Home > Apparel & Accessories > Runners Plus

Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 741 - 760 of 1,161

Colton H.

Site Experience Feedback

Mar 05, 2024

It was good

Online Shopper

Site Experience Feedback

Mar 05, 2024

Good

QuikShop

Site Experience Feedback

Mar 05, 2024

Shopped because best deal on Hoka shoes

Tim

Post-Delivery Feedback

Mar 05, 2024

Very Easy and the order came a day early

Busysportsmama419

Site Experience Feedback

Mar 05, 2024

Website is very user friendly, I've ordered track shoes from runners plus 2 yrs ago and the experience was smooth and shipping was fast. The packaging was impressive along with the track cinch bag. So naturally I came back to purchase another pair when needed.

Coach White

Site Experience Feedback

Feb 24, 2024

Excellent. Had the product, style, color, and size I wanted at a competitive price and free shipping.


Post-Delivery Feedback

Mar 05, 2024

The style and type of shoe was becoming difficult to find locally, or on the manufacturer app. This store had the right shoe at the right price, and they shipped same day.

pabreu

Site Experience Feedback

Feb 24, 2024

Good website with good options, interactive, only con is that layout feels old - but works well and that's what matters.

Hales

Site Experience Feedback

Feb 13, 2024

I had alot of trouble with the website, when I would select categories I would get a 429 error and it would go to a black page.


Post-Delivery Feedback

Mar 04, 2024

runnerplus cancelled a order for a running team that I coach. They emailed me saying something about reselling and the order "may" be cancelled, I notified them that I was not a reseller and that I am a coach. The order was canceled without my knowledge and there was no communication.

T2Ty

Site Experience Feedback

Mar 04, 2024

This was the only website where I could find the puma evospeed sprint nitro 2 at retail price every other website was way above retail but when I first tried to pay my payment would not go through but it went through in the end so no overall issue great website will shop again when in the market for new track spikes.

Online Shopper

Site Experience Feedback

Mar 04, 2024

Found my shoe size of the model I wanted on sale, pretty easy checkout experience.

raylamb2

Site Experience Feedback

Mar 04, 2024

Excellent Site!

Beth

Site Experience Feedback

Mar 04, 2024

I purchased the same shoes 2 years ago at the store. I have ordered the same shoes every 6 months on line and gotten a 12.5 discount each time.

Online Shopper

Post-Delivery Feedback

Mar 04, 2024

Great item on sale and in my size! Speedy deliver no hassles

Morningstar

Post-Delivery Feedback

Mar 04, 2024

I was happy that Runners Plus had what I wanted for a good price. I was surprised by how quickly they shipped my order and how quickly it arrived!

kath

Site Experience Feedback

Mar 04, 2024

very easy to navigate

Hoka purchase

Site Experience Feedback

Mar 04, 2024

Easy to order.

B

Site Experience Feedback

Mar 04, 2024

The site was dated, especially the checkout page design. I ended up googling to make sure it was legit

Grateful8819

Site Experience Feedback

Mar 04, 2024

Very easy to navigate and find what I wanted.

Jamie D

Post-Delivery Feedback

Mar 03, 2024

My son wears a size 15 shoe and it is really difficult to find specific shoes in his size. He needed throwong shoes for track and I had no idea where to find them. Runners Plus made it easy with fast shipping and competitive pricing.

Spikes

Site Experience Feedback

Mar 03, 2024

The website was easy to navigate and manage, plus the spikes my daughter wanted were in stock here while they were sold out elsewhere. However, I was unable to receive a military discount. According to my google search, you offer military discount, but I was unable to verify it without speaking to customer service. Since it is late at night, I was unable to do that.