Zo
Site Experience FeedbackOct 25, 2026
Good. Billing was easy, shopping cart didbt lose my items whichwas good. Check-out was simple and a breeze, I even got a discount which is what actually made me choose Spirit over everywhere else for my daughter's first Halloween. Customer service in stores is always amazing and had no problem with merchant policies. Product availability was a bit slim, so I do wish there was more with that. I also wish you had a Product Availability toggle where you can filter out In-Stock items from Out-of-stock items. Product information was thorough and clear. Product pricing was okay, somewhat high when baby costumes can only be worn once. Would've bought multiple for myself and other family had they been cheaper. I enjoy this survey, and I hope my thoughts are considered. Selection was good, just lots of out-of-stock. Shipping charges seemed high but I did pay extra in hopes it will come in time. Site performance on survey is smooth, on spirit it was wonky, slow, laggy and glitchy on my phone and I had to use a computer. Would purchase from Spirit again and plan to.