Kjrx
Site Experience FeedbackSep 9, 2025
A little difficult to use. Walked into store the day before to scope out what I wanted to order and tried to order it in my online order but ended up giving up on half of the items because it was too difficult to find. More categories in store than listed on the site so it was too hard to find what I wanted, highly suggest more separate categories to find what you want instead of blanketing most together. Also having a section of only plus size online easy to find with all items/categories in one plus size spit. (PLEASE expand plus size selection, and/or consider having tshirts a bit longer length for your taller customers, yours are shorter than most stores) also making it more modern and slightly less glitchy. Website feels very old school. More options for every day items like apparel, home decor, accessories for people who live Halloween/spooky all year. I can’t wear a costume every day as much as I’d like but I could buy more clothes/accessories and I would spend more money buying products. Also prices feel a little high for quality of some items. Some decor items aren’t painted in the lines or quality doesn’t match the price. I would love to buy more items but cannot justify the price for the quality. Example, last year I bought two candle sticks with snakes for I think somewhere between $13-$18 and other than the weight/material of them, looks alone they seemed like dollar tree quality but mostly bc of the paint. If I’d seen them in person before I bought them online I wouldn’t have bought them unless they were under $5. If the paint wasn’t wonky and didn’t look as cheap I’d have still bought them at the listed price. The products this year are definitely improved from last year but I feel like there could be more done. If some of this was improved I’d be more likely to order from this site/store year around. I’m very excited to receive my order, even though I couldn’t get everything I wanted due to quality I saw in store/ability to find easily, the quality I saw in store a day ago for the specific items I ordered today match the price I felt comfortable paying. I love the small improvements I have seen but would love to see more!