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Silverts Adaptive Clothing & Footwear Reviews - 3,315 Review - 8.6/10

Jan 9, 2025
Silvert's Adaptive Clothing & Footwear is a U.S. and Canadian-based retailer that provides reliable adaptive apparel and became focused solely on people with dressing difficulties. It is committed to giving exceptional service, quality, and value for the right price.

Silverts Adaptive Clothing & Footwear Rating

Rating
Overall Satisfaction8.6 /10
Would Shop Here Again8.6 /10
Likelihood to Recommend8.7 /10
Product Selection8.4 /10
Ease of Finding8.9 /10
Checkout Satisfaction8.9 /10
Product Met Expectations8.7 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.6out of 10


Would Shop Here Again:

 

8.6out of 10


Likelihood To Recommend:

 

8.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

72%70%

Neutral

20%20%

Negative

8%10%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.9 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.4 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

8.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Silverts Adaptive Clothing & Footwear

Showing 1 - 20 of 3,315

coolgirl

Site Experience Feedback

Dec 21, 2024

Would like to see more sales for low income people. Not everyone can afford clothing more than $50.00 and multiple pairs needed. Also more selection of knit pants availability.

Online Shopper

Post-Delivery Feedback

Jan 07, 2025

The shoes were advertised as extra extra wide. They were not wide enough for a swollen diabetic foot.

Goldie

Site Experience Feedback

Dec 16, 2024

I had no problem with shipping or ordering.


Post-Delivery Feedback

Jan 07, 2025

Ordered for my mom and everything Is adaptive clothing. All fit her perfectly. Couldn’t find a winter adaptive white sweater for her though. The one I ordered is not adaptive but I can wear that one.

Online Shopper

Post-Delivery Feedback

Jan 06, 2025

I wanted this product for my husband who has a condition that required medicine that causes edema. To get out to dr appts with something on his feet was important. It looks like he may not make it back home and I won't be able to use the very nice slippers.

Jen

Post-Delivery Feedback

Jan 06, 2025

I was looking for suitable clothing for my elderly mother with dementia. She lives in a long-term care home and is wheelchair-bound. The clothing I purchased helps care workers more easily dress my mom, and the wheelchair blanket keeps her warm and cozy.

Online Shopper

Site Experience Feedback

Dec 17, 2024

it was very easy, the last items of Silverts we purchased via a retail store locally, but they closed last week, so I had to order on line


Post-Delivery Feedback

Jan 06, 2025

I was disappointed that the cardigan I wanted was not in stock, but my MOM loved the white one that was ordered. The fabrics are so soft. The staff at my Mom's LTC facility love using the Silverts Adaptive clothes. It makes dressing my MOM painless.

Babs

Site Experience Feedback

Jan 05, 2025

it was easy to use

Very Happy Customre

Site Experience Feedback

Dec 18, 2024

I entered my information into Silverts for the first time. My address automatically filled into the shipping address. I checked the option that the shipping and billing address were different. I spent over 10 minutes trying to change the shipping address. It was almost impossible to change it. All of the fields kept reverting back to my address (in Portland, Oregon) or autofilling with addresses local to Portland that had matching pieces of the address I was typing in for the Florida address where the gift recipient lives. With lots of effort, I succeeded. I have never experienced an issue like this before. I have purchased many of the Silverts Open-Back Nightgowns from the Amazon site and the entire family loves them as we care for my 92 year old mother. I love Silverts and I am sure once I have my account established that I will not have that problem again. But, it is important to notify you that possibly a software update or Fraud Protection or Geolocation or Post Office correcting software update has created difficulties entering two different addresses as a new customer.


Post-Delivery Feedback

Jan 05, 2025

The Open Back Gowns are convenient for seniors with mobility issues. They were the perfect solution for my mother who has difficulty standing long enough to get from a bed to a wheelchair and has trouble standing long enough to get into a sitting position on a toilet without assistance. The gowns are nicely designed and maintain the dignity of the person wearing them. The polo shirt collar design works well when there are guests for special occassions. The many choices, colors and designs keep the clothing interesting. They are high quality materials and hold up very well.

Online Shopper

Site Experience Feedback

Jan 05, 2025

Difficulty checking out. Had to enter info 3 times before accepted order.

Bob

Site Experience Feedback

Dec 18, 2024

Thank you. I'll be shopping for more of your products in the future. Just found and ordered a wchair backpack from your website.


Post-Delivery Feedback

Jan 05, 2025

I purchased the wheelchair pack/bag that has a top flap that adheres with magnets and a lower zipper section. It attaches to the wheelchair with velcro. This is The design I wanted but it's a little too small. I don't want a large backpack looking for medium that holds a little more than a cell phone. Billfold and a few other small items. I will call your customer service people to see if you have one for sale. I could not find it on the website. Thank you

TARCI

Site Experience Feedback

Jan 05, 2025

Check out procedure was very complicated. I WAS READY TO GIVE UP. BUT i REALLY WANTED THE PRODUCT

Online Shopper

Site Experience Feedback

Jan 05, 2025

Liked choices but had to order twice

Mel

Site Experience Feedback

Jan 05, 2025

I purchased slippers as a Christmas gift and they were too big. I arranged for a return and then purchased another pair in a smaller size. I would have preferred the option to exchange.

Online Shopper

Site Experience Feedback

Jan 05, 2025

Your web site deletes entries for shipping and billing if you hit see entire cart - it is extremely frustrating - I just have put in the data 7 times and the place order disappeared as well.

Comfortable

Site Experience Feedback

Jan 05, 2025

Very easy to navigate

Broken shoulder.

Site Experience Feedback

Dec 13, 2024

First time ordering adaptive clothing, hope they work as well as the reviews. It will be nice to not take so much time putting on a bra.


Post-Delivery Feedback

Jan 05, 2025

Ordered3 bras, one was very hard to me to put on, since I have limited motion of my left arm, it also didn’t fit the way I had hoped for. The second one had clasps on it, they didn’t stay closed, so I had to keep closing the clasps, it was hard to do when traveling. The third one with snaps did a pretty good job, easy to put on and take off, didn’t have much support for the breasts. I’ll keep trying to find the right bra for me.

SS

Site Experience Feedback

Dec 20, 2024

I liked what I ordered. There were no choices that came up for shipping only something called standard shipping. But it didn't say how long it would take. I am sure it will turn up.


Post-Delivery Feedback

Jan 05, 2025

Easy to order and great quality product. Thx

Online Shopper

Site Experience Feedback

Jan 04, 2025

Easy to navigate no issues. I wish there were more choices and more youthful options, better fabrics

Lil mama

Site Experience Feedback

Nov 27, 2024

Love the comfort and durability of Silverts items. Now I'm buying them for a senior friend in a nursing home.

Online Shopper

Site Experience Feedback

Jan 04, 2025

Shipping from the USA to Canada (BC) takes too long. It is several weeks before I receive any product. The products are great but it takes too long to reach me. Please go back to having a Canadian processing facility.