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Sanicare Reviews - 26 Reviews - /10

Bidet Superstore started selling hand bidets online back in 1997 under their Sanicare and Renaissance brands. Over the years, they continued to improve the quality and options available to the North American market. Today, Bidet Superstore is supplying major hotel chains, hospitals, aircraft manufacturers, boat builders, and the wholesale plumbing trade like Ferguson's Plumbing, America's largest plumbing distributor.

Sanicare Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Sanicare

Showing 1 - 20 of 26

Kiko

Site Experience Feedback

Dec 30, 2024

Easy to use

San Francisco customer

Post-Delivery Feedback

Dec 15, 2024

The customer service person quickly help me find exactly what I was looking for, told me the delivery time, and the item was delivered right on schedule.

Almar

Site Experience Feedback

Dec 15, 2024

Flawless!

Geri

Site Experience Feedback

Dec 09, 2024

All 6 of them were exception, except the last one which fell apart during the first year

Nadeem

Site Experience Feedback

Nov 29, 2024

Great, the site is simple intuitive and payment process is simple and quick

ezmc1970

Site Experience Feedback

Nov 24, 2024

Replacing a busted hose. This is the second hose in 6 months. One on each handheld in our house.

Online Shopper

Site Experience Feedback

Nov 09, 2024

Multiple shipping options listed at checkout, but there are no time estimates for any of them. There are also no shipment time estimates on the website's Shipping page.

OL

Site Experience Feedback

Nov 08, 2024

Nice collection and good quality

Dizzy

Site Experience Feedback

Oct 22, 2024

Great

Online Shopper

Site Experience Feedback

Oct 09, 2024

VERY GOOD PERSONAL CARE

Sally

Site Experience Feedback

Sep 18, 2024

This is the only company that has all items required to install a bidet. The quality and the prices are unbeatable.

SteveC

Site Experience Feedback

Sep 03, 2024

Phone call with Robert at Sanicare helped answer all my questions.

SFSuperJ

Site Experience Feedback

Aug 23, 2024

I had to do the PayPal checkout twice


Post-Delivery Feedback

Aug 31, 2024

Sanicare is great. You can find a reasonably priced, all metal hand bidet with all of the fittings and get it delivered for under $50.

khurrum

Site Experience Feedback

Aug 28, 2024

great

Jim

Site Experience Feedback

Aug 04, 2024

Satisfied

HamidKG

Post-Delivery Feedback

Jul 22, 2024

Great and neat product.

Sohail

Site Experience Feedback

Jul 11, 2024

Your webiste seems outdated but it's functional. I found what I needed fairly quickly.

Char

Site Experience Feedback

Jun 21, 2024

I could not login because I didn’t remember my password and the email you sent to reset. It wasn’t working.

cusman

Site Experience Feedback

Jun 11, 2024

Login and page loads were slow, but otherwise intuitive and easy to use with good product information / pictures.

prab

Site Experience Feedback

Apr 26, 2024

The website was very user friendly and so browsing and ordering were a breeze.


Post-Delivery Feedback

May 14, 2024

I had called Sanicare about a question I had but nobody called me back. Anyway, I resolved the issue at home. Sanicare did not honor a LIFETIME WARRANTY purchase made about 10 years ago. They emailed a solution which did not work.