Gunner's Mom
Site Experience FeedbackOct 3, 2025
Great website. Very informative and lots of interactive tutorials, especially about blankets. I feel your blankets are well made, and your supplies are top notch. I don't like the expensive shipping. I feel like it can't possibly cost 15.00 to ship a couple of brushes, so I chose to order from another place, as the shipping was cheaper. I like the filters for the blanket ordering, but they aren't up to date, so when I put in my blanket size, it takes me to the blanket of my dreams, only to find out it's not available in my size. I also have tried to sign up for the club, or whatever it is where I earn points for cheaper shipping, and I never manage to get any points for deals. I would like to know how to acheive that. I feel that a lot of the products are very high end and it would be nice to offer things for more of us not showing any more, but then again, you have such an amazing reputation because of the high end nature, so I understand. I had the amazing experience of visiting your store and being that little girl in love with her horse and wanting one of everything, so I'm your custormer for life. My horses have loved your blankets, and they are tough. I can count on your products to last and I have called the phone line for questions, and they are the nicest folks ever. Thanks very much. I really appreciate all you do for me and for my horse. We live in Washington, where there is up to 5 months of winter weather. I have peace of mind knowing he's warm and comfortable.