Runners Plus Reviews - 1,161 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 82% |
Neutral | 13% | 15% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 681 - 700 of 1,161
Sher
Site Experience Feedback
Mar 06, 2024
Great website, excellent selection of shoes, quick and easy!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sher
Post-Delivery Feedback
Mar 17, 2024
Runners Plus is THE BEST in the business. Found the exact shoes I was looking for, took less than 2 minutes to complete order…and received the order in two days…with FREE SHIPPING!!! Excellent and amazing experience, start to finish! I will be shopping Runners Plus for all my workout and running needs!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 16, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 16, 2024
Good selection and nice prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Adam
Post-Delivery Feedback
Mar 16, 2024
Customer service was easy. I need a different size and the return process has been easy so far
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sin
Site Experience Feedback
Mar 15, 2024
I just ordered and it was a reasonable price
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Mathias53
Post-Delivery Feedback
Mar 15, 2024
It was really good!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 5
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 15, 2024
Pleasant surprise. On time delivery. Product delivered well packed and in good condition. Most items are well stocked (sizes are available, etc). Over-all good impression.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tessa
Site Experience Feedback
Mar 15, 2024
Great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kyle
Site Experience Feedback
Mar 15, 2024
Good deals
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
Opdchick
Site Experience Feedback
Mar 15, 2024
Everything went smooth
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Muttley
Site Experience Feedback
Mar 04, 2024
Not enough picture for different angles of the shoes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Muttley
Post-Delivery Feedback
Mar 15, 2024
Wish they have more color choices for each model shoes they sell.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
MomOfRunner
Post-Delivery Feedback
Mar 15, 2024
I was looking for a specific brand, style and color of track spikes and needed them quickly. Runners Plus had exactly what I was looking for and they arrived super fast!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Denise
Site Experience Feedback
Mar 15, 2024
great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mel
Site Experience Feedback
Mar 15, 2024
So far so good, I looked and find what I'm looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
502cards
Site Experience Feedback
Mar 15, 2024
It was easy and quick
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Waffles
Site Experience Feedback
Mar 14, 2024
The only issue I have with Runner's Plus is the $7.99 return shipping fee. The thing that takes stress out of shopping for me is the free returns/exchanges and while I wanted to go with a bold color for my Hokas, I ended up picking a a safer option to avoid returns which made me feel like I would shop elsewhere next time! I was sent a pair of Hokas as a present and I did not like the color. Upon return I was given $8 less which I wasn't made aware of by the on-call representative (granted it is mentioned on the website though but I had not checked that since I called in for all the details) and that made me a little unhappy because now I had to add money from my pocket to get something exchanged which was initially a gift for me. If Runner's Plus could find a way around this fee, that would make the shopping experience even better! :)
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Nanette
Site Experience Feedback
Mar 14, 2024
Love Hoka’s! Your website was fast and easy. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Talisa
Site Experience Feedback
Mar 14, 2024
It was great & a good price too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kimbo
Site Experience Feedback
Mar 14, 2024
I have been looking for a particular sneaker that stores aren’t carrying so I really appreciate that you have this online AND on sale, so I bought two pairs! Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Migmac
Site Experience Feedback
Mar 05, 2024
It was fine for an old guy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »