Lin
Post-Delivery FeedbackSep 13, 2026
I purchased a mystery Coraline keychain bag. The order was fine, no issues. This was my second purchase online. The first order arrived two days later and the tracking info was live almost immediately. The second order was different. I got an email acknowledging my purchase but no tracking info available. Two days later I got another email saying my purchase had arrived, but still no tracking info. The order had not arrived. I was planning to contact you the following morning to inquire about that, but the following day I finally received a tracking link and it said my purchase would arrive by the 10th. Which was fine. But the 10th came and went and it didn't arrive. When I looked at the tracking link it showed that my purchase was still out of state. It did finally arrive the following day and I got exactly what I wanted but the tracking information did make this purchase more stressful than it needed to be.
Overall, I'm content and I'll order through your website again but I'd love it if the tracking emails and links were better synced so as not to cause anxiety about the purchase's arrival, or lack thereof.