Spilsbury Reviews - 943 Reviews - 9.3/10
Spilsbury Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 79% |
Neutral | 14% | 14% |
Negative | 6% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
1.0 out of 10
Recent Reviews for Spilsbury
Showing 1 - 20 of 943
Lori
Site Experience Feedback
Jan 05, 2025
The website is very user friendly, easy to navigate.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 05, 2025
lovepuzzels
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Arlo
Site Experience Feedback
Jan 05, 2025
Lov buying puzzles from this site. Also love free shipping and sale items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
craft
Post-Delivery Feedback
Jan 05, 2025
The product I got was not good, not as thought it would be, so I returned it. I am still waiting for my credit on my credit card for the return of the product. I have not received it yet on my credit card. I am still waiting for it. Not Happy with anything that I have ever bought from you. Nest time I will shop elsewhere.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 2
- Customer Support: 2
- Full ratings for this review »
John
Site Experience Feedback
Dec 20, 2024
Website was clear and simple to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John
Post-Delivery Feedback
Jan 04, 2025
Great experience overall
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Chickey
Site Experience Feedback
Jan 04, 2025
good puzzles
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
LEW
Site Experience Feedback
Jan 02, 2025
VERY EASY TO USE WEBSITE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Dec 31, 2024
It was just ok.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Sue
Site Experience Feedback
Dec 31, 2024
Had to hunt for discount code and then at checkout, that discount amount was never displayed
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
CAT
Site Experience Feedback
Dec 17, 2024
Navigating sight to order item was a little tricky.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rhesus
Site Experience Feedback
Dec 28, 2024
500 pieces fit best on my table and you let me know when they are on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ginny
Site Experience Feedback
Dec 15, 2024
More variety of puzzles needed & more free shipping offers. Amazon beats the pants off spillsbury on free shipping. If I only want 2-3 puzzles I go back to Amazon Also need more discounted puzzles
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
Ginny
Post-Delivery Feedback
Dec 27, 2024
One puzzle had several pieces missing. We were almost finished & were very disappointed. It was our Christmas pastime.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Prechuspup
Post-Delivery Feedback
Dec 27, 2024
I love the different odd shaped pieces. The selection is awesome and quality the best. I would recommend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
CaCa
Site Experience Feedback
Nov 30, 2024
This was a simple process. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dude Puzz
Post-Delivery Feedback
Dec 26, 2024
Items were carefully packaged for shipment and arrived quickly. Price was excellent. I will buy from this merchant again. Purchase with confidence.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Daisy
Site Experience Feedback
Dec 09, 2024
I used to order from Spillsbury some years ago when I lived on Bucksnort Rd Jackson, GA. When I retired and did some traveling I didn't do puzzles but now that we are off the road and settled I will be ordering more from to time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Daisy
Post-Delivery Feedback
Dec 26, 2024
I havebeen ordering from Spilsbury for quite a few years and have been very pleased with everything
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Early2rise
Site Experience Feedback
Dec 25, 2024
Was a pleasant experience.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Becky
Site Experience Feedback
Dec 25, 2024
I have ordered from this company before and never had a problem with my products. always has a good selection of puzzles and puzzles sizes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Belle
Post-Delivery Feedback
Dec 24, 2024
It was very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Miss Bossiepants
Site Experience Feedback
Dec 24, 2024
Streamline and simple process from start to finish. Browsing to purchase in less than seven minutes. Price was incredible and shipping charges were a dream come true. Smooth process from start to finish. Pleasant experience.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »