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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 761 - 780 of 1,161

Dtr

Site Experience Feedback

Mar 03, 2024

Simple

Annie

Site Experience Feedback

Mar 03, 2024

Taking this survey before I have received the goods. Website seems good. Ordered what I wanted. Looking forward to the fullfillment of the order.

Online Shopper

Post-Delivery Feedback

Mar 03, 2024

It is really hard to find mens size 15 shoes at a fair price. Runners Plus had all name brand shoes. And excellent timing on shipping. We will definitely be ordering again!

Online Shopper

Post-Delivery Feedback

Mar 03, 2024

Quick delivery, correct product and in new condition, competitive pricing. Love this little shop. Is my preferred stop for track and field gear.

Dan

Site Experience Feedback

Mar 03, 2024

Easy had my size

Digger

Site Experience Feedback

Mar 03, 2024

Well, I had trouble with my Internet going off and on. I don’t remember how long it is to take to get there too because I just clicked on free shipping.

evk

Site Experience Feedback

Mar 03, 2024

Quick and easy but not a lot of choices, pricing was excellent though.

KEI

Site Experience Feedback

Mar 02, 2024

Prices and quality are great. Process was easy.

Lucy

Site Experience Feedback

Mar 02, 2024

Good

Online Shopper

Site Experience Feedback

Mar 02, 2024

Great customer service

Lisa

Site Experience Feedback

Mar 02, 2024

Good experience overall

Christine

Site Experience Feedback

Feb 23, 2024

It was amazing!!!

7

Site Experience Feedback

Mar 02, 2024

All good

Mimi

Site Experience Feedback

Mar 01, 2024

My granddaughter is a runner and asked me to please order these items for her. I love her.

Ptown

Site Experience Feedback

Mar 01, 2024

Easy to use

Online Shopper

Site Experience Feedback

Mar 01, 2024

Great prices

Judy

Post-Delivery Feedback

Mar 01, 2024

I love my Hoka sneakers my feet don’t hurt

New Customer

Site Experience Feedback

Feb 29, 2024

New customer

BlackRose

Site Experience Feedback

Feb 29, 2024

Excellent. Very easy

Online Shopper

Site Experience Feedback

Feb 28, 2024

Good