State Line Tack Reviews - 2,190 Post-Delivery Reviews - 8.8/10

Most Current Certification:

Jun 23, 2026

Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.

State Line Tack Rating

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Circle of Excellence

2016 Winner Circle of Excellence

1 years

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Post-Delivery Feedback - 2,190 Reviews

Overall Satisfaction:

8.8out of 10

Would Shop Here Again:

8.7out of 10

Likelihood To Recommend:

9.2out of 10

Overall Rating	Past 3 Months	Past Month
Positive	78%	78%
Neutral	9%	10%
Negative	13%	12%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.6 out of 10

Site Experience Feedback - 1,469 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall Rating	Past 3 Months	Past Month
Positive	80%	84%
Neutral	14%	13%
Negative	6%	3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

Recent Reviews for State Line Tack

Showing 701 - 750 of 3,659

Dee
Post-Delivery Feedback
Mar 17, 2026
Found what I was looking for with state line tack at a fair price. No problems.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
N/A
Post-Delivery Feedback
Mar 17, 2026
As long as my returning of the saddle goes as smoothly as it was to order it, I will be happy.
Overall Rating: 5
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Sweet2017
Post-Delivery Feedback
Mar 17, 2026
I will still recommend Statw Line Tack. I ordered 2 halters. 1 was navy and the other was green. The depiction on my computer was not true to the color green. It was more teal.I am sending back the teal and keeping the navy. I never opened the bag that held the teal halter.
Overall Rating: 5
Would Shop Here Again: 8
Likelihood To Recommend: 9
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
JJ
Site Experience Feedback
Mar 17, 2026
Found what i needed and the process went well.
Overall Rating: 9
Would Shop Here Again: N/A
Likelihood To Recommend: 9
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 17, 2026
Everything was good. Thank you.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 17, 2026
Returned an item and having to jump through hoops in order to get my money returned
Overall Rating: 10
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: 4
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 17, 2026
I ordered a product from you on March 3 and never received any response to confirm shipping. I wanted this for an upcoming show and the product didn't ship out until 1.5 weeks later. If the product was on backorder or would be delayed in shipping, your company should have sent an email with such. I tried reaching out via email as well as chat to determine when this would be shipped, and received NO response from your customer service team whatsoever. Horrible customer service. I will think twice before ordering from you again. And you wonder why consumers are purchasing from Amazona and Chewy?
Overall Rating: 2
Would Shop Here Again: 2
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
Horsefly
Post-Delivery Feedback
Mar 17, 2026
Happy with my purchases. Arrived earlier than expected.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Annie
Post-Delivery Feedback
Mar 17, 2026
I had a question about sizing on the Cute Little Boots. I called in, they were very helpful and nice.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Tiff
Post-Delivery Feedback
Mar 17, 2026
Ordering is easy and products are good quality and are delivered pretty quickly. The only negative is the high shipping costs.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Unknown
Post-Delivery Feedback
Mar 16, 2026
I wish I had a phone number to find out how to return item as it does not fit my application
Overall Rating: 2
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
Lizzie
Post-Delivery Feedback
Mar 16, 2026
The company has a very nice selection of western and English products. They also offer great sales on their products.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 16, 2026
Was not pleased with the packaging plastic bag stuffed in my mailbox
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
MLK
Post-Delivery Feedback
Mar 16, 2026
I appreciate the variety of products and the timely delivery. Good products adn good prices. Thanks.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Toni
Post-Delivery Feedback
Mar 16, 2026
State Line Tack is the only option for purchasing riding equipment for my son. It came highly recommended by his riding instructor, and I have not been disappointed with any of the products I've purchased yet.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Nicky
Site Experience Feedback
Mar 16, 2026
Overall good with all purchase but shipping too expensive now
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 16, 2026
ordered 2 saddle pads. They were the same type of saddle pad, in different colors. One of them was smaller than expected-it was not the same size as the other.
Overall Rating: 5
Would Shop Here Again: 4
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 15, 2026
Wish shipping was free
Overall Rating: 10
Would Shop Here Again: 7
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Sunshine
Post-Delivery Feedback
Mar 15, 2026
Great product. Very easy to use and very sturdy.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
EquestrianMom3
Post-Delivery Feedback
Mar 15, 2026
I’ve had very good experiences with State Like Tack and especially love their sales! We’ve been happy with the products we’ve ordered and have never had a problem with delayed shipping until this most recent purchase. I was disappointed with the “No rush” shipping that still cost $10, but took about two weeks.
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
Just what needed.
Post-Delivery Feedback
Mar 15, 2026
I have a treeless saddle and the leathers were bad and broken. So ordered new leathers and may convert to different girth. Just what needed.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Smokie
Site Experience Feedback
Mar 15, 2026
the check out process was confusing. each time a reviewed the item it was added to my cart. So, I had o clear my cart of all items and start over
Overall Rating: 3
Would Shop Here Again: 8
Likelihood To Recommend: 9
Full ratings for this review »
Don
Site Experience Feedback
Mar 15, 2026
It was an easy transaction
Overall Rating: 8
Would Shop Here Again: 9
Likelihood To Recommend: 8
Full ratings for this review »
KW Ark
Post-Delivery Feedback
Mar 14, 2026
I still have not received my order after 10 days 😡 This is ridiculous!
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 1
Full ratings for this review »
MonicaD
Post-Delivery Feedback
Mar 14, 2026
State Line Tack and a bunch of different bits to choose from. They happened to be on sale as well which was great. It showed up earlier than expected.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Lynne Joy
Post-Delivery Feedback
Mar 14, 2026
I really love the turn out blanket I got for my old man! The shipping costs almost made me not buy but it fits hom great and he looks awesome in it. And the sale price helped with the shipping cost. Great quality product!
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
On Time Delivery: 5
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 14, 2026
I need to return my order as the item was too big. I emailed Stateline this morning and am waiting for a response.
Overall Rating: 8
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 14, 2026
Gloves that I like great fit, bought more pairs. Thank you
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Mulecollar
Post-Delivery Feedback
Mar 13, 2026
Someone told me a neck collar is much safer way to picket my mule. I checked all local tack shops & no one had neck collar, ordered online
Overall Rating: 9
Would Shop Here Again: 8
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 13, 2026
Great product with timely delivery.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 13, 2026
I ordered the wrong size girth. I contacted customer service as directed and explained the problem. A very nice customer service rep checked and confirmed that my girth had not been shipped, and assured me she would contact that department and cancel my order so that I could reorder the proper size. A few days later I received an email stating that my previous order had been shipped. I received it 3 or 4 days later. I’m not happy. David Tharp
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: 1
Full ratings for this review »
BethAnn
Post-Delivery Feedback
Mar 13, 2026
I’ve purchased Equistar paddock boots approx 10 times. $70 Same size. This time boots were extra wide and huge. Return was aggravating and cost $26
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 2
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 13, 2026
I ordered 2 centaur baby pads and I received 2 Equi-Essentials brand saddle pads. Centaur baby pads are much thicker and better quality than the Equi-Essential brand. I ordered these specifically because they were advertised as Centaur.
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Carole N.
Post-Delivery Feedback
Mar 13, 2026
The saddle was delivered by UPS in a rain storm. Instead of putting it on the porch under cover, they set it against the agarage door. The box was wet though the bottom and side and there was a large gash in the box. I will have to buy a box and try to fit it in--it is not a standard size moving box. The saddle did not fit my horse--the gullet should have worked but it pinched the shoulderblades.
Overall Rating: 2
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
ColoKat
Site Experience Feedback
Mar 13, 2026
great
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Lisa Faye
Post-Delivery Feedback
Mar 13, 2026
State line tax has good quality products and a great selection of many different necessities for horse people. I’ve ordered clothing and protection equipment and sometimes blankets for horses and everything has been great quality and I’ve been very pleased with the service.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 13, 2026
Still have not received my order which was supposed to come over a week ago, so I am very disappointed and not sure who's fault it is the mail or state line tack. All I know is I won't be ordering from you again
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 5
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 13, 2026
Horse masked material is nice thought they came with ear covering
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 9
Customer Support: 9
Full ratings for this review »
Paintlady29411
Post-Delivery Feedback
Mar 13, 2026
I wanted a specific item. After looking at other sites, I went to Stateline and there was the exact item I was looking for. Easy to order and quick to arrive. Extremely happy and will be shopping Statelinetack again ☺️
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Jeff
Post-Delivery Feedback
Mar 13, 2026
The saddle racks were exactly what I was looking for. Building a new rack room and these are perfect to mount to the wall. They are sturdy and will last a long time.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
LenaHancock
Post-Delivery Feedback
Mar 13, 2026
I used to love State Line Tack and ordered frequently. With my most recent experience, this may be my last order. I've never seen shipping prices like these before- the shipping was as much or more than my order! I was going to order about 15 items, we'll over $100 in merchandise, but in the end only ordered a pair of breeches and a saddle pad, which was still as much as the saddle pad alone. In the end, the wrong color saddle pad was sent. I reached out by email but recieved no response for 5 days, so I called. After calling customer support, it looks like it's a website listing error. They were willing to refund to blanket but have a policy where they won't send the correct product? So I would have to order again AND pay the absurd shipping with no guarantee of even getting the right product. The worker did say she'd request a refund of half of the shipping cost, which I appreciate, but I feel like this store that really used to make riding affordable is no longer with the shipping costs. I'm really disappointed with my order, the ordering experience, the lack of exchange, and the overall cost for what is listed as an affordable product. I used all of my reward points on this purchase and likely will look elsewhere in the future.
Overall Rating: 3
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: 8
Customer Support: 2
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 13, 2026
I was excited to see that they had the type of safety stirrup I wanted, but unfortunately they only had 2 sets, when I wanted to purchase 4.
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
dogsdogs77
Post-Delivery Feedback
Mar 13, 2026
Stateline tack has everything I need. SOMETIMES the prices are too high and sometimes the shipping is too high and I have to look elsewhere but this time everything, price, shipping, timeframe were all spot on!
Overall Rating: 9
Would Shop Here Again: 9
Likelihood To Recommend: 9
On Time Delivery: 9
Customer Support: N/A
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 13, 2026
Terrible
Overall Rating: 1
Would Shop Here Again: 1
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: 1
Full ratings for this review »
Aiva V.
Post-Delivery Feedback
Mar 13, 2026
Very satisfied with how fast my order came and the quality of my item! Prices are very fair and that’s why I love to order with State Line.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Aunnie
Site Experience Feedback
Mar 12, 2026
I found the things I had researched and been looking for. I would've liked to have found a shallower (shorter from the top to bottom) saddle pad as I bought a children's wintec and the billets start really high, so getting the girth on is a real struggle. I thought I could find a saddle pad that would work for it, but no such luck.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Ash
Site Experience Feedback
Mar 12, 2026
Very easy to find what I was looking for.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Satkin00
Site Experience Feedback
Mar 12, 2026
It was good wish they worked on the rewards quicker it’s been 6 days
Overall Rating: 10
Would Shop Here Again: N/A
Likelihood To Recommend: 10
Full ratings for this review »
Patty
Site Experience Feedback
Mar 12, 2026
Happy
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 12, 2026
Product was not same as pictured..colors were dull...several imperfections in material.. Seemed more of a seconds run product.. Not qualify I expected.
Overall Rating: 4
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 7
Customer Support: N/A
Full ratings for this review »