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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 721 - 740 of 1,161

Pete

Site Experience Feedback

Feb 29, 2024

Great customer service. Website very easy to use. Will shop here again.


Post-Delivery Feedback

Mar 10, 2024

One of few stores that had my item in my size and color. Customer service was great and met all expectations. Great experience here. Will shop here again.

Robin

Site Experience Feedback

Mar 09, 2024

Searching for and purchasing process went smoothly. I'm excited to receive my shoes!

k

Site Experience Feedback

Feb 29, 2024

I enjoyed how easy it was to make my purchase.

Online Shopper

Site Experience Feedback

Mar 09, 2024

It seems to me that the site could be more integrated with the store. For example, I went into the store to purchase Spiritwear but was told I had to order online. Last fall, I ordered a pair of shoes online, but the purchase was not counted toward my rewards points.

Online Shopper

Site Experience Feedback

Mar 09, 2024

Good

Nellie

Site Experience Feedback

Mar 09, 2024

I was pleasantly surprised by the variety and pricing. Well done!

waveslavedave

Site Experience Feedback

Mar 09, 2024

Great overall experience!

runner

Site Experience Feedback

Feb 29, 2024

the website just kinda looks sketch, needs some professionalism in the look and delivery, i had to make sure it was legit before ordering, i was worried about it. good product line and good prices, just the overall atmosphere of the website it rough


Post-Delivery Feedback

Mar 09, 2024

It was a good time

Chip

Post-Delivery Feedback

Mar 09, 2024

They had the selection that most places don't. They prepared the order right away and they delivered on the day they promised.

Doverwitz

Post-Delivery Feedback

Mar 08, 2024

Easy to order, competitive pricing, quick shipment. Have already recommended to a friend.

Jc74

Site Experience Feedback

Mar 08, 2024

Great

Jane

Site Experience Feedback

Mar 08, 2024

Good

Online Shopper

Site Experience Feedback

Mar 08, 2024

Extremely easy to navigate

Joey

Site Experience Feedback

Mar 08, 2024

Smooth transaction. Great price. Cant wait for my delivery !

Deb

Post-Delivery Feedback

Mar 08, 2024

Extremely fast service! Very satisfied with Runners Plus.

Kaybug

Site Experience Feedback

Mar 07, 2024

I had no problems ordering

Amanda

Site Experience Feedback

Mar 07, 2024

It was awesome I love yalls company! Straightforward and easy seemingly-- with great deals! I love that yall are a small business with an online shop. I see the care yall put into your brand. Love supporting yall- oh and a bonus-- my grandparents both of them are from Ohio and my grandfather was born in Dayton! Small world! I sent my mom to yall as well!

Alfonso

Site Experience Feedback

Feb 25, 2024

Easy to navigate and use


Post-Delivery Feedback

Mar 07, 2024

My oreder from Runners Plus was easy to place and the sizes were true sizes unlike some platforms and online stores.

Great availability & easy to order!

Site Experience Feedback

Feb 28, 2024

The specific shoe I was needing was in stock. The ease and simplicity of the website made my purchase fast. Depending on delivery I may be shopping here more often.

dontcarebear214

Site Experience Feedback

Mar 06, 2024

Took a min cuz avs validation