Silverts Adaptive Clothing & Footwear Reviews - 3,315 Review - 8.6/10
Silverts Adaptive Clothing & Footwear Rating
Overall Satisfaction | 8.6 /10 |
---|---|
Would Shop Here Again | 8.6 /10 |
Likelihood to Recommend | 8.7 /10 |
Product Selection | 8.4 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 8.9 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.6out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 72% | 70% |
Neutral | 20% | 20% |
Negative | 8% | 10% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Silverts Adaptive Clothing & Footwear
Showing 1 - 20 of 3,315
coolgirl
Site Experience Feedback
Dec 21, 2024
Would like to see more sales for low income people. Not everyone can afford clothing more than $50.00 and multiple pairs needed. Also more selection of knit pants availability.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 07, 2025
The shoes were advertised as extra extra wide. They were not wide enough for a swollen diabetic foot.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 4
- Customer Support: N/A
- Full ratings for this review »
Goldie
Site Experience Feedback
Dec 16, 2024
I had no problem with shipping or ordering.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Goldie
Post-Delivery Feedback
Jan 07, 2025
Ordered for my mom and everything Is adaptive clothing. All fit her perfectly. Couldn’t find a winter adaptive white sweater for her though. The one I ordered is not adaptive but I can wear that one.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 06, 2025
I wanted this product for my husband who has a condition that required medicine that causes edema. To get out to dr appts with something on his feet was important. It looks like he may not make it back home and I won't be able to use the very nice slippers.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jen
Post-Delivery Feedback
Jan 06, 2025
I was looking for suitable clothing for my elderly mother with dementia. She lives in a long-term care home and is wheelchair-bound. The clothing I purchased helps care workers more easily dress my mom, and the wheelchair blanket keeps her warm and cozy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 17, 2024
it was very easy, the last items of Silverts we purchased via a retail store locally, but they closed last week, so I had to order on line
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 06, 2025
I was disappointed that the cardigan I wanted was not in stock, but my MOM loved the white one that was ordered. The fabrics are so soft. The staff at my Mom's LTC facility love using the Silverts Adaptive clothes. It makes dressing my MOM painless.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Babs
Site Experience Feedback
Jan 05, 2025
it was easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Very Happy Customre
Site Experience Feedback
Dec 18, 2024
I entered my information into Silverts for the first time. My address automatically filled into the shipping address. I checked the option that the shipping and billing address were different. I spent over 10 minutes trying to change the shipping address. It was almost impossible to change it. All of the fields kept reverting back to my address (in Portland, Oregon) or autofilling with addresses local to Portland that had matching pieces of the address I was typing in for the Florida address where the gift recipient lives. With lots of effort, I succeeded. I have never experienced an issue like this before. I have purchased many of the Silverts Open-Back Nightgowns from the Amazon site and the entire family loves them as we care for my 92 year old mother. I love Silverts and I am sure once I have my account established that I will not have that problem again. But, it is important to notify you that possibly a software update or Fraud Protection or Geolocation or Post Office correcting software update has created difficulties entering two different addresses as a new customer.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Very Happy Customre
Post-Delivery Feedback
Jan 05, 2025
The Open Back Gowns are convenient for seniors with mobility issues. They were the perfect solution for my mother who has difficulty standing long enough to get from a bed to a wheelchair and has trouble standing long enough to get into a sitting position on a toilet without assistance. The gowns are nicely designed and maintain the dignity of the person wearing them. The polo shirt collar design works well when there are guests for special occassions. The many choices, colors and designs keep the clothing interesting. They are high quality materials and hold up very well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 05, 2025
Difficulty checking out. Had to enter info 3 times before accepted order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Bob
Site Experience Feedback
Dec 18, 2024
Thank you. I'll be shopping for more of your products in the future. Just found and ordered a wchair backpack from your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Post-Delivery Feedback
Jan 05, 2025
I purchased the wheelchair pack/bag that has a top flap that adheres with magnets and a lower zipper section. It attaches to the wheelchair with velcro. This is The design I wanted but it's a little too small. I don't want a large backpack looking for medium that holds a little more than a cell phone. Billfold and a few other small items. I will call your customer service people to see if you have one for sale. I could not find it on the website. Thank you
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TARCI
Site Experience Feedback
Jan 05, 2025
Check out procedure was very complicated. I WAS READY TO GIVE UP. BUT i REALLY WANTED THE PRODUCT
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 05, 2025
Liked choices but had to order twice
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mel
Site Experience Feedback
Jan 05, 2025
I purchased slippers as a Christmas gift and they were too big. I arranged for a return and then purchased another pair in a smaller size. I would have preferred the option to exchange.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 05, 2025
Your web site deletes entries for shipping and billing if you hit see entire cart - it is extremely frustrating - I just have put in the data 7 times and the place order disappeared as well.
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
- Full ratings for this review »
Comfortable
Site Experience Feedback
Jan 05, 2025
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Broken shoulder.
Site Experience Feedback
Dec 13, 2024
First time ordering adaptive clothing, hope they work as well as the reviews. It will be nice to not take so much time putting on a bra.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Broken shoulder.
Post-Delivery Feedback
Jan 05, 2025
Ordered3 bras, one was very hard to me to put on, since I have limited motion of my left arm, it also didn’t fit the way I had hoped for. The second one had clasps on it, they didn’t stay closed, so I had to keep closing the clasps, it was hard to do when traveling. The third one with snaps did a pretty good job, easy to put on and take off, didn’t have much support for the breasts. I’ll keep trying to find the right bra for me.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
SS
Site Experience Feedback
Dec 20, 2024
I liked what I ordered. There were no choices that came up for shipping only something called standard shipping. But it didn't say how long it would take. I am sure it will turn up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
SS
Post-Delivery Feedback
Jan 05, 2025
Easy to order and great quality product. Thx
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 04, 2025
Easy to navigate no issues. I wish there were more choices and more youthful options, better fabrics
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lil mama
Site Experience Feedback
Nov 27, 2024
Love the comfort and durability of Silverts items. Now I'm buying them for a senior friend in a nursing home.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 04, 2025
Shipping from the USA to Canada (BC) takes too long. It is several weeks before I receive any product. The products are great but it takes too long to reach me. Please go back to having a Canadian processing facility.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »