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Post-Delivery FeedbackOct 19, 2026
Well I ordered two things from this store. Put my order before 9am, and never got a single update on my order. Hours later, I decided to call them and ask to see if they had gotten my order and apparently they aren’t taking any in store calls. So waited another couple of hours and finally around 5ish in the afternoon I went in person to see what was going on with my order. Keep in mind at this point, no email, no text, no update. Nothing. Just an email saying what you paid and what you ordered. Talking to the sales person, they had no clue the online system was messed up. You think they would call you or text you to let you know your two small items were ready. But no. Also for the quality of what I got, it wasn’t good. So basically I got a foam graveyard sign, which if you go to Dollar Tree, not only is theirs bigger in size, it’s a lot cheaper and the same quality, so buy them at Dollar Tree and don’t buy them at Sprite of Halloween store. Same thing for the ghost I got. I was thinking it was gonna be a bit bigger, but nope, at least you can turn it on and it lights up and different colors. So that wasn’t a total waste. But I did buy my kiddo a costume there, which the stem came undone but my mom was able to fix it. The costume was alittle over my budget but I’m grateful for their “first time sign up for text/email coupon. Every little goes a long way. So I like that. Because every year that’s where we go to buy the kids their costumes and the 20% off one item, helped. But going back to the order I placed online, the sales person was nice and apologetic, letting me know that she would let whoever she needed to let them know that it was messing up. Later on in the evening around maybe eight or nine I finally got a text saying thank you for picking up your order. I’m assuming that the system was working now at this point. But if I keep getting or if I get any coupons or anything, I will continue to buy with them, especially in this economy.