip. Nothing said thanks for your order. I will be taking my business elsewhere.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 7
Full ratings for this review »
Swissjam
Post-Delivery Feedback
May 29, 2026
I’m very satisfied with the cashew horse fly mask with ears. The one I ordered for my mini mule was the wrong size but that was my fault. I am not satisfied with customer service at this time because I have not received an answer to my email asking how I can return the Arabian size mule fly mask with ears. There was no return information in the package I received. I would like to return the fly mask for a large mini mule fly mask with ears. Thanks
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 29, 2026
I wanted to return a cinch that was junk and I never did receive the email with return instructions that they said they would send
Overall Rating: 1
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: 1
Full ratings for this review »
Kayla
Post-Delivery Feedback
May 29, 2026
I was shopping for a hay net that fit a whole bale after receiving an email that I had a $5 gift card (awesome!). Found the net I wanted on sale. After checkout, noticed some dewormers I needed that were also on sale, so purchased those separately. Only "bad" part was that I wish I could have combined the 2 orders to maybe save on shipping. Lesson learned!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
TriStarr
Site Experience Feedback
May 29, 2026
The ONLY bad part was the shipping charge. I had to double-check my budget before confirming. EVERYTHING else was wonderfully easy. I've always ordered by phone from State Line because other website's online orders become complicated & stressful. State Line stands out for ease of ordering.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Areba Ranch
Post-Delivery Feedback
May 29, 2026
Always great service.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Katie
Post-Delivery Feedback
May 28, 2026
Quality merchandise! I bought Trek boots, turnout blanket and tack racks … verly pleased with the quality
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Maddie
Site Experience Feedback
May 28, 2026
Super easy to use
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Letty
Site Experience Feedback
May 28, 2026
Bought a gift card for my wife
Overall Rating: 10
Would Shop Here Again: N/A
Likelihood To Recommend: 10
Full ratings for this review »
Breezy Gal
Site Experience Feedback
May 28, 2026
I've shopped with State Line Tack for years. I have always been satisfied with every aspect of the process. Thank you for helping keep my horses and pups happy and healthy for years.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 28, 2026
I love the Gatsby fly boots! They really stay on!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Lindsey
Post-Delivery Feedback
May 28, 2026
Still have yet to receive my item. I was told it would ship early next week, ridiculous I was able to order it if it was not in stock to ship. I should have been notified of delayed shipping time at the time of ordering so I could have ordered elsewhere. Next time I will not be ordering through stateline
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 4
Full ratings for this review »
goose
Post-Delivery Feedback
May 27, 2026
I only ordered a gift this time. Very satisfied with all products.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 27, 2026
Received order on time & nice quality.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
steph
Site Experience Feedback
May 27, 2026
great customer service people!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
VaGal
Post-Delivery Feedback
May 27, 2026
State Line has generally good prices, generally good quality merchandise, and is easy to deal with. But the mandate to review them is making me rethink my opinion.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Mom of 3
Post-Delivery Feedback
May 27, 2026
Website wase easy to use and shipping was fast. Will order from State Line Tack again!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
NVN
Post-Delivery Feedback
May 27, 2026
I have always had good experiences with State Line Tack. I am able to find the product (s) I am looking for and usually at the best price. If I need assistance it is always easy to get without a lot of waiting or explaining. I enjoy shopping with State Line because I know I will get what I want, and what I expect
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Amanda
Post-Delivery Feedback
May 27, 2026
The prices of the items are fair, but the shipping cost is expensive. I also now need to return a helmet that’s too small; but the shipping may make that cost prohibitive.
Overall Rating: 7
Would Shop Here Again: 6
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Jdog
Site Experience Feedback
May 27, 2026
I can not give a whole lot of information, first time making purchasing a product from state line tack, I did like their pricing and the web site was pretty straight forward. All I can say for now is so far so good.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Dee Dee
Post-Delivery Feedback
May 27, 2026
Items met expectations,I haven't tried 2 of them on mini horse yet. I've had many orders over the years from State Line Tack. They sell quality items.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 26, 2026
Boots are to small and don't fit, need to return
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Jm
Post-Delivery Feedback
May 26, 2026
Love it, just the right weight and color
Overall Rating: N/A
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Tannersmadness
Post-Delivery Feedback
May 26, 2026
I had very old training equipment - honestly not even safe enough to use. I've been wanting to get a new surcingle, driving lines, and lunging halter. I found all of that at State Line Tack! I was so excited to update my stuff. I can't wait to use everything and start getting my young gelding ready to ride. :)
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 26, 2026
This is my third pair of these boots and I’m happy that Stateline Tack had them in stock and was having a sale on certain colors!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 26, 2026
We love the engish outfit and accesories for our daughter. We received many compliments. The shoes ran a little smaller than what I am used to so we had to return it and get a size bigger. Other than that it was perfect.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Somebody
Post-Delivery Feedback
May 26, 2026
Pleased with customer service and delivery was prompt
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 25, 2026
Bought fly boots for my horses Liked the product design and was a great price
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Sylvie
Site Experience Feedback
May 25, 2026
I wish shipping was free since I spent over $100, or that I could at least expect quicker shipping than 5-9 days from having to pay. I suppose that's the trade off for saving money on the products.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 25, 2026
Poor communication about sourcing my order and then not accreting delivery when it had to come out of Pennsylvania warehouse. Update your systems!
Overall Rating: 3
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 5
Full ratings for this review »
Tammy H.
Post-Delivery Feedback
May 25, 2026
love the purple saddle, but i have to get used to it, way different then my heavy duty saddle, so i am sure it's me, nice and light so feels like nothing is holding you on, if i was more experienced i would give it a 10
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: 8
Full ratings for this review »
Chris
Post-Delivery Feedback
May 25, 2026
I was disappointed that I had to enquire about my order status. I received no emails or updates that a product was not in stock, nor was it listed as out of stock on the website. If I had been given the opportunity, I would have requested to split the shipment as I needed to compare the bits against each other and what I already have.
Overall Rating: 8
Would Shop Here Again: 7
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: 9
Full ratings for this review »
Online Shopper
Site Experience Feedback
May 25, 2026
I feel I should of had free shipping after spending that much or some discount
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Angie
Post-Delivery Feedback
May 25, 2026
Fast shipping, love the rain sheet I got for my 31yr old fits him well
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
MO
Post-Delivery Feedback
May 24, 2026
Website was easy to use. I have already recommended State Line Tack
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 24, 2026
I ordered 2 donkey fly masks. My only option was pony or donkey. I chose donkey. When I received package, on the package was size of donkey choices. But I wasn't given that choice. My product came for a mule. I needed mini donkey. So I'm going to try and return and get correct size if they carry it
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Tammy
Post-Delivery Feedback
May 24, 2026
I had questions about what size hat I should order because sizes on the website did not show measurements. The staff at Stateline could not answer my question and told me to just guess and send it back if it did not fit. I told them I didn't want to do that because of the possible expense of postage should i need to return it. They were not helpful. I went ahead and ordered it because I had a gift card I needed to use. I still have not received the hat. I hope my daughter does not give me another gift card from Stateline Tack because it has not been a good experience.
Overall Rating: 2
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 24, 2026
Could not contact by phone
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: 2
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 24, 2026
Everything went well. Merchandise was what I expected.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Gogo
Site Experience Feedback
May 24, 2026
Was pleased to find the product so quickly. I think the price for these stirrup replacement pads is high but I like the stirrups enough to pay the price.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »