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Sake Social Reviews - 29 Reviews - /10

Sake Social is the largest online retailer of premium Japanese sake in the United States (US). Sake Social only sells sake, shochu, and curated gifts through their online store at www.sakesocial.com. They are the top ranked website/search destination for most of the search terms consumers use in searching for sake including: buy sake, buy sake online, japanese sake, heating sake, etc.

Sake Social Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Sake Social

Showing 1 - 20 of 29

Cara

Site Experience Feedback

Nov 25, 2024

It was good, just want more shochu options


Post-Delivery Feedback

Dec 17, 2024

This is the second time I have ordered from Sake Social and it's just as smooth and satisfying as the first time. I can find fun new drinks that my fiance and I cannot find locally and it makes a wonderful gift for him.

Pklz

Site Experience Feedback

Dec 06, 2024

Great

Sarah

Site Experience Feedback

Nov 20, 2024

My only issue is there there was not additional information on the 2nd tier subscription and why it was cheaper- is it because there is only 1 bottle? Or just inferior bottles? I have not purchased from this company before so no idea when to expect the bottles to be shipped/delievered.

jhead

Site Experience Feedback

Nov 11, 2024

I had a good experience with your website. I found what I was looking for and the pruchace process was easy and straightforward.

Online Shopper

Site Experience Feedback

Nov 01, 2024

Wonderful UI. Easy to traverse and purchase.

sake love

Site Experience Feedback

Oct 22, 2024

love the interaction

Online Shopper

Site Experience Feedback

Oct 13, 2024

Love the website

D

Post-Delivery Feedback

Oct 10, 2024

The best selection of sake for those who enjoy it on any end of the section

Ajbaba

Site Experience Feedback

Oct 08, 2024

It was great thank u

dewayne johnson

Site Experience Feedback

Sep 18, 2024

everything was amazing

Lisa

Site Experience Feedback

Aug 18, 2024

I looked for Mikado sparkling lemon sake but was unavailable to ship.


Post-Delivery Feedback

Sep 04, 2024

I was surprised that Sake Social could ship to the USA in a timely fashion and deliver an excellent sake.

lil

Post-Delivery Feedback

Jul 21, 2024

i emailed customer support and i had no response

fay

Site Experience Feedback

Jul 02, 2024

shipping is a little bit high, but still in my range

Inoue

Post-Delivery Feedback

Jun 23, 2024

The site is well designed and easy to navigate. They carry some good brands that are hard to find elsewhere.

steve

Post-Delivery Feedback

Jun 22, 2024

It was my usual easy successful order. I found interesting sake, placed the order and only the usual difficulty of being home to sign for it.

Jayme

Site Experience Feedback

Jun 01, 2024

Friend told me about it an I liked it an decided to quit other sake site

roverman318

Site Experience Feedback

May 14, 2024

Easy to use site

Hamboy

Site Experience Feedback

May 04, 2024

Very good easy to read and understand the website

Online Shopper

Site Experience Feedback

Apr 05, 2024

Very pleased

Rose

Site Experience Feedback

Mar 30, 2024

Relatively easy to find what I was looking for. If I like the first product I bought then I will probably buy more. I'm interested in trying out a lot of the different drinks. I loved looking at all the information they had on each drink.