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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 781 - 800 of 1,161

XC mom

Site Experience Feedback

Feb 28, 2024

Easy and quick process for what I was looking for.. great price!

gustavo curiel

Site Experience Feedback

Feb 15, 2024

all good, only thing it was ideal for me, it doesnt know date of arrival, but it did comply with date range.


Post-Delivery Feedback

Feb 28, 2024

All nice, only think was a date precise for deliver, that I did not have, it was a range of days and it was a gift. But everything was nice.

Robbee

Site Experience Feedback

Feb 28, 2024

Website was good but did say at one point that it had a server error. No Complaints though after I fixed the issue.

Okemo Dude

Site Experience Feedback

Feb 28, 2024

It was the easiest site that I visited.

RunChi

Site Experience Feedback

Feb 28, 2024

Overall a quick and easy checkout process.

Some Kid

Post-Delivery Feedback

Feb 27, 2024

I was looking for a new pair of shoes for track and I quickly found runners plus who was new to me and they had a great price and they had exactly what I needed in my size in stock and once I placed my order it was here in just a few days with updates telling me where it was at. Great first experience, I will definitely be buying from them in the future.

TDP

Site Experience Feedback

Feb 27, 2024

It was an easy website simple to order from

Runnergal78

Post-Delivery Feedback

Feb 27, 2024

Good experience. You have the type of shoe in stock I was looking for.

Online Shopper

Site Experience Feedback

Feb 27, 2024

Great experience

Haphhhazard

Site Experience Feedback

Feb 27, 2024

Great company with great tech support. Great prices and free shipping. The product is exactly what their site says it will be.

SosaHimself

Site Experience Feedback

Feb 27, 2024

It’s cool

KES

Post-Delivery Feedback

Feb 27, 2024

My order was delivered on time and in great condition.

Pris

Post-Delivery Feedback

Feb 26, 2024

Experience was excellent and I liked the quality of tennis shoes! Super comfortable and stable when I am running!

Online Shopper

Site Experience Feedback

Feb 26, 2024

Hoping the previous model of Clifton work better for me.

Wilbs

Site Experience Feedback

Feb 26, 2024

Good price. Nice surpise to find out shipping was free - but had to enter personal information to find that out. Overall a good experience.

Online Shopper

Site Experience Feedback

Feb 26, 2024

User friendly to order and great value.

Ashlee

Site Experience Feedback

Feb 26, 2024

Great

and

Site Experience Feedback

Feb 26, 2024

Great prices and easy to navigate

Online Shopper

Site Experience Feedback

Feb 26, 2024

N/A

Bugzdad

Site Experience Feedback

Feb 26, 2024

Good experience