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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 701 - 720 of 1,161

Liz

Post-Delivery Feedback

Mar 13, 2024

The throwing shoes came earlier than expected and were exactly what we wanted!

Coach B

Site Experience Feedback

Mar 13, 2024

Quick and simple to navigate.

Proudmama1218

Site Experience Feedback

Mar 13, 2024

I bought my very first pair of hoka shoes and omg they feel like im walking on air! Loved them so much that I just bought a pair for my mom! The shipping was fast and they came in perfect condition thank you! Also found them for a great deal!

Dave

Site Experience Feedback

Feb 29, 2024

Easy to use


Post-Delivery Feedback

Mar 13, 2024

I appreciate the different selections and the prices are great. I'll get all my running shoes from there.

RLT

Post-Delivery Feedback

Mar 13, 2024

The shipment came very fast. I was very happy with ordering from Runners Plus

UtahMr

Site Experience Feedback

Mar 12, 2024

Quick, easy, and seamless transaction!

Speedy Gonzalez

Site Experience Feedback

Mar 12, 2024

Basic website but has all the essentials

Gary

Site Experience Feedback

Mar 12, 2024

It was great and I’m happy with what I got

Elle

Post-Delivery Feedback

Mar 12, 2024

I love purchasing my running shoes from Runners Plus. My orders always arrive quickly as expected. Pricing is pretty comparable to other sellers. I’ll continue to purchase from them when I’m ready for my next pair!

Online Shopper

Post-Delivery Feedback

Mar 12, 2024

Quick shipping! Shoes arrived super fast after ordering!

Online Shopper

Site Experience Feedback

Feb 28, 2024

Good

Online Shopper

Post-Delivery Feedback

Mar 12, 2024

All good

Ausco

Site Experience Feedback

Mar 11, 2024

Purchase was good and smooth price was good. Free shipping for first time buyer would have been nice!

J

Site Experience Feedback

Mar 11, 2024

X

StephanieRenee1989

Post-Delivery Feedback

Mar 11, 2024

Not only did you have the shoes I wanted in stock you beat everybody else's price! Received my shoes as fast as an Amazon delivery and they were exactly as described. I shared your website on my shopping page because I was so pleased!

Jp

Post-Delivery Feedback

Mar 10, 2024

Not quite done yet

Kim

Site Experience Feedback

Mar 10, 2024

Just purchase so just waiting to see if my items are going to come.

Online Shopper

Site Experience Feedback

Mar 10, 2024

Good I have what I was looking for.

Nanny

Site Experience Feedback

Mar 10, 2024

I was pleased

Trey

Site Experience Feedback

Mar 10, 2024

Pretty good site let’s see if they come in on time