"},"publisher":{"@id":"https://bizrateinsights.com/#organization"}},{"@type":"Review","@id":"https://bizratesurveys.com/reviews/scentbox-reviews?reviewid=291495771#review","dateCreated":"2025-07-10T22:21:59-07:00","reviewBody":"The process was easy, although I wish there was some amount of customization.","author":{"@type":"Person","name":"Anxiety"},"publisher":{"@id":"https://bizrateinsights.com/#organization"},"reviewRating":{"@type":"Rating","ratingValue":"7","bestRating":"10","worstRating":"1"}},{"@type":"Review","@id":"https://bizratesurveys.com/reviews/scentbox-reviews?reviewid=291495377#review","dateCreated":"2025-07-10T21:11:12-07:00","reviewBody":"I love it","author":{"@type":"Person","name":"rayshiesty86"},"publisher":{"@id":"https://bizrateinsights.com/#organization"}},{"@type":"Review","@id":"https://bizratesurveys.com/reviews/scentbox-reviews?reviewid=291495348#review","dateCreated":"2025-07-10T21:08:30-07:00","reviewBody":"Everything went smooth love the coupon","author":{"@type":"Person","name":"Lion heart"},"publisher":{"@id":"https://bizrateinsights.com/#organization"},"reviewRating":{"@type":"Rating","ratingValue":"10","bestRating":"10","worstRating":"1"}},{"@type":"Review","@id":"https://bizratesurveys.com/reviews/scentbox-reviews?reviewid=291495134#review","dateCreated":"2025-07-10T20:40:53-07:00","reviewBody":"It’s easy to use","author":{"@type":"Person","name":"Tippy"},"publisher":{"@id":"https://bizrateinsights.com/#organization"},"reviewRating":{"@type":"Rating","ratingValue":"8","bestRating":"10","worstRating":"1"}},{"@type":"Review","@id":"https://bizratesurveys.com/reviews/scentbox-reviews?reviewid=291495091#review","dateCreated":"2025-07-10T20:37:34-07:00","reviewBody":"I enjoy using the Scent Box site. It's easy to navigate to the areas you want to visit.","author":{"@type":"Person","name":"Tearose"},"publisher":{"@id":"https://bizrateinsights.com/#organization"}},{"@type":"Review","@id":"https://bizratesurveys.com/reviews/scentbox-reviews?reviewid=291495080#review","dateCreated":"2025-07-10T20:36:03-07:00","reviewBody":"It was very easy","author":{"@type":"Person","name":"Jes"},"publisher":{"@id":"https://bizrateinsights.com/#organization"}},{"@type":"Review","@id":"https://bizratesurveys.com/reviews/scentbox-reviews?reviewid=291494519#review","dateCreated":"2025-07-10T19:31:58-07:00","reviewBody":"The experience was smoth I'm waiting for mi package","author":{"@type":"Person","name":"Saseus"},"publisher":{"@id":"https://bizrateinsights.com/#organization"}},{"@type":"Review","@id":"https://bizratesurveys.com/reviews/scentbox-reviews?reviewid=291494446#review","dateCreated":"2025-07-10T19:24:55-07:00","reviewBody":"Its great","author":{"@type":"Person","name":"Tawi"},"publisher":{"@id":"https://bizrateinsights.com/#organization"},"reviewRating":{"@type":"Rating","ratingValue":"10","bestRating":"10","worstRating":"1"}},{"@type":"Review","@id":"https://bizratesurveys.com/reviews/scentbox-reviews?reviewid=291494138#review","dateCreated":"2025-07-10T18:48:43-07:00","reviewBody":"Great","author":{"@type":"Person","name":"Maju"},"publisher":{"@id":"https://bizrateinsights.com/#organization"},"reviewRating":{"@type":"Rating","ratingValue":"10","bestRating":"10","worstRating":"1"}},{"@type":"Review","@id":"https://bizratesurveys.com/reviews/scentbox-reviews?reviewid=291494095#review","dateCreated":"2025-07-10T18:44:33-07:00","reviewBody":"i like the site","author":{"@type":"Person","name":"happy"},"publisher":{"@id":"https://bizrateinsights.com/#organization"},"reviewRating":{"@type":"Rating","ratingValue":"6","bestRating":"10","worstRating":"1"}},{"@type":"Review","@id":"https://bizratesurveys.com/reviews/scentbox-reviews?reviewid=291493929#review","dateCreated":"2025-07-10T18:29:56-07:00","reviewBody":"Pretty good - the pop up was a little annoying when I first got on the site - I wanted to purchase a premium gift box and I was able to do that. I feel confident that she will love it. Thank you.","author":{"@type":"Person","name":"Jay"},"publisher":{"@id":"https://bizrateinsights.com/#organization"},"reviewRating":{"@type":"Rating","ratingValue":"9","bestRating":"10","worstRating":"1"}},{"@type":"Review","@id":"https://bizratesurveys.com/reviews/scentbox-reviews?reviewid=291493678#review","dateCreated":"2025-07-10T18:00:49-07:00","reviewBody":"I get 3 samples a month and have liked them all only had one bottle damaged in shipping will recommend to anyone","author":{"@type":"Person","name":"Luke"},"publisher":{"@id":"https://bizrateinsights.com/#organization"},"reviewRating":{"@type":"Rating","ratingValue":"10","bestRating":"10","worstRating":"1"}}]},{"@type":"BreadcrumbList","name":"Breadcrumbs","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"https://bizratesurveys.com","name":"Home"}},{"@type":"ListItem","position":2,"item":{"@id":"https://bizratesurveys.com/categories/health-and-beauty","name":"Health & Beauty"}},{"@type":"ListItem","position":3,"item":{"@id":"https://bizratesurveys.com/reviews/scentbox-reviews","name":"SCENT BOX"}}]}]}
SCENT BOX Customer Reviews
SCENT BOX holds a 8.7/10 overall rating based on 665 verified post-delivery reviews on Bizrate.
ScentBox.com is a wholly independent and separate entity from the manufacturers and brand owners of the designer fragrances they offer. ScentBox.com. With over 1000 new fragrances launched each year.
SCENT BOX Rating
Customer Certified
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Trust & Authority
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Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Site Experience Feedback - 6,469 Reviews
Overall Satisfaction:
9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9out of 10
Overall Rating
Past 3 Months
Past Month
Positive
71%
72%
Neutral
19%
19%
Negative
10%
9%
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for SCENT BOX
Showing 6951 - 7000 of 7,134
Online Shopper
Site Experience Feedback
Jul 12, 2025
Reactivating my account. Asked to enter card number before I can even make a selection or on through the available fragrances. And the list has no filter to search for specific anything like it used to be. Hope I can actually pick my fragrances in the que before my debit card is charged.
I have been trying to find a perfume I love, and scent box lets me see what I like. I have had a subscription for a year already, and I love getting a new scent each month!
Scentbox was amazing when I used it in the past I love it. It has great selection and easy to use. Picking scent by months and seasons is actually kinda of fun and exciting
I was skeptical about using this site. In my overall experience, I'm very satisfied and glad that I did. There are so many options to choose from. I'll recommend scentbird for anyone to broaden their collection.
I really had no issues, the only thing I can think of was not remembering about my rewards, if they were a use them or lose them or if it only deducted my actuall purchase amount. However, I could have found that infinformation had o wanted to spend the time to get to it.
The website is pretty straightforward, I was able to reactivate my membership in less than five minutes. Very user friendly. I appreciate that they offer discounts to rejoin. I'm excited to try new fragrances for this season.
I want to order products in bulk to sell in offline stores. Is it possible?
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Pretty good - the pop up was a little annoying when I first got on the site - I wanted to purchase a premium gift box and I was able to do that. I feel confident that she will love it. Thank you.
