Eb
Post-Delivery FeedbackNov 1, 2026
My experience wasn't good, the selection offered wasn't good especially since my order had to be shipped. I only came to this site because my original order was canceled by the merchant and I was recommended to shop this site. I was able to order 10/25, no where on the site stated that I COULDNT RETURN MY ORDER AFTER 10/18!!! Because if so I wouldn't had made a purchase at all.. recieved the order 10/28. My kid went to try it on 10/30 before KD and stated he couldn't see out of where the eyes spots are. So Halloween morning I went to either return or exchange and was told that I couldn't because it was AFTER 10/18. I showed the sales associate my ONLINE receipt and informed her that this costume was too much money for my kid to not be able to enjoy Halloween because he can't see and was uncomfortable walking around having to keep adjusting his costume. She stated rules are rules. I asked could I exchange it she said yes it it was before 10/22.. I said but I showed you where I didn't order until 10/25, so why say yes when the answer was no. So I left feeling defeated and my child had to miss Halloween because of Spirit Halloween and their I'll fitting costumes. I ordered his size which is a 14/16 even that was ill fitting so yes at this moment in life, I'll show walmart or Amazon before I shop here again.