Spring Hill Nursery Reviews - 348 Reviews - /10
Spring Hill Nursery Rating
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Product Selection | Not yet rated |
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
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Returns Process
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Recent Reviews for Spring Hill Nursery
Showing 1 - 20 of 348
Online Shopper
Post-Delivery Feedback
Nov 05, 2024
I a couple items I purchased did grow, one was replaced, the other I was given a credit.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Mike
Site Experience Feedback
Dec 16, 2023
Very easy to understand and to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mike
Post-Delivery Feedback
May 05, 2024
Veery pleased with the experience
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Granny
Site Experience Feedback
Jan 21, 2024
I didn't see when I may expect my bush. I am hoping it will be after winter is done. And the shipping charge seems rather high. But this is about the only way I can be sure to get the color I want.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Granny
Post-Delivery Feedback
Apr 29, 2024
I bought a butterfly bush that is the color I wanted. I have had trouble in pryer years of getting one of this color. But Spring Hill is the only place I have ordered from that always sends me a plant that is still alive.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
C.L.
Site Experience Feedback
Jan 20, 2024
Love the selection! Website and checkout both extremely easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cynric
Post-Delivery Feedback
Apr 19, 2024
Ordering is ok. Selection very good. I am waiting to see how the plants grow, it is still early and they are dormant. The roses were packed well and looked healthy.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lee
Site Experience Feedback
Jan 15, 2024
Have ordered previously from spring Hill. The website is easy to navigate and input my preferences.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lee
Post-Delivery Feedback
Apr 17, 2024
All plants arrived in great condition. They were packaged very securely. Easy ordering. Reasonably priced plants. Arrived on time and as promised.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 16, 2024
Had issues with the plants last year. Customer service was very helpful. Tried again this year and never received some of the bulbs ordered
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 3
- Customer Support: 3
- Full ratings for this review »
Bill
Site Experience Feedback
Jan 09, 2024
Would have liked free shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
GoPlant1
Post-Delivery Feedback
Apr 12, 2024
I was very pleased with the three plants that I ordered and planted them today. They came in good shape and were packed well so they were not broken or squashed. On the package that they came in the name of the plant, the size and the type of, or lack of, sun the plant required were all listed and it was very helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
MikeP
Post-Delivery Feedback
Apr 09, 2024
Everything is good. I will know more once the plant really starts to grow
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
hurejager
Site Experience Feedback
Jan 20, 2024
good selection,easy to use website,fair pricing.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
hurejager
Post-Delivery Feedback
Apr 06, 2024
good selection and fast service. fair price. definitely recommend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Chesapeake gardner
Site Experience Feedback
Dec 31, 2023
1, .Shipping cost seems overly high. 2.When checking out, I used an email address stored on my Android tablet and got a response "please enter a valid email"
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
NNNY
Site Experience Feedback
Dec 26, 2023
The website had clear information about each item, its proper placement, size and hardiness.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NNNY
Post-Delivery Feedback
Apr 01, 2024
I should have bitten the bullet and bought a full tree locally even though the price would have been much higher. The eastern redbud is just a long branch grafted to a root stock. I saw reviews, but I did not full absorb the details. My fault. I tend to ignore complaining reviews.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
al
Post-Delivery Feedback
Apr 01, 2024
liked your products so well that i bought gift cards for my kids. shipped right away.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bob
Site Experience Feedback
Dec 20, 2023
The associate was able to locate my previous order from my phone number.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bob
Post-Delivery Feedback
Mar 31, 2024
I placed and paid for an order back in the fall. A few months later, I was notified that the product was out of stock. When I called, the customer service associate offered only one product out of the previous six (?) choices. I had to pay another couple of dollars for the new product even though both products had the same list price.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
Jim
Site Experience Feedback
Jan 22, 2024
You have a nice variety and your website is decent. Prices are a bit high compared to other nurseries. Your usual shipping costs are outrageous.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Peanuts
Post-Delivery Feedback
Mar 29, 2024
I contacted support via email and have not heard back. I received my order....all looked good. I have planted and watered them. About half of the Lavender is dying the other 8 look great. I would like to return, but why go to the expense? I would just like 9 replacements, or credit to my account.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 9
- Customer Support: 2
- Full ratings for this review »
Anne
Site Experience Feedback
Jan 18, 2024
I had no problems with the website. I saw daylilies on sale and bought some.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anne
Post-Delivery Feedback
Mar 28, 2024
I loved and wanted very much what I ordered. And the items came on time.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Christine
Site Experience Feedback
Jan 19, 2024
Fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Christine
Post-Delivery Feedback
Mar 27, 2024
Like selections available.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Cassie
Site Experience Feedback
Dec 16, 2023
Yesterday there was a problem. Today everything went smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »