Proud customer with concerns
Post-Delivery FeedbackNov 12, 2026
I recommend ScentBox to everyone I know because I genuinely love your products and have always been satisfied with your fragrances. However, I recently had my first disappointing experience.
I've ordered Baccarat Rouge 540 several times before, and I've always loved the scent. Unfortunately, the last time I ordered it, I was extremely disappointed. It smelled like straight alcohol, and the little bit of fragrance I could detect disappeared almost immediately.
This experience has me questioning whether your fragrances are being diluted or if the quality is starting to decline. I really hope that's not the case because I've always spoken highly of ScentBox and recommended your company to family and friends.
I'm not writing this to bash your company, but as a loyal customer who genuinely loves your products, I feel it's important to share my concerns. When you're paying for a premium fragrance like Baccarat Rouge 540, you expect the quality and longevity to be consistent.
I hope this issue can be addressed because I would hate to lose confidence in a company I've enjoyed and supported for so long.