Online Shopper
Post-Delivery FeedbackOct 9, 2026
I have shopped with spirit for years as long as I can remember I have had good and bad experiences, but overall, I would pick spirit most of the time for my Halloween needs as the years have gone by. I feel like it’s a little less shopper friendly. As a company who makes probably billions of dollars for the short time that they’re open I remember I used to get coupons every week in the mail for discounted items and now it’s kind of selected items and you kind of gotta wait to get the one that you were waiting for. The stores are amazing. We’re there every single weekend in these months but their size stock has depleted. That’s why I shopped online this year because the availability of product online is very easy but there’s a catch even though you have a 20% coupon they’re going to charge the shipping and you’re paying exactly what you would in store without a coupon so rather than being able to use my coupon in store for the size I need I am forced to go online . I’m happy with my products. Sizes were exactly what we needed. The costumes quality was average . Spirit has always resolved any matters that may have occurred exchanges they do so with great service.. but I do spend a lot of money with spirit and animatronics decor costumes and this is every year. I just feel like it’s starting to become more about money than the actual experience.. will I come back absolutely I’m an avid fan of Halloween. There will never be a day. I don’t celebrate. But not being able to find product in store and forcing myself to have to buy online to pay more in shipping and fees, is disappointing .