State Line Tack Reviews - 2,194 Post-Delivery Reviews - 8.7/10

Most Current Certification:

Jun 19, 2026

Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.

State Line Tack Rating

Customer Certified

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Circle of Excellence

2016 Winner Circle of Excellence

1 years

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Post-Delivery Feedback - 2,194 Reviews

Overall Satisfaction:

8.7out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	77%	75%
Neutral	9%	11%
Negative	13%	15%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.4 out of 10

Site Experience Feedback - 1,597 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	80%	80%
Neutral	14%	16%
Negative	6%	3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

Recent Reviews for State Line Tack

Showing 1351 - 1400 of 3,791

Online Shopper
Post-Delivery Feedback
Dec 13, 2025
Was very pleased and impressed with the horse blankets. Great price!!! Very fast delivery, really surprised at delivery speed! So would recommend this company to everyone.
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 13, 2025
I found what I was looking for since I’ve had a hard time finding a treat ball for my horse. I’m a little aggravated they charged me for product protection when I declined it twice before but went back to look at another product that I didn’t buy. I forgot to decline it the third time when I checked out so I got charged for something that I’m not going to return because my horse will eat it no matter how it comes. It should be an option you click not one you have to un click.
Overall Rating: 7
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
Desmond
Site Experience Feedback
Dec 13, 2025
Overall it was a pleasant experience. I had a discount code from a sponsored rider of yours Dana Cooke but the code would not work at checkout.
Overall Rating: 7
Would Shop Here Again: 9
Likelihood To Recommend: 7
Full ratings for this review »
Biorra
Post-Delivery Feedback
Dec 13, 2025
My granddaughter, 18, very much wanted to own a Charles Owen riding helmet. We were delighted to find State Line sold this brand and once it arrived we knew she had chosen a quality made helmet. It is beautiful! Every descriptive written on your site was exactly as was written. The cost of this handmade helmet was fair.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Aprilrein
Post-Delivery Feedback
Dec 13, 2025
I like the assortment of products and horse items here. If I have an issue and ask for help, they answer right away
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
KET
Post-Delivery Feedback
Dec 13, 2025
I love the product selection and can find lots of things for my dogs and my horse.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Rocky Rider
Site Experience Feedback
Dec 13, 2025
The 30% deal was hard to figure out.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 13, 2025
Product details were great, online ordering was great, shipping took way too long for a company of this size, tracking wasn't available for 7 days after the order. Pack your patience with their shipping department, you will be waiting a while, still haven't received the rest of my order.
Overall Rating: 4
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: 2
Customer Support: 5
Full ratings for this review »
Slowpony
Post-Delivery Feedback
Dec 13, 2025
website is easy to use product availability is great, not only did they have what i was looking for but they were a great quality and on sale!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Mel
Post-Delivery Feedback
Dec 12, 2025
Compared to other online retailers the price was too good to not purchase. Shipping was fast, and packaging was undamaged
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
julesjaxon
Post-Delivery Feedback
Dec 12, 2025
I was extremely happy with my purchase. I had considered purchasing somewhere else until my daughter showed me your turnout blankets and I'm happy I chose State Line. Excellent quality, price and overall buying experience.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Tug & Cut
Post-Delivery Feedback
Dec 12, 2025
one of the 1st internet places to find the aprons that we wanted. With the construction we needed, for safely skinning out animal heads for European mounts.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Spyder
Post-Delivery Feedback
Dec 12, 2025
I’ve wanted these boots for a long time. I was worried I wouldn’t be able to get my foot in them because I have high arches, and a wide foot. My foot slid right in. The fit is perfect. I wore them all day and they’re very comfortable. The color is great and they seem like great quality and well made. I wish I’d bought them sooner State Line Tack is great to do business with. The boots came as stated they would.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Wind Rider
Post-Delivery Feedback
Dec 12, 2025
All things product wise is on point. When I called the lady I spoke with was kind and knowledgeable. The challenge is in the tax exempt area. We've submitted the required information a couple of times and the process beyond that is almost no existent. There isn't a place to claim that it's a tax exempt order and I've not heard back yet from the email I sent, unless it has gotten buried in spam which it shouldn't be. Love your company overall, but this is an area that is frustrating. We'd likely order more from SLT if this were resolved.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 9
Full ratings for this review »
Rob
Post-Delivery Feedback
Dec 12, 2025
Multiple options in great colors. Better prices (including shipping) than all the other place we checked. Great quality & selection.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
MedicMom
Post-Delivery Feedback
Dec 12, 2025
Very happy with the quality of the products and the selection. We are new to owning a donkey so I was unsure what to order, but their wide variety of products gave me a lot of options. The package was delayed a few days but it may have been a carrier issue.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Sammie
Post-Delivery Feedback
Dec 12, 2025
I was very excited to purchase this helmet during the Black Friday Sale. When the helmet was delivered I tried it on immediately. Unfortunately the helmet was too small. I wanted to exchange it for a bigger size. I called customer service and they told me they only do returns and that I was not able to do an exchange. I was disappointed in that face since I would not be able to get it through State Line Tack with the discount. The customer service representative was very nice and is going to be emailing me directions on how to go about the return. I would have liked to keep my business with State Line Tack. Unfortunately, I have a discount code with another company so I will be ordering the bigger size through them.
Overall Rating: 5
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 12, 2025
I would highly recommend SLT to anyone!! Service is always exceptional and if I have ever had a question or concern regarding my order, it has been resolved quickly. One last thing the products they sell are top shelf!!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 12, 2025
Great experience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Great helmet!
Post-Delivery Feedback
Dec 12, 2025
I needed a new riding helmet after a bad fall a couple months ago and not having ridden since then. I wanted to try a different brand since my current one (Charles Owen) broke when I fell. I decided to go witu Tipperary after reading a ton of reviews based on safety. I’m always nervous ordering online for helmets because they are hard to size perfectly. I like the ones with the adjuster knob in the back like this one has. The helmet fits perfectly! It came packaged so well and overall jist has a really nice and stylish look to it. I’m excited to try it out once I’m cleared to ride again!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Chich
Post-Delivery Feedback
Dec 11, 2025
My 45 year-old pony needed a blanket His coat was thin, and I was concerned that it would stress his heart tremendously because it has been very cold He is blind and stays in his stall for his own protection We had a very very cold snap and I needed a blanket quickly I got a beautiful blanket that fits him perfectly
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
DR
Post-Delivery Feedback
Dec 11, 2025
ordered XXL vest and receive XXL but youth-will need to exchange to adult
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 11, 2025
You had what I wanted!
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »
cjw
Post-Delivery Feedback
Dec 11, 2025
The belt I ordered was mis-tagged, leading to the wrong belt being delivered. I asked if I could replace it with the same belt/different color since the UPS code was different (and I hoped I would get what I wanted). I was willing to take my second color choice but was told that I would have to pay shipping AGAIN, since the replacement item was different from the original. Really disappointed....and since other retailers carry this brand, i will be shopping elsewhere.
Overall Rating: 4
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 6
Customer Support: 5
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 11, 2025
good prices and had the specific product I was looking for. Good updates on shipping and timely delivery
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Logan
Post-Delivery Feedback
Dec 11, 2025
Quick delivery of a great product! Daughter loves her winter gloves. Thank you.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 11, 2025
The product was falsely advertised. Colors were not at all what they were in the picture
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 5
Customer Support: 3
Full ratings for this review »
Tish
Post-Delivery Feedback
Dec 11, 2025
Got some great safety items, vent and reflective wraps...and a great value on a helmet.
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
K.Mckenzie
Post-Delivery Feedback
Dec 11, 2025
I am a little surprised that State Line Tack wanted my feedback in a survey. I’m pretty disappointed in my last purchase. I ordered a child’s book size 1/2. The box mailed was correct, however the boots inside were a 13/1. I called immediately because I needed these boots the following weekend. Instead of an exchange, I asked to purchase new ones to get them on the way. (Then I’d just mail these back for a refund.) Seemed simple enough…but then she said 13/1 was out of stock. I work for an airline that survived really hard times in the industry because of customer service, so to say I have an opinion of what that looks like is an understatement. I hung up that call saying I would return them, but literally couldn’t find a replacement by the weekend so I called back. This 2nd customer service representative was full of attitude telling me that “mistakes happen” which I fully agree, but she didn’t seem to understand my frustration at all. She told me that a return label would be emailed to me within :30mins. The third call I asked for a discount to keep these boots. They fit enough to get through the weekend, but I know I will be replacing them soon. I was offered 10% and took it because I didn’t have another option. When you mail a pair of boots, please have an associate verify that what is inside matches the box label. Overall I felt like I was met with resistance and attitude; “You don’t like it? Mail it back.” The 3rd lady was kind and apologetic, but I am not interested in State Line Tack for future purchases. I will close with yes, mistakes happen. But a little attitude and more grace goes a long way.
Overall Rating: 2
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Kathy
Post-Delivery Feedback
Dec 11, 2025
Purchase made from granddaughter’s Christmas list.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Cincy dog mom
Post-Delivery Feedback
Dec 11, 2025
I was looking for a winter coat for my dogs. This coat exceeds my expectations. It is made of sturdy material, fits my dog extremely well, has leg straps in the rear, great belly band that adjusts and it looks very nice.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
TG
Post-Delivery Feedback
Dec 11, 2025
Other brands (horse blankets) have failed epically! Tired of the game so have returned to a tried/true brand…WeatherBeeta. Just wish they’d reverse European sizing. Hangs off my horse and that’s dangerous. Size down his rear-end hangs out.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
mk
Post-Delivery Feedback
Dec 10, 2025
Delivery was on time but it took several days before it was actually mailed. I really needed the blanket sooner. When it got here it was the wrong size for my horse. The return experience was very easy.
Overall Rating: 7
Would Shop Here Again: 6
Likelihood To Recommend: N/A
On Time Delivery: 6
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 10, 2025
Excellent!!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
ElizaB
Site Experience Feedback
Dec 10, 2025
The shopping experience was good overall, and the checkout process was easy. Only complaint is that there were discounts which had been advertised which I had wanted to use, but when I got to the checkout they didn’t work. I was upset that I was spending more money than I had hoped to.
Overall Rating: 7
Would Shop Here Again: 7
Likelihood To Recommend: 8
Full ratings for this review »
RockyRoad
Post-Delivery Feedback
Dec 10, 2025
Ordered 2 rain coats on sale. 1 came. Waited to see if it would come the following Monday. Tried to use the chat, disnt work. Emailed never heard back. Called amd was told the warehouse didnt pack it. Cant resent, must refund. And reorder. Reordered and was on cheaper discount but not enough for free shipping so paid more. My shipping should be free since it wasnt my fault it was not sent in the first place. You can refund d my shipping for this order and I'll be a happy customer you took the time to make 1 of many satisfied.
Overall Rating: 2
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 3
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 10, 2025
I ordered 4 horse blankets at the same time. I received 2 with a week and weeks later, I am STILL waiting to receive my other 2! I emailed your customer service asking about my remaining items and never heard back from anyone...very poor customer service to not reply back to a customer inquiry!
Overall Rating: 3
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 10, 2025
I have ordered from State Line Tack many times and I’ve never had a problem. I will continue to order from them in the future too.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Finn
Post-Delivery Feedback
Dec 10, 2025
I am very pleased with the horse blanket. Unfortunately, the waterproof sheet lasted less than 24 hours as my horse ripped it.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Kathy
Post-Delivery Feedback
Dec 10, 2025
purchase made from granddaughter's Christmas list.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Nat
Post-Delivery Feedback
Dec 10, 2025
I placed an order website said ships in 2-4 days it is now 11 days later and still no delivery. I called rep said she will change my shipping to express since they hadn’t shipped yet and it’s been 7 days since I spoke to her and still no delivery. We’ve had 2 snow storms since I ordered hoping my delivery would get before the storms came but no I have 2 horses sitting in a field in horrible weather with no blankets on. That’s not right when I called again all I was given was a $10 gift card to use on my next purchase. That’s is a ridiculous way to rectify my situation. I’d like a better compensation to be made. A refund of some sort would be appreciated.
Overall Rating: 1
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 2
Full ratings for this review »
mad
Post-Delivery Feedback
Dec 10, 2025
generally I have had good experience with State line but this time it deceived me on my order. I called CS & a manager was suppose to call me back but did not!!!! I'm mad
Overall Rating: 1
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: 1
Full ratings for this review »
ChaosEventing
Site Experience Feedback
Dec 10, 2025
State Line Tack is one of our go to online stores. They provide comparable, if not more affordable, pricing, a great selection and excellent deals. State Line has exceptional customer service as well.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
JulieZ
Post-Delivery Feedback
Dec 10, 2025
Was browsing the sale to see if a particular item was on sale (wasn't) and came across some really nice boots that were priced to move and were in my size. They fit perfectly and are really comfortable. Would definitely recommend State Line - they always have a really good selection of products and have some really good sales!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 10, 2025
Fair prices, great products
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
JO
Site Experience Feedback
Dec 10, 2025
I have used State Line tack many times over the past 20 years. I enjoy their fast shipping and easy to use website. They offer some items I cannot purchase elsewhere.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Sue
Post-Delivery Feedback
Dec 10, 2025
I would have ordered more hay bags but you only had 2 available.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 9, 2025
I was happy to find the Blankets on sale. Disappointed the color ordered is not the color received
Overall Rating: 3
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
Big Blue
Post-Delivery Feedback
Dec 9, 2025
All the merchandise I received was just as described and came in a timely manner. I definitely recommended this online store.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Kellum
Post-Delivery Feedback
Dec 9, 2025
you should sponsor the horse i bought the blanket for. he is the ideal specimen to market your brand
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »