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Spring Hill Nursery Reviews - 338 Reviews - /10

Spring Hill Nursery is a mail-order garden company specializing in garden plants, garden designs, gardening supplies, etc.

Spring Hill Nursery Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Spring Hill Nursery

Showing 61 - 80 of 338

Online Shopper

Site Experience Feedback

Jan 24, 2024

Good selection of plants/shrubs.

Vicki

Site Experience Feedback

Jan 24, 2024

Website has been just fine.

PracticalMom

Site Experience Feedback

Jan 23, 2024

I was not expecting to speak to AI when I started a chat, but was happy that an agent came on and was able to help with my question and find a coupon code that I had missed. I was also happy that the items I wanted were not sold out.

NOVICE GARDNER

Site Experience Feedback

Jan 23, 2024

WILL KNOW MORE ONCE PRODUCT IS RECEIVED

Rita

Site Experience Feedback

Jan 23, 2024

I had to reenter the site 3 times after entering cc info once.

B J

Site Experience Feedback

Jan 23, 2024

Good

Son of a Scot

Site Experience Feedback

Jan 23, 2024

Looks to be an interesting plant--fingers crossed. Shipping after the threat of frost would be appreciated!

Suede

Site Experience Feedback

Jan 22, 2024

No problems!

Tiny Climber

Site Experience Feedback

Jan 22, 2024

Unique and happy that there were comparison plants of equal interest to me shown.

Online Shopper

Site Experience Feedback

Jan 22, 2024

Site is pretty easy to navigate. However the main menu, while it shows.on all the pages, it does not always work.

Nana C

Site Experience Feedback

Jan 22, 2024

The check out/order process was initially confusing to me until I understood all the options. I figured it out today.

Jo

Site Experience Feedback

Jan 22, 2024

OK

Flower lady

Site Experience Feedback

Jan 22, 2024

I wait for the penny sale

RPB

Site Experience Feedback

Jan 22, 2024

Couldn't recall my pwd but the reset was easy. I wish y'all could just remember a password of my choosing, though.

Susan

Site Experience Feedback

Jan 22, 2024

I've ordered from Spring Hill several times in the past. I've always had good results, and now have a beautiful garden! Also, Don't bother with the magazine offer. I don't need it. I just appreciate Spring Hills great products and service!

Krazyladync

Site Experience Feedback

Jan 21, 2024

Easy to navigate

patch67

Site Experience Feedback

Jan 21, 2024

check out process was a little slow

Online Shopper

Site Experience Feedback

Jan 21, 2024

Truly appreciate the bogo

Kerry H.

Site Experience Feedback

Jan 21, 2024

The entire process was easier than a walk in the park.

Ferndock

Site Experience Feedback

Jan 21, 2024

Everything was fine till I wanted to change my password because I couldn’t remember the original. Then it was a pain in the butt.