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Sanicare Reviews - 3 Post-Delivery Reviews - /10

Bidet Superstore started selling hand bidets online back in 1997 under their Sanicare and Renaissance brands. Over the years, they continued to improve the quality and options available to the North American market. Today, Bidet Superstore is supplying major hotel chains, hospitals, aircraft manufacturers, boat builders, and the wholesale plumbing trade like Ferguson's Plumbing, America's largest plumbing distributor.

Sanicare Rating

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Post-Delivery Feedback - 3 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 11 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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Recent Reviews for Sanicare

Showing 1 - 14 of 14

  • K2pop

    Site Experience Feedback

    Jun 2, 2026

    The website is plain but I do not mind if it is user-friendly and easy to navigate. I wished there was a guest checkout option instead of having to create a password for a whole new account. I also did not see where Apple Pay option offered as a payment method.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JD

    Post-Delivery Feedback

    May 24, 2026

    Great Bidet. Works well and looks great!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Shakina

    Site Experience Feedback

    Apr 16, 2026

    Love the product very good quality not expensive shipping is quick and fast. My to go to place for my needs and quality.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 16, 2026

    I didn't like that the representative was defensive, did not acknowledge that the "lifetime" guarantee is in fact NOT a lifetime guarantee, and responded to me inquiry concerning different model hand bidets with the absolute minimum of information - did not offer me buying support assistance at all, didn't ask questions, didn't offer advice. Nonetheless, I bought another hand bidet from you because I was satisfied with the quality of my prior purchase. This and other small indicators suggest to me that your company is not as customer-service oriented as it used to be 10 years ago. I was also disappointed in the packaging when my product arrived. It didn't communicate care for the customer or pride in your product. Instead, it looked like parts stuffed in a plastic shipping bag.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 4
    Full ratings for this review »
  • Shumba

    Site Experience Feedback

    Mar 8, 2026

    I'm familiar with the high quality of the product, so I've purchased it a second time. The website is good. -- A "compare models" feature could be helpful. Despite my satisfaction with the procuct, I think it's a shame that Sanicare exaggerates the duration of the warranty with the name "Lifetime" when the warranty by no means lasts for a lifetime.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Feb 1, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Iquester

    Site Experience Feedback

    Jan 8, 2026

    Always good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • stub

    Site Experience Feedback

    Dec 14, 2025

    On Time On Target

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • OSJ

    Post-Delivery Feedback

    Nov 17, 2025

    I contacted Robert and he recommended what to buy. The whole process was a good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Candid man

    Site Experience Feedback

    Nov 2, 2025

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Italia series 101 replacement spray head

    Site Experience Feedback

    Jul 28, 2025

    Easy access to replacement items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Vincent

    Site Experience Feedback

    Jul 14, 2025

    I called and spoke to Robert. I explained that the leak in the water supply hose was somewhere in between the male and female ends and he assured ne the leak was ALWAYS at the end connections and not somewhere in in the middle. I have taken a video which shows the leak is exactly where I said it was and I would have sent him the video which indisputably showed water the leaking water was NOT WHERE he said it was and NOT at the M & F ends. But I never got his email. Oh well...sometimes the customer is in fact right.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • JES

    Site Experience Feedback

    Jun 19, 2025

    Found the same model I purchased previously on Amazon for my current house. Buying this one for my new home.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 17, 2025

    This is my first order

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 5
    Full ratings for this review »