Mad good witch
Post-Delivery FeedbackOct 27, 2026
I placed my order on October 20, I received my order on October 22, when I placed my order, it did not tell me that I could not return the item if it did not fit. I got home from work at 9:30 PM. Tried on the outfit. It did not fit properly. I called at the customer service.. they told me that I am not able to return the item, they told me I could go to the store and return it if I hurried up I said I am 45 minutes from any store at 9:30 at night, customer service absolutely refuse to let me speak to a supervisor. I said I just received the item today and they told me that they were no longer, except any returns after that date. They told me that there was no supervisor available I said how am I supposed to get to a store when I live 45 minutes away I just got home from work.. I called the next day asked to speak to a supervisor they refused again, they would not let me return or exchange the $55 item, very disappointed in customer service. I will never shop at this place ever again.. all I want is my money back and return my costume that does not fit! Nobody was willing to help me. How am I supposed to return something online when I just received it the day of your cutoff date? Completely unprofessional.!!