KC
Post-Delivery FeedbackOct 12, 2026
I ordered a limited edition collab with Goodyear. I order two in seperate transactions because I didn't see there was a "free shipping" coupon I could clip for the first transaction. I decided to keep both costumes despite the extra charge. After I received the costumes, I noticed there was a missing piece in one of the bags, along with the instructions for the piece. In the costume, there are 6 PVC-like poles to keep the structure of the cabin; 2 pieces labeled "A", 2 pieces labeled "B", and 2 pieces labeled "C." If it weren't for the second costume I had ordered, I would have never known that I was missing any piece, nor how to assemble them. Upon noticing this mistake, I immediately contacted costumer support on the website. I was connected with a live agent, who resolved the issue by reordering the costume. I have a screenshot of the confirmation number, but have yet to receive any further information regarding the reshipment. No tracking number, no comfirmation, and as far as I know, no record of the new costume. I'm a little bit bummed because this is a limited edition drop and I expected the costume to have no issues. Other than that, my experience was fine.