Runners Plus Reviews - 1,161 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 82% |
Neutral | 13% | 15% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 721 - 740 of 1,161
Pete
Site Experience Feedback
Feb 29, 2024
Great customer service. Website very easy to use. Will shop here again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pete
Post-Delivery Feedback
Mar 10, 2024
One of few stores that had my item in my size and color. Customer service was great and met all expectations. Great experience here. Will shop here again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Robin
Site Experience Feedback
Mar 09, 2024
Searching for and purchasing process went smoothly. I'm excited to receive my shoes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
k
Site Experience Feedback
Feb 29, 2024
I enjoyed how easy it was to make my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 09, 2024
It seems to me that the site could be more integrated with the store. For example, I went into the store to purchase Spiritwear but was told I had to order online. Last fall, I ordered a pair of shoes online, but the purchase was not counted toward my rewards points.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 09, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nellie
Site Experience Feedback
Mar 09, 2024
I was pleasantly surprised by the variety and pricing. Well done!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
waveslavedave
Site Experience Feedback
Mar 09, 2024
Great overall experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
runner
Site Experience Feedback
Feb 29, 2024
the website just kinda looks sketch, needs some professionalism in the look and delivery, i had to make sure it was legit before ordering, i was worried about it. good product line and good prices, just the overall atmosphere of the website it rough
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
runner
Post-Delivery Feedback
Mar 09, 2024
It was a good time
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Chip
Post-Delivery Feedback
Mar 09, 2024
They had the selection that most places don't. They prepared the order right away and they delivered on the day they promised.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Doverwitz
Post-Delivery Feedback
Mar 08, 2024
Easy to order, competitive pricing, quick shipment. Have already recommended to a friend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jc74
Site Experience Feedback
Mar 08, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Jane
Site Experience Feedback
Mar 08, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 08, 2024
Extremely easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joey
Site Experience Feedback
Mar 08, 2024
Smooth transaction. Great price. Cant wait for my delivery !
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Deb
Post-Delivery Feedback
Mar 08, 2024
Extremely fast service! Very satisfied with Runners Plus.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kaybug
Site Experience Feedback
Mar 07, 2024
I had no problems ordering
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Amanda
Site Experience Feedback
Mar 07, 2024
It was awesome I love yalls company! Straightforward and easy seemingly-- with great deals! I love that yall are a small business with an online shop. I see the care yall put into your brand. Love supporting yall- oh and a bonus-- my grandparents both of them are from Ohio and my grandfather was born in Dayton! Small world! I sent my mom to yall as well!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alfonso
Site Experience Feedback
Feb 25, 2024
Easy to navigate and use
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Alfonso
Post-Delivery Feedback
Mar 07, 2024
My oreder from Runners Plus was easy to place and the sizes were true sizes unlike some platforms and online stores.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Great availability & easy to order!
Site Experience Feedback
Feb 28, 2024
The specific shoe I was needing was in stock. The ease and simplicity of the website made my purchase fast. Depending on delivery I may be shopping here more often.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dontcarebear214
Site Experience Feedback
Mar 06, 2024
Took a min cuz avs validation
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »