Southern Living Store Reviews - 92 Reviews - /10
Southern Living Store Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Southern Living Store
Showing 1 - 20 of 92
Online Shopper
Site Experience Feedback
Nov 30, 2024
The website is a bit clunky. You should not have to choose an overall category and only be able to shop in that category without going backwards. Transition between categories should flow better.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
chickie
Site Experience Feedback
Nov 26, 2024
I shop at the Destin Commons store each year while on vacation.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Den
Site Experience Feedback
Nov 24, 2024
Was familiar with site, was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jan
Site Experience Feedback
Oct 14, 2024
Excited to learn about the stores and online site. Site is a bit awkward.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KateeK
Site Experience Feedback
Oct 14, 2024
Might I suggest that things like (all) bags have measurements and everything have pictures of front back and sides. It would make it easier to figure out if the item is suitable for it's purpose. Case in point, I was looking for a bag for my diabetes meter and other items, the cosmetic cases don't have measurements. I bought one anyway but for future reference when listing products and clothing it would be helpful.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
River
Site Experience Feedback
Sep 25, 2024
It was a quick and easy experience ordering from you. Just wish you sold it in the stores like they used to? Any explanations why you don't sell it in the stores anymore??
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Greeklady
Site Experience Feedback
Sep 20, 2024
I love reading your magazines and your products are beautiful!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katie
Site Experience Feedback
Sep 10, 2024
It was great. Easy to use and manevuer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
I fired myself towel
Site Experience Feedback
Sep 03, 2024
no complaints. very easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
I fired myself towel
Post-Delivery Feedback
Sep 09, 2024
My order arrived on 7 Sept, 4 days after ordering from you. Shipping notice was issued 2 days after the order was placed. I am VERY disappointed, since I paid for express, 2-day shipping (my expectation was for delivery at latest 6 Sept, 3 days after order placement) This arrived late to my need … and slower than the purchased 2-day shipping, hence I am requesting a refund of the $ 20 express shipping costs.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Jo
Site Experience Feedback
Aug 17, 2024
I was under the impression that shipping from this store was free. A little disappointed that it was not.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joy
Site Experience Feedback
Jul 29, 2024
Very helpful employee,Patty. and Madaline
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joy
Post-Delivery Feedback
Aug 15, 2024
I love southern living - the recipes, the merchandise, the magazine. It’s everything good about the south.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Reese
Site Experience Feedback
Aug 10, 2024
Very good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
SouthernSB
Site Experience Feedback
Aug 07, 2024
Your website was fine, I cannot rate the product because I have not received it yet. I tried to contact a customer service representative ( twice) but no one responded to my emails. This is my first purchase, so I do not know what to expect.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mk
Site Experience Feedback
Jul 25, 2024
Easily accessible and got what I needed in a quick manner.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Southern Belle
Site Experience Feedback
Jul 08, 2024
The website is fine but I think your shipping charges are too high
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Southern Belle
Post-Delivery Feedback
Jul 21, 2024
I saw the dress I wanted in the brick & morter store, but not in my size. When I inquired to the sales person, she stated that was the only size available. She did not direct me to the website. When I got home, I took a chance to see if there was a website and sure enough, the dress was available in my size so I could order it.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 07, 2024
Did a chat and they answered! Helped me a lot.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 20, 2024
I ordered 6 jars of apple salsa and 7 jars of peach salsa. I received 2 jars of apple and 2 jars of peach and was refunded the rest of my money. Disappointing. I really like these products.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 5
- Customer Support: 8
- Full ratings for this review »
Lady J
Site Experience Feedback
Jul 08, 2024
Site was very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 06, 2024
The only thing I didn’t like was after I made my selection it didn’t give me the option to continue to shop. I most certainly would have appreciated this option. I was at my first Southern Living stand alone store at The Landing in Branson, MO. last week and I regretted not buying an item that I saw for my granddaughter. I finally found their phone number and the item had been sold so they gave me the web address for Southern Living Store online. They spoke very highly of your online store. I was delighted to find my item I had seen in the store!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Liz
Site Experience Feedback
Jul 03, 2024
I had a good experience with the web site. I love going to the store but it is an hour away so the website is perfect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kari
Site Experience Feedback
Jun 14, 2024
Easy to order and place order and product was available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kari
Post-Delivery Feedback
Jun 25, 2024
The salsa is so good. I wish stores carried it but it arrived in great shape, so no broken glass and the salsa is so good. I have not opened the news jars because I still have 2 jars left from another time I purchased it so as soon as the two jars are gone I will start on my new jars of salsa. It is so good that I don't want to buy any one else's salsa and I was getting low so I order ahead before I ran out.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »