Online Shopper
Post-Delivery FeedbackOct 26, 2026
Placed my pick up order online, took forever to confirm the order was ready for pick up. Had to reach out to online support to see if there were anything issues with and then response was “it’s ready” that’s it, the next day the order finally updated to ready for pick up.
When I did finally pick up the order I was asked to leave my backpack at the door which was fine not a big deal, but as I was waiting in line the guy at the door who was supposed to be with my bag he wanted me to leave there was helping a customer leaving the front door unattended and my bag just sitting there for someone to walk by and grab it on their way out. I asked my friend who was with me to go keep an eye on it while for me.
The girl who finally completed the pick up for me was brief, rude, and disinterested. I get this is only a pop up for a few months but it can’t be that bad to that miserable. She didn’t seem to know how to work the system and asked for my name multiple times… like I had the pick up email on my phone scan the barcode and all the info will be there.
Used to love spirit Halloween but this will be the last year I shop there and will be looking at local options for purchasing in the coming years around Halloween.