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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 641 - 660 of 1,161

Online Shopper

Site Experience Feedback

Mar 24, 2024

Great

Tom

Site Experience Feedback

Mar 24, 2024

I liked it

running

Site Experience Feedback

Mar 23, 2024

Easy to navigate; quick purchasing process

Online Shopper

Post-Delivery Feedback

Mar 23, 2024

Very good products. Fairly priced. Reliable on time delivery. Expansion of kids selections would really be great.

Online Shopper

Site Experience Feedback

Mar 23, 2024

The website was easy to use

CocoaChanel

Site Experience Feedback

Mar 22, 2024

Easy experience… had what I needed when other sites didn’t. Survey is a bit evasive.

None

Site Experience Feedback

Mar 22, 2024

None

Track Enthusiast

Site Experience Feedback

Mar 22, 2024

Great site - easy to navigate. Products shipped timely

Starr5

Post-Delivery Feedback

Mar 22, 2024

It was a gift for my daughter and it was quick, easy and painless !

Online Shopper

Site Experience Feedback

Mar 22, 2024

Hated doing the survey but could not option out

Online Shopper

Post-Delivery Feedback

Mar 22, 2024

This website was absolutely perfect. Not only did they have the product but they had the size I was looking for.

Alfonzo

Site Experience Feedback

Mar 07, 2024

It took me less than a minute to order. You had what I wanted and made it easy to buy.

Tami

Site Experience Feedback

Mar 22, 2024

Great experience

Wongster

Site Experience Feedback

Mar 21, 2024

Check out tend to time out. It'll be good to have other options such as Google pay or PayPal, so that this can be processed in a more streamlined fashion without having to hunt down my wallet.

Online Shopper

Site Experience Feedback

Mar 10, 2024

Good

Found it.

Site Experience Feedback

Mar 21, 2024

Found a reasonable price for the shoes I was looking for. Appreciated the option for free shipping.

Online Shopper

Site Experience Feedback

Mar 21, 2024

Quick and easy

Online Shopper

Site Experience Feedback

Mar 21, 2024

Good experience

Fel

Site Experience Feedback

Mar 20, 2024

Pretty straight forward site and purchase

Online Shopper

Site Experience Feedback

Mar 20, 2024

Great, wish it supported Apple Pay but otherwise no complaints