Anonymous
Post-Delivery FeedbackOct 24, 2026
May have been my own fault for not reading the return guidelines before I purchased, but my son’s costume arrived he afternoon of 10/16. He tried it on and it was waaaay to big - I ordered a Teen size, and I am 5’9” and it was waaaay to big on me , and he was swimming in it. I called a couple days later to return it and found out the last return date was 10/16, the day I received it in the mail. The only other thing I could do was an exchange, and when I realized the Spirit costume wouldn’t fit, I bought two smaller sizes off of Amazon, one of which fit him perfectly. There was no reason for me to exchange the costume like it says in the policy because there was no smaller size so I had nothing to exchange it for. So now I am stuck with costume that is waay too big that no one can wear and I’m out $50. Again, my fault for not reading the return policy before I bought it, but I assumed a teen size was smaller, and I thought I’d be able to return it before Halloween. I won’t be buying from Spirit Halloween anymore. I was able to return the extra costume that I bought off Amazon, so going forward I’ll be buying off Amazon. The guy on the phone was nice and tried to tell me I could exchange it for something different in a store, but a 13 yr old is not going to change the costume he wants to wear for Halloween when it’s a theme with his friends.