Jess
Site Experience FeedbackOct 23, 2025
Spirit is the only seller of the costume my son asked for. It is $50, which is very expensive for a cloth costume for a child. I had no option to ship to store or buy now pay later. I clicked to pay to ship it to my home. When I add the discount for free shipping, it said shipping was $14.99, but also said it had saved me $8.49. Why was I being charged 14.99 for shipping, but the free shipping coupon "saved me 8.49" that makes no sense. I went on with the process, and it offered me Oct.30 as the delivery date. I then ended up going back to potentially add another item. When I returned to my cart to finish purchase, it now said Nov 4th as the delivery date, 3 minutes later. It gave me an option to choose October 30th for an additional $5.00. So, I ended up buying it due to lack of other options, hoping it gets to me in time for my son to wear it. And the "free shipping" did absolutely nothing for the price as it ended up being $60 anyway. There are so many pop ups in my city- and they all have the same costumes. My family has a very hard time finding costumes from the website actually in stores. It would be great if a few of our local 6 stores had different varieties of costumes instead of the exact same things. Ordering ship to home is a nightmare and incredibly expensive.