South Beach SwimSuits Reviews - 11 Reviews - /10
South Beach SwimSuits Rating
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
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Shipping Charges
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Variety of Shipping Options
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
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Product Availability
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Returns Process
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Recent Reviews for South Beach SwimSuits
Showing 1 - 11 of 11
MEG
Site Experience Feedback
Sep 01, 2024
Very difficult time trying to find a way to change my credit card. The card shown is no longer valid. Sent a chat message at 9:40 am and still waiting for a reply at 10:49 am. Was finally able to find a page to change credit card information. Otherwise, online ordering was fine.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Sera
Site Experience Feedback
Jul 29, 2024
Only one suit left of the one I wanted to order. Couldn’t find the other one, thinking it must have sold out, so I purchased a random gathering of your great offerings, for them to check the fit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cupcake
Site Experience Feedback
Jul 14, 2024
you are always sold out of the Staff picks when you email for sails.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
cupcake
Post-Delivery Feedback
Jul 22, 2024
Love South Beach - Sunflair swimsuits. Sold out of the suit I wanted - picked 2 others and are keeping one. I'll keep trying to secure the Staff Pick - white with blue floral - 12B. Love the Black I'm keeping!! Why the delay in return - less than 30 days from receipt??
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
CA
Site Experience Feedback
Jun 29, 2024
I ordered a bikini in August 2023, which was not as described on the website. It took 5 months and multiple complaints to finally get store credit for the amount paid. I would have preferred a refund, since the mistake was the vendor's, but I accepted credit. The next item I ordered was not available in the size I purchased, and it took 2 months to resolve this and finally get the smaller size shipped to me to try. By this point I wanted to finish my interaction with this company. However, South Beach Swimsuits declared a considerably higher value for the item than its sale price on their customs form (yet another mistake?), which meant I overpaid for for duties to have the package released (I am located in Canada). Given the track record, it is not even worth trying to make this right. My entire experience with this company has been negative, and frankly not worth the time and frustration.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
CA
Post-Delivery Feedback
Jul 09, 2024
I purchased a bikini in August 2023 that was not as described online. It took 5 months and multiple e-mails to customer service to get store credit (I would have preferred a return, but settled for anything to resolve the issue). There is no phone number to call. I selected a different item to purchase with the store credit, but the size I ordered (marked in stock online) was not available. I agreed to try a smaller size (again, to settle this issue), which took another 2 months and multiple emails to ship. Finally, South Beach indicated a wrong item value on their customs paperwork, which led to me paying considerably higher duties than I should have to release the item (I am located in Canada). At this point I realize there is no point to complain again and continue the cycle of frustration. I have decided to cut my losses. In short, customer service and accountability is non-existent.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
Marie
Post-Delivery Feedback
Jun 27, 2024
I appreciate that you carry Sunflair Swimsuits. My new swimsuit is cheerful, fits well and lasts long even though I wear it every day.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Vness2
Site Experience Feedback
Jun 19, 2024
Picked out a bathing suit yesterday and bought it today
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mo Marie
Site Experience Feedback
May 13, 2024
The last two swimsuits I bought have been amazing quality... I love one pieces, it's a nice balance of getting the coverage I like without it looking like I'm wearing a swimsuit for someone twice my age.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GinaB
Site Experience Feedback
Apr 23, 2024
I love the discounts offered to me on the style of swimsuits they know I like.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GinaB
Post-Delivery Feedback
May 06, 2024
I have bought several swimsuits from South Beach SwimSuits. They are of high quality, fashionable and true to size. I particularly am grateful they have a good selection of mastectomy suits that are very pretty and fashionable. Most other places carry very basic and uninteresting mastectomy suits.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
Suzannw
Site Experience Feedback
Mar 08, 2024
Not enough choices. Very few sizes in styles offered
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Suzannw
Post-Delivery Feedback
Apr 09, 2024
I ordered a swimsuit which did not fit. I ordered my appropriate size but it was too short “bodied”. I returned. Per USPS the package was received 10 days ago and I have not received a refund or notification from the company at all. I have emailed three times
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 7
- Customer Support: 1
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Sandy
Site Experience Feedback
Jan 28, 2024
Great Experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 13, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »