ShoeMall Reviews - 9,414 Review - 9.2/10
ShoeMall Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for ShoeMall
Showing 1281 - 1300 of 9,414
The Boss
Site Experience Feedback
Oct 21, 2024
Found the shoes I wanted and the promo code reduced the price by 30%. Made the decision easier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Debra
Site Experience Feedback
Oct 21, 2024
Easy and I got a discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joanie
Site Experience Feedback
Oct 21, 2024
I have a narrow heel. Your website had a variety of shoes in a narrow width.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Momma H
Site Experience Feedback
Oct 21, 2024
Had ordered directly from J Renee website then saw that these shoes were available here with 30% savings. Immediately CANCELLED order and reordered here, LOVE your all the time savings.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chic
Site Experience Feedback
Oct 21, 2024
There’s a lot of shoes I wanted on back order, but other than that it was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SUSIE
Site Experience Feedback
Oct 21, 2024
WOULD HAVE LIKED TO HAVE A MEASUREMENT ON THE HEIGHT OF THE SHOE ABOVE THE HEEL.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
T. Milbourne
Site Experience Feedback
Oct 21, 2024
Great Top Notch Interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BOO
Site Experience Feedback
Oct 21, 2024
GOOD
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Fer89
Site Experience Feedback
Oct 21, 2024
I have purchased from ShoeMall before and have always been satisfied with my purchases.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Anna
Site Experience Feedback
Oct 21, 2024
This was very easy and quick. Enjoyed using special offers.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Benabotch
Site Experience Feedback
Oct 21, 2024
I had a great experience no problems at all thank you very much
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 21, 2024
no comment
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 21, 2024
its pending order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sammy
Site Experience Feedback
Oct 21, 2024
Looked for product this was cheaper
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
svejkist
Site Experience Feedback
Oct 21, 2024
The credit card part doesn't play nice with the MacOS keychain. Other wise great.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Butch
Site Experience Feedback
Oct 21, 2024
So far, I've been very happy with all the shoes I've bought from you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mom10
Site Experience Feedback
Oct 21, 2024
I always have a positive shopping experience with ShoeMall. I have wide feet and ShoeMall carries a great selection of styles available in wide sizes. It's so nice to know that I can find beautiful shoes for weddings and special occasions, as well as casual styles for daily wear.Thank you for providing attractive options for wide feet!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Misty Brook
Site Experience Feedback
Oct 21, 2024
Great place to shop!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Dogmom
Site Experience Feedback
Oct 21, 2024
Good experience. Easy to find what you are looking for. Simple checkout procedure.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Saira31
Site Experience Feedback
Oct 21, 2024
Everything was perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »