Home > Apparel & Accessories > Runners Plus

Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 681 - 700 of 1,161

Sher

Site Experience Feedback

Mar 06, 2024

Great website, excellent selection of shoes, quick and easy!!!


Post-Delivery Feedback

Mar 17, 2024

Runners Plus is THE BEST in the business. Found the exact shoes I was looking for, took less than 2 minutes to complete order…and received the order in two days…with FREE SHIPPING!!! Excellent and amazing experience, start to finish! I will be shopping Runners Plus for all my workout and running needs!

Online Shopper

Site Experience Feedback

Mar 16, 2024

Good

Online Shopper

Site Experience Feedback

Mar 16, 2024

Good selection and nice prices

Adam

Post-Delivery Feedback

Mar 16, 2024

Customer service was easy. I need a different size and the return process has been easy so far

Sin

Site Experience Feedback

Mar 15, 2024

I just ordered and it was a reasonable price

Mathias53

Post-Delivery Feedback

Mar 15, 2024

It was really good!

Online Shopper

Post-Delivery Feedback

Mar 15, 2024

Pleasant surprise. On time delivery. Product delivered well packed and in good condition. Most items are well stocked (sizes are available, etc). Over-all good impression.

Tessa

Site Experience Feedback

Mar 15, 2024

Great prices!

Kyle

Site Experience Feedback

Mar 15, 2024

Good deals

Opdchick

Site Experience Feedback

Mar 15, 2024

Everything went smooth

Muttley

Site Experience Feedback

Mar 04, 2024

Not enough picture for different angles of the shoes


Post-Delivery Feedback

Mar 15, 2024

Wish they have more color choices for each model shoes they sell.

MomOfRunner

Post-Delivery Feedback

Mar 15, 2024

I was looking for a specific brand, style and color of track spikes and needed them quickly. Runners Plus had exactly what I was looking for and they arrived super fast!

Denise

Site Experience Feedback

Mar 15, 2024

great prices

Mel

Site Experience Feedback

Mar 15, 2024

So far so good, I looked and find what I'm looking for.

502cards

Site Experience Feedback

Mar 15, 2024

It was easy and quick

Waffles

Site Experience Feedback

Mar 14, 2024

The only issue I have with Runner's Plus is the $7.99 return shipping fee. The thing that takes stress out of shopping for me is the free returns/exchanges and while I wanted to go with a bold color for my Hokas, I ended up picking a a safer option to avoid returns which made me feel like I would shop elsewhere next time! I was sent a pair of Hokas as a present and I did not like the color. Upon return I was given $8 less which I wasn't made aware of by the on-call representative (granted it is mentioned on the website though but I had not checked that since I called in for all the details) and that made me a little unhappy because now I had to add money from my pocket to get something exchanged which was initially a gift for me. If Runner's Plus could find a way around this fee, that would make the shopping experience even better! :)

Nanette

Site Experience Feedback

Mar 14, 2024

Love Hoka’s! Your website was fast and easy. Thank you!

Talisa

Site Experience Feedback

Mar 14, 2024

It was great & a good price too.

Kimbo

Site Experience Feedback

Mar 14, 2024

I have been looking for a particular sneaker that stores aren’t carrying so I really appreciate that you have this online AND on sale, so I bought two pairs! Thank you!

Migmac

Site Experience Feedback

Mar 05, 2024

It was fine for an old guy