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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 661 - 680 of 1,161

Samson II

Site Experience Feedback

Mar 20, 2024

Great product and easy to navigate site.

Augie

Site Experience Feedback

Mar 20, 2024

It was a little confusing to navigate but I’m hoping this is more reliable than other websites I’ve checked out

Online Shopper

Site Experience Feedback

Mar 11, 2024

First time order, hope for good results

Sasha

Site Experience Feedback

Feb 26, 2024

Great experience. Website was easy to navigate.


Post-Delivery Feedback

Mar 20, 2024

I recommend runners plus because my order came on time and the website was easy to navigate.

Old Walker

Post-Delivery Feedback

Mar 20, 2024

Quality products Best prices and availability Easy online ordering Prompt delivery of products

Shadow5

Site Experience Feedback

Mar 19, 2024

It has been fine so far. Easy to find what I was looking for and heavily discounted compared to other sellers as well as free shipping and no tax which is nice.

Skbrown6

Site Experience Feedback

Mar 19, 2024

Looking for a specific shoe and size and RP had what I needed.

Adina

Site Experience Feedback

Mar 03, 2024

Easy to navigate


Post-Delivery Feedback

Mar 19, 2024

My experience was good and I will buy again

Tutu18328

Site Experience Feedback

Mar 09, 2024

Easy to use. Creating an account was quick and easy.


Post-Delivery Feedback

Mar 19, 2024

I needed new Hoka’s but didn’t want to spend over $100. I found Runners Plus on a Google search. Great prices and free shipping! Great selection, too!

Ep

Site Experience Feedback

Mar 19, 2024

I like the free shipping and no tax on my purchases.

CaliRunnerHikerGirl

Site Experience Feedback

Mar 08, 2024

SO glad to find these shoes in a good color! I run a lot of races and run 3x every week. When I got the Hoka Rincon 3s, I got 2 from hokaoneone.com. The one I have put over 150 miles on and LOVE them! The other the tongue was cut too short (manufacturer defect) and it cut up my foot so had to return it. Have not been able to find these anywhere near me and need to get some just for racing my half marathons I've been doing and maybe this year my first marathon! THANK YOU THANK YOU THANK YOU! These shoes are AWESOME! My ex was an exec with the company years ago, and the brand manager gave me my first Hokas to try out. I'm a customer for life!

long walker

Site Experience Feedback

Mar 12, 2024

good site

Online Shopper

Site Experience Feedback

Mar 18, 2024

No thank you.

Katmama

Site Experience Feedback

Mar 18, 2024

Awesome, easy, beautiful, great.

Online Shopper

Post-Delivery Feedback

Mar 18, 2024

I ordered a pair of throwing shoes for discus for my grandson. I have a hard time finding his size 15. So when I saw you had them I placed my order. No complaints from him, yet. Thanks for carrying those larger sizes.

leeds

Post-Delivery Feedback

Mar 17, 2024

Item arrived in a timely fashion exactly as described.

LB

Site Experience Feedback

Mar 17, 2024

No strong opinion, did not receive my first order yet.

CMoney

Site Experience Feedback

Mar 17, 2024

It was good, just hoping it is legit.

Eli

Post-Delivery Feedback

Mar 17, 2024

I LOVE my new running shoes (Hoka Rincon 3) and found them here at the best price on the internet!! Fast delivery, nicely packaged. THANK YOU!!

Nate

Site Experience Feedback

Mar 17, 2024

Loved it