Ryne
Post-Delivery FeedbackOct 16, 2026
went to halloween spirit first and looked around to see what i was interested in. i couldnt find what i was looking for and the item my daughter picked out didnt have her size. i ordered online, received my items fast. my mask came damaged, i contacted customer service that night and sent them a picture of the damaged mask and they sent me a new one right away. i received it fast. my daughters costume fit but then she decided to be something else. i went to the store again and returned costume with ease and they didnt have what she wanted online and local stores showed not in stock. the lady who returned my costume asked what costume i was looking for and said the closest store and called to confirm they had it. she nice and took the time without me even asking her. customer service lady was nice as well. both friendly and seemed to like what they do. good customer service is hard to find now a days and im pleased with my interactions and would come in every year and recommend to others. not to mention, its always fun going in the store to see the decor and watch my kids get scared.