Leslie
Site Experience FeedbackOct 8, 2026
There's some sort of glitch in the mobile version of your site that has an old promo code stuck in the code redemtion blank, so that when you try to select the correct code (TREAT26, for example, to get free shipping) it just says "the code you input is invalid". Even if you delete the gray code in the blank, and the select the code you want, it only works for a few seconds and then reloads the page and says your code is invalid again. I had to abandon my cart entirely on mobile and go find a laptop to complete this transaction. It's also very annoying that I gave my email address in store, specifically to receive 20% off code, only to learn I can't actually use that code and get free shipping at the same time, which is antiquated website programming. You need the ability to stack codes or your site needs to automatically apply free shipping to orders over a certain price so that an awarded percentage off code could still be used. If you weren't the ONLY retailer with this specific Hunny Pot plush treat bucket my child wants, I absolutely would have abandoned this purchase on principal. Please pass this along to your web programmers as I assume this is your busiest month.