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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 801 - 820 of 1,161

Lori DE

Site Experience Feedback

Feb 21, 2024

The website is easy to order from, however, there is no explanation on pickup locations. It just indicates the street name but not the city of street number.


Post-Delivery Feedback

Feb 26, 2024

We ordered a pair of track spikes through Nike on a weekend. We had paid to have them delivered on a Wednesday. Wednesday morning they contacted us telling us the shipper never picked up the shoes. Come to find out they were out of this shoe but lied to use. We promptly found a pair with Runners Plus. Ordering was easy and they had the shoes to us in 2 days in time for our meet.

Mark B

Site Experience Feedback

Feb 09, 2024

easy to find an item and check out

Kenny

Site Experience Feedback

Feb 25, 2024

It was awesome!

RR

Site Experience Feedback

Feb 25, 2024

It went fine

TollyJ

Site Experience Feedback

Feb 25, 2024

Prices are great and I was worried about getting fake HOKAS because I’m skeptical about ordering from resellers but I checked and this website is reputable and an authorized reseller of HOKAS

Online Shopper

Site Experience Feedback

Feb 24, 2024

Great inventory. Runners plus is my new go to for throwing shoes.

KClem34

Site Experience Feedback

Feb 15, 2024

It was a nice clean website and easy to navigate.


Post-Delivery Feedback

Feb 23, 2024

Had a great first experience. My son is a size 15 shoe so finding throwing shoes for him has been difficult. You guys had them and we had them within just a couple days.

Online Shopper

Site Experience Feedback

Feb 23, 2024

Good first experience

Tag

Site Experience Feedback

Feb 22, 2024

overall great experience compared to amazon and a couple other sites good pricing

Online Shopper

Site Experience Feedback

Feb 22, 2024

Great!

Shoes

Site Experience Feedback

Feb 22, 2024

Sold out everywhere else, SO happy you have them!

Big jvj

Site Experience Feedback

Feb 21, 2024

It was a good app to use

Online Shopper

Site Experience Feedback

Feb 21, 2024

found it online. Realized it was part of Soccer Plus. I grew up near Dayton, so I was familiar with the store.

Tom

Site Experience Feedback

Feb 20, 2024

Purchased a pair of Hoka shoes for my wife. They are very pricey but I think she'll like them. No promo codes available at this time but item was on sale.

DD

Site Experience Feedback

Feb 20, 2024

Good prices!!

Shoes

Site Experience Feedback

Feb 20, 2024

Online ordering was easy and straight forward.

Greg

Site Experience Feedback

Feb 20, 2024

Great experience

Online Shopper

Site Experience Feedback

Feb 19, 2024

easy

Nana

Site Experience Feedback

Feb 19, 2024

Grandson recommended it. My son ordered once last year. It’s easy to follow.

Cass

Site Experience Feedback

Feb 19, 2024

They should offer wide width shoes