Spring Hill Nursery Reviews - 338 Reviews - /10
Spring Hill Nursery Rating
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
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Design of Site
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Satisfaction With Checkout
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Product Selection
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Clarity of Product Information
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Charges Stated Clearly
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Shipping Charges
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Variety of Shipping Options
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On-Time Delivery
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Order Tracking
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
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Returns Process
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Recent Reviews for Spring Hill Nursery
Showing 21 - 40 of 338
Online Shopper
Site Experience Feedback
Jan 13, 2024
I always have an easy time ordering from Spring Hill. I have had good luck with all plants I have purchased over the years, so I keep coming back when the need arises.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
lfs
Post-Delivery Feedback
Mar 18, 2024
I like the plants I ordered but am not happy with when they shipped, the instructions in the packaging, the packaging or customer service. First, my order shipped way too early. I live in zone 7B; my plants shipped the first week of March. When I called to asked why they were shipped at this time, I was told USDA recommended it. Well, not only do I not even start planting or even get my hose out of the shed until the first week in May, temperatures will be in the low 30s this week. I was also told I could leave everything in a cool garage for up to 3 weeks - that would put it the first week in April, again, too early. Secondly, one of my plants was supposed to be shipped in a 1 qt container per the website. I came in a plastic bag. Not what I expected and not as advertised. Additionally, except for explaining how deep to plant and sun exposure, there were no instructions on how much or how often to water when first planting, in the first year or afterwards. Thirdly, I called to ask for watering instructions about 10 days ago. I called during working hours but for some reason the call went to voicemail. As of now, I'm still waiting for someone from Spring Hill Nursery to return my call. Not impressed. I with the Customer Service, shipping dates and packaging and planting/watering instructions were all better because I would love to order more of Spring Hill Nursery's beautiful flowers.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 1
- Customer Support: 3
- Full ratings for this review »
BackYard Images
Site Experience Feedback
Dec 16, 2023
The offering was beautiful and I've had good experience with Springhill in the past.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jhj
Site Experience Feedback
Jan 12, 2024
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bren
Site Experience Feedback
Jan 06, 2024
Very good quality and selection, this is the 2nd year I’ve ordered here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bren
Post-Delivery Feedback
Mar 17, 2024
NA
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tom
Site Experience Feedback
Dec 15, 2023
Good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Tom
Post-Delivery Feedback
Mar 17, 2024
I call with questions and answers quick and easy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
Vicki
Site Experience Feedback
Dec 08, 2023
I found it a bit difficult to find my way to Checkout. Otherwise it’s fine.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Vicki
Post-Delivery Feedback
Mar 16, 2024
I ordered a Columnar Hibiscus. It arrived in good condition and is still alive and thriving but it was only 2-3 inches tall!!! I didn’t realize I would be nurturing it in my window sill for a couple of years before it’s big enough to plant.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Franny
Site Experience Feedback
Jan 19, 2024
I was pleasantly surprised by how easy it was to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Franny
Post-Delivery Feedback
Mar 12, 2024
The plant was just a bunch of twigs.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 03, 2024
The shopping experience at Spring Hill was easy and enjoyable. The products are high quality and reasonably priced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 11, 2024
The problem I had with Spring Hill is that the info I saw on website was that shipping would start week of Feb.19, 2024. That timing is the middle of Winter in my area (NYC). I called and the representative said the shipments start in Southern region of Zone 7 so you should expect delivery in March. I did, however, receive my first order on Feb. 16, 2024 and my second order on Feb. 21, 2024. So, of course, I have been unable to plant anything so far. That means I have no idea how my plants will do. So I am not pleased at this time.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 1
- Customer Support: 9
- Full ratings for this review »
dick
Site Experience Feedback
Dec 08, 2023
easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Master Gardener
Site Experience Feedback
Jan 02, 2024
Asked for a gift certificate for a humpback whale hosta. ordered the hosta for Spring and found some coneflowers for my pollinator garden which is a bonus. Love what I find here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Master Gardener
Post-Delivery Feedback
Mar 05, 2024
Ordered two new coneflowers for my pollinator garden. Looking forward to them blooming. I have two that I can’t find locally. I know the colors will add to that bed as they attract more pollinators.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Reading Raven
Site Experience Feedback
Dec 02, 2023
1st time. Excited it is local. Disappointed have to wait for Spring
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Reading Raven
Post-Delivery Feedback
Mar 05, 2024
I am so glad I found Spring Hill! I remember it from when I was little and my parents and grandparents used it faithfully and were so excited to get their catalogs. I ordered a Japanese red pine tree. Customer Service called to chat with me and check on my order; They promised to send the end of February and spot on, it arrived right on time! It came beautifully healthy and ready to plant! Just beautiful! Really happy I have found them! Thank you Spring Hill!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Silverbolt
Site Experience Feedback
Jan 24, 2024
Very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Silverbolt
Post-Delivery Feedback
Mar 02, 2024
Super fast shipping, fantastic plant material, and great root systems! Who could ask for anything more.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Deb
Post-Delivery Feedback
Mar 02, 2024
Spring Hill makes it easy to research and shop gardening stuff.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Kittymama
Site Experience Feedback
Nov 27, 2023
There is always a plant I want. If I have any issues it's easy to get a credit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Suma
Site Experience Feedback
Nov 26, 2023
Website was easy to navigate with no bugs
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Suma
Post-Delivery Feedback
Mar 01, 2024
I ordered tow clematis plants. Even though they looked tiny on receiving, they are growing well and fast. I was a little concerned when fedex said the order is delayed by 3 days since they are live plants but they came in good shape. Overall, very satisfied so far, still need to wait and see how the flowers turn out.. Also waiting for another plant to be shipped
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Leigh
Site Experience Feedback
Nov 22, 2023
Website was great, call-in help was dismal. Will stick with website
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Leigh
Post-Delivery Feedback
Feb 28, 2024
I purchased 3 sets of the Double Tuberose; one for my hairdresser (as a gift), one for my daughter and one for me. The fragrance is so lovely.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bubby
Site Experience Feedback
Jan 21, 2024
Payment portal for occasional customers needs to be more user friendly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rob
Site Experience Feedback
Jan 19, 2024
Lots of product sold out.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Susie
Site Experience Feedback
Dec 22, 2023
very good selections not found elsewhere and best prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »